Louise Gilbert Email & Phone Number

Melbourne, Vic, Au

Have you read, ‘Make work work for you?’In my book, I outline 27 leadership practices to support performance, growth and wellbeing. I’m all about helping you with change and leadership using contemporary methods.I’m obsessed with the energy of excellence that’s created when performance, growth and wellbeing come together. This is The Gilbert Model - the ‘3 pedals of excellence’ and it is the Methodology I use to achieve results. There is a way to achieve performance and growth and wellbeing. One does not have to come at the expense of the other. I aim to inspire change, create real shifts and transformational outcomes to make work work for you. I offer 'off the shelf' and bespoke:* Leadership Development Programs* Team Building Programs* Capability, Learning, Training Programs * Keynotes and workshops on topics involving Performance, Growth and Wellbeing.* 1:1 Executive, Founder and Career Coaching* Team Coaching I’m multiply neurodivergent, am neurodiversity-affirming and have a depth of experience working with neurodivergent leaders. This is important because I know which work practices don’t work and I’m a safe person for all of your people. Before we jump into delivering my expertise and IP, I make sure we understand your context and goals so you can get the ROI and results you need. (Business formerly known as The Intime Collective)

Melbourne, Vic, Au

The World of Work is an Australian Government sponsored initiative delivered by a collaboration between The Intime Collective, ACPi and Tanaz Consulting. It seeks to equip women with information and practical skills to re-enter, change or re-build their careers. We built a community of 500 women who are ready to take on their next role and connect them with employers who back what we're doing.

Melbourne, Victoria, Au

Governance, Portfolio Management, Change Management and leadership across the People Division and all its initiatives.Leadership of HR Transformation Change Program.

Melbourne, Victoria, Au

Program Change Manager - One NAB Culture Change Program

Melbourne, Victoria, Au

Program Change Manager on NAB'S Infrastructure Transformation Program. The Infrastructure Transformation Program is a multi year Program comprising of over 20 projects which will impact over 40,000 staff and transform NAB's IT environment.Responsible for leading team of 14 Change Management, Communications and Learning specialists to deliver Workplace, Cross Functional, Hosting & Migration and Data Centre Transformation Change Programs.

Melbourne, Vic, Au

Change Management and Business Transition Stream Lead across Project Blaze (Email & Folder Migration Stream) and JBWere FOFA Program.Project Blaze is a program delivering the migration of JBWere off Goldman Sachs infrastructure and onto the NAB infrastructure and new JBWere-branded products, supported by a new technology platform. This change impacts the whole of the JBWere organisation and will act as a springboard for future growth.

North Sydney, New South Wales, Au

Change Management and Business Readiness Stream Lead on MLC's Retirement Solutions Program.The Retirement Solutions Program is a strategic growth initiative that will introduce Investment Protection as a new product feature on the existing Masterkey Superannuation and Pension Fundamentals Platform. To support the new product feature, the Program will deliver the capability to harness insurance and capital markets risk management techniques and embed the Retirement Solutions Team as a new Business Unit within NAB Wealth.

Melbourne, Victoria, Au

Secure Access is a Program that will deliver ANZs global customer Identity & Access Management platform, servicing Corporate, Institutional and Government customers. Responsible for business implementation activities including change management, training, global process development, communication and stakeholder management on the Secure Access Program.

Melbourne, Victoria, Au

Provided project management services for a group of System Change Requests impacting the Digital Program Project. To lead the development, testing, deployment of systems impacted by the project.

Melbourne, Victoria, Au

Act as the key conduit between the business and a shared services varied group of 70 stakeholders specialising in Project Management, Change Management, Process Development and Application Management.Consultant to the business to address project scope, resourcing and stakeholder engagement needs for a range of Transformational, Strategic, Tactical, Legal/Regulatory and Technical projects.

Melbourne, Victoria, Au

Developed and implemented a standard Change Management Framework for a shared services department based on the ADKAR Model, Prince2 and Change Management academic, John Kotter. Change Manager for enterprise wide project introducing a new Project Management Methodology and Project Portfolio Management System. Successfully oversaw the stakeholder management, engagement and training of over 1000s project specialists. User adoption rates were over 80% and training received a net promoter score of 70%. End to end project and change management of establishment of a Business Resolver Group as part of the broader support model for a large IT Transformation Program. The primary function of the Business Resolver Group was to maintain business continuity. Project involved setting up all processes, tools, resourcing and roles, reporting and training for a group of 80 people specialising in Process Management, Change Management and the System SMEs. Project was delivered on time and within budget.

Melbourne, Victoria, Au

Management of process development stream of strategic project: Engineered, documented and implemented end to end operational processes for a new Sensis product, resulting in the ability for Sensis to fulfil and market a product that proves Return on Investment, ROI for Sensis Advertisers.Developed, trialled and implemented a new Business Operating Model for the Customer Care Business Unit, resulting in an increased job satisfaction and efficiency amongst front of house Customer Care staff.

Melbourne, Victoria, Au

Managed an initiative that packaged and delivered prepared customer folders to Account Executives resulting directly in a decrease in time spent on non-value-adding activities and conversely in an increase in customer facing time for Silver Channel Account Executives to maximise selling opportunity.Through process improvement increased output by 117% within agreed timeframe and budget.

Melbourne, Victoria, Au

Project Managed “Escaping Defects Project” using Six Sigma Quality Management principles and tools which lead to the Business Unit obtaining ISO 900:2000 certificationDeveloped streamlined process which resulted in a 50% decrease in time Quality Improvement Analysts spend investigating escaping defects and an increase in time spent on continuous improvement.

Working with jobseekers with disabilities to place them into employment, building relationships and negotiating with potential employers, supporting jobseekers while they are employed and providing specialised training and coaching to address barriers to employment.

Outbound telephone surveying to various states of Australia Conducting surveys for Government and Private CompaniesHigh performance shown by consistently maintained success statistics well above all KPI’s. This resulted in being selected as one of the main researchers for the National Visitors Survey conducted for Tourism Australia

Foundations Of Positive Psychology Specialization, Psychology

Melbourne Accelerator Program (Map), Velocity Program

Master'S Degree (Partial), It Project Management

Bachelor Of Psychology And Management/Marketing, Psychology, Management, Marketing

Exchange Student At The Copenhagen Business School, Management

Vce

Education record