Responsible for a team of 30 including Team Managers, Account Managers, Account Executives and Team Administrators. I oversaw the renewal of all gas and electricity contracts for corporate clients. The team were responsible for tendering and negotiating on behalf of clients and making recommendations based on their requirements and in line with market movements. Delivery of best in class customer service to all corporate clients. Successfully implemented a target and incentive for the upsell of Meter Operator and Data Collector contracts. Managed third party relationships, attending regular review meetings and industry events. Team Management including all HR processes, recruitment, objective setting, monthly one-to-ones, bi-annual appraisal meetings and chairing weekly team meetings.

I managed a team of 3 Team Managers, 10 Account Managers and 3 Team Administrators who looked after Mid-Market clients. Responsible for client relationships and service delivery. Oversaw the renewal of client agreements and energy contracts whilst managing annual budgets and revenue targets. Supporting the team with tendering and negotiating on behalf of clients for gas and electricity contracts. Continuous review of clients at risk, working with relevant teams to resolve issues and mitigate revenue losses. Represented the company at conferences, networking with representatives of energy supply companies to establish and strengthen relationships. Team Management including all HR processes, recruitment, objective setting, monthly one-to-ones, bi-annual appraisal meetings and chairing weekly team meetings.

Responsible for managing the growth consultant team, supporting Account Managers with growing relationships with TPIs and energy consultants. Managed and monitored the annual sales targets for both revenue and volume growth across the team. Team management including weekly team meetings, monthly one-to-ones and recruitment.

Responsible for a team of 10 Account Managers and 2 Team Administrators. Oversaw the renewal of client energy contracts. Management of 4 strategic clients, procuring and managing energy contracts on their behalf. Preparing for and undertaking regular client visits. Chairing weekly team meetings and holding appraisals.

Main duties included procuring and managing energy contracts for 20 key clients. Monitoring energy market movements to advise clients effectively. Building and maintaining relationships with clients and energy suppliers. Main achievements included the successful renewal of all client contracts and 100% client retention rate.

Main duties included procuring and managing energy contracts for 60 clients. Monitoring energy market movements to advise clients effectively. Building and maintaining relationships with clients and energy suppliers. Achieving high standards of customer service and quality throughout all work.