Louise Hamilton

Louise Hamilton Email and Phone Number

Head of People Complex Employee Relations at Cadent Gas Limited @ Cadent Gas Limited
Louise Hamilton's Location
West Midlands, England, United Kingdom, United Kingdom
Louise Hamilton's Contact Details

Louise Hamilton personal email

n/a
About Louise Hamilton

A trusted Senior HR Practitioner / Employee Relations Manager with good communication, influencing and project management skills; providing commercial and pragmatic advice on all HR/ER issues. Trained internal workplace mediator as accredited by Acas. Roles include: - ER Project Manager (National Grid) - projecting managing end to end review of IHR policy & process using Performance Excellence methodologies; consultation with TU to implement random D&A testing across UK business; - ER Manager (National Role) at BDO LLP; covering dispute resolution, employment termination, contractual matters, settlement agreements, TUPE, restructures, redundancy exercises and management of tribunal claims; Line Manager to six regional ER Advisers- Generalist HR roles with BDO & KPMG - covering breadth of talent management, resource planning, succession planning, performance management, pay review, diversity & inclusion.Previous experience also gained in range of industries such as construction, manufacturing, colleges and financial services.

Louise Hamilton's Current Company Details
Cadent Gas Limited

Cadent Gas Limited

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Head of People Complex Employee Relations at Cadent Gas Limited
Louise Hamilton Work Experience Details
  • Cadent Gas Limited
    Head Of People Complex Employee Relations
    Cadent Gas Limited Dec 2022 - Present
    Coventry, Gb
  • Cadent Gas Limited
    Employee Relations Manager
    Cadent Gas Limited Jan 2017 - Dec 2022
    Coventry, Gb
    Reporting to Director of HR; managing a team of 6 ER specialists and 2 ER advisors - to provide employment law advice and guidance in all ER case management activity and operationally manage complex and multifaceted cases inc providing coaching and risk-based advice to senior business leaders and HR colleagues.Key accountabilities include :- Act as the key company contact and liason point with internal and external legal advisors and ACAS- Manage and develop the ER cases team, providing technical guidance to upskill and support development to manage cases and coach line managers on effective approaches to resolve complex matters- Act as an escalation point for business leaders and HRBPs, providing expert risk based technical advice - Owns the development of People Policies ensuring they are effective, in line with legislation and best practice. Gaining agreement and commitment to policy changes from key stakeholders inc Trade Unions - Lead on ACAS early conciliation, Employment Tribunals, protected conversations, draft and negotiate settlement agreements - Build trusting relationships with HRBPs, internal and external legal advisors and s range of senior stakeholders to ensure timely, commercially focused advise is provided - Manage changes in employment legislation and up to date case law, assessing impact and developing strategies - Manage and control spend on ER activities ensuring appropriate approval is provided upfront and that a commercially focused approach is taken - Analyse ER case data to identify areas of concern and work on proactive solutions to address - Identify, design and deliver training programmes in relation to ER which increases line management capability in applying People Policies and Procedures
  • Highways England
    Hr Business Partner - National Lead For Aldm - Fixed Term Contract
    Highways England May 2016 - Jan 2017
    Birmingham, West Midlands, Us
    - Lead the national people workstream for the implementation of the Asset Delivery Model including leading TUPE transfer (inc consultation) of service provider- leverage strong business knowledge and understanding to partner and provide strategic and insightful challenge to business leaders and the HR team on all people related subjects- be a proactive participant on appropriate leadership teams, advising on people matters and educating business leaders on the value of HR- lead relevant HR related projects working with members of the wider HR team- concentrate on strategic issues and complex and high risk cases, considering risks and determining solutions and initiatives- coach business leaders, drawing on expertise from CoE's and HR operations to ensure correct application and implementation of HR policy and process
  • National Grid
    Employee Relations Specialist - Interim Contract
    National Grid Jul 2015 - May 2016
    London, London, Gb
    Employee Relations Project Manager - reporting to the Head of Case Management. Job Purpose: • to project manage review of end to end process for Ill Health Retirement policy & process; • consultation with Trade Union & implementation of random drug & alcohol testing policy & process across UK business; • to review current training / up-skilling arrangements on ER Case Management Policies, making recommendations for change.Key accountabilities include:• Lead & manage project team / specific work streams & stakeholder management as required;• Create project plans and prepare status updates as requested for various forums/senior leadership & TU meetings;• Develop, prepare & refine newly recommended policies, procedures, training & supporting documentation obtaining input from different stakeholders inc: Leadership, ER, Trade Unions, OH, Legal, Line Managers, Pensions, other HR colleagues• Create & manage implementation plan (including comms; briefing materials & identify & source training interventions) • Adopt performance excellence methodologies throughout
  • Bdo Uk Llp
    Employee Relations Manager
    Bdo Uk Llp 2005 - 2015
    London, Gb
    National role, reporting to the HR Director. Key accountabilities include: Management • Lead role in employment law and employee relations including: dispute resolution, employment termination, contractual matters, settlement agreements, TUPE, restructures, redundancy exercises and management of tribunal claims (i.e. drafting of ET3/witness statements; disclosure, negotiations with lawyer/ACAS) • Line Manager to six regional ER Advisers – providing management support, coaching and development • Provide coaching & development for HR Managers and Partners, in ER, law and policy; • Design and deliver training on new legislation and policy to support implementation ensuring that firm business objectives, culture and values and considered as part of the policy • ER reporting and analytics for senior stakeholders – to identify strategic and commercial trends which influence future activity • Develop and own the ER budget and relationship with external advisors, legal support etc; • Involvement in wider HR ad hoc projects which include an aspect of ER. Policy • Advise and consult on all aspects of HR policy in line with legislative requirements, firm business objectives, culture and values; • Lead policy development in response to legislative and best practice trends, and co-ordinate consultation and communication processes where necessary. Projects/Achievements • Part of management team involved in TUPE of 1300 staff into the business including advising on correct legal processes ensuring compliance, harmonizing c 55 policies, contract review etc. • Reduction of legal fees by c50% over 5 year period • Project Management of Maternity re-launch (inc review of policy/package, intro of maternity coaching and formal buddy system) – as featured in May 2014 edition of People Management)
  • Bdo Uk Llp
    Senior Hr Adviser / Hr Manager
    Bdo Uk Llp Mar 2005 - Mar 2007
    London, Gb
    Covering the Birmingham, Reading & Bristol offices. To work in partnership and provide professional advice and guidance, to Partners and managers on all HR issues. Key accountabilities include: • Local implementation of firm-wide people strategy / initiatives – such as business and people planning; talent identification and management, D&I; health & wellbeing; analysis of results of employee opinion survey data and subsequent action planning; attrition analysis etc • Line Manager to local HR Advisers & HR Co-coordinator – providing management support, coaching and development • Employee Relations – discipline, grievance, performance and absence management, restructures, TUPE, organizational change programmes; and employment termination • Management of / local facilitation of salary review, talent & performance review processes (including management of underperformance; driving high performance culture throughout the business; • To manage and/or advise on key resourcing challenges, such as succession / pipeline plg; vacancy identification, recruitment and selection for defined roles in partnership with the recruitment team. • Advise and coach senior leaders on people related issues as well as attending and participating in senior leadership meetings
  • Kpmg
    Hr Generalist
    Kpmg 1999 - 2004
    New York, Ny, Us
    Key member of Midlands & South HR team working proactively with Partners and managers to promote the HR service delivery model. Key accountabilities include: • HR policy and advice - Proactively advising client group on HR policy matters; Facilitating the business to resolve individual ER issues (including sickness absence, contractual changes, one-to-one coaching on people management techniques); Management of redundancy exercises (supporting Partners to ensure minimal ER issues) • Performance & Reward - Supporting business in managing all performance issues and facilitating associated action plans; Conducting salary/bonus process including diversity and moderation stages; Surveying and benchmarking salaries against internal/external comparators • Resourcing & talent - Maintaining a holistic database on management talent pool, monitoring and flagging significant changes and working with the business to take appropriate actions; Advising on the most effective method(s) for attracting suitable candidates and implement as appropriate(ensuring compliance with firm rules and employment legislation

Louise Hamilton Skills

Employee Engagement Performance Management Personnel Management Talent Management Succession Planning Human Resources Employee Relations Hr Policies Coaching Organizational Development Hr Transformation Recruiting Employment Law Management Change Management Performance Excellence Mediation Lean Tools Project Management

Louise Hamilton Education Details

  • University Of Wolverhampton
    University Of Wolverhampton
    Human Resources Management And Services
  • University Of Wolverhampton
    University Of Wolverhampton
    Human Resources Management And Services
  • University Of Wolverhampton
    University Of Wolverhampton
    Human Resources Management And Services

Frequently Asked Questions about Louise Hamilton

What company does Louise Hamilton work for?

Louise Hamilton works for Cadent Gas Limited

What is Louise Hamilton's role at the current company?

Louise Hamilton's current role is Head of People Complex Employee Relations at Cadent Gas Limited.

What is Louise Hamilton's email address?

Louise Hamilton's email address is lo****@****o.co.uk

What schools did Louise Hamilton attend?

Louise Hamilton attended University Of Wolverhampton, University Of Wolverhampton, University Of Wolverhampton.

What skills is Louise Hamilton known for?

Louise Hamilton has skills like Employee Engagement, Performance Management, Personnel Management, Talent Management, Succession Planning, Human Resources, Employee Relations, Hr Policies, Coaching, Organizational Development, Hr Transformation, Recruiting.

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