Louise Moore

Louise Moore Email and Phone Number

Head of Section - Back Office European Applications @ Daiwa Capital Markets Europe Ltd
United Kingdom
Louise Moore's Location
United Kingdom, United Kingdom
Louise Moore's Contact Details

Louise Moore work email

Louise Moore personal email

n/a
About Louise Moore

Louise Moore is a Head of Section - Back Office European Applications at Daiwa Capital Markets Europe Ltd. She possess expertise in call center, stakeholder management, customer experience, workforce management, financial services and 32 more skills.

Louise Moore's Current Company Details
Daiwa Capital Markets Europe Ltd

Daiwa Capital Markets Europe Ltd

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Head of Section - Back Office European Applications
United Kingdom
Website:
daiwacm.com
Employees:
398
Louise Moore Work Experience Details
  • Daiwa Capital Markets Europe Ltd
    Head Of Section - Back Office European Applications
    Daiwa Capital Markets Europe Ltd
    United Kingdom
    View
  • Altus Consulting
    Managed Services Lead Consultant
    Altus Consulting Jan 2024 - Present
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  • Altus Ltd
    Programme Delivery Consultant
    Altus Ltd Apr 2022 - Jan 2024
    London Area, United Kingdom
    Altus offers services that combine Thought Leadership, Industry Research, Consulting and Programme Delivery.Altus has built its reputation on helping our clients overcome transformation challenges with rigorously engineered models and repeatable methods.APEX is the Altus framework for Programme Delivery. A unique combination of deep industry insight, picture thinking and change delivery excellence. The framework leverages the skills of our permanent consultants together with trusted delivery partners, to provide guaranteed outcomes for our clients
    View
  • The Forward Trust
    Volunteer Counsellor
    The Forward Trust Jul 2023 - Present
    Essex, England, United Kingdom
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  • Ls Moore Ltd
    Director
    Ls Moore Ltd Nov 2017 - May 2022
    Wickford, Essex, United Kingdom
    Consultancy services, Financial Services contracting, interim management, vendor and supplier management, relationship management, client and system on-boarding, KPI and Target Operating Model design and implementation, risk frameworks, Customer Experience, Voice of The Customer, Product Management.
  • International Financial Data Services (Ifds)
    Senior Manager - Platform Operations
    International Financial Data Services (Ifds) Oct 2016 - Nov 2017
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  • International Financial Data Services (Ifds) - Now Part Of Dst Systems
    Lead Product Development Specialist
    International Financial Data Services (Ifds) - Now Part Of Dst Systems Jan 2014 - Oct 2016
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  • Ifds
    Head Of Business Solutions Products & Services
    Ifds Jan 2013 - Jan 2014
    Basildon, United Kingdom
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  • Ifds
    Head Of Customer Experience Architecture
    Ifds May 2007 - Jan 2013
    Chelmsford, United Kingdom
    Responsible for procurement and development of Product and Services to enhance the Customer Experience. Producing business efficiences and USP to support and enhance delivery. Development and implementation of Knowledge Management, CRM, automated telephony platforms and multichannel service propositions. Producing and managing transformational change - globally.
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  • International Financial Data Services
    Head Of Contact Centre - Call Centre
    International Financial Data Services Mar 2004 - May 2007
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  • Ifds
    Senior Contact Centre Manager
    Ifds Mar 2000 - Mar 2004
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Louise Moore Skills

Call Center Stakeholder Management Customer Experience Workforce Management Financial Services Project Delivery Outsourcing Change Management Sla Business Process Improvement Vendor Management Process Improvement Back Office Relationship Management Outsourcing Management Performance Management Call Center Development Service Delivery Fund Administration Ivr Unit Trusts Team Management Contact Centers Management Call Centers Business Requirements Operations Management Requirements Gathering Customer Engagement Mutual Funds Crm Bpo Business Transformation Asset Management Wealth Management Investments Customer Relationship Management

Louise Moore Education Details

  • National Counselling & Psychotherapy Society
    National Counselling & Psychotherapy Society
  • Training By Liberty
    Training By Liberty
    Counseling Psychology

Frequently Asked Questions about Louise Moore

What company does Louise Moore work for?

Louise Moore works for Daiwa Capital Markets Europe Ltd

What is Louise Moore's role at the current company?

Louise Moore's current role is Head of Section - Back Office European Applications.

What is Louise Moore's email address?

Louise Moore's email address is le****@****net.com

What schools did Louise Moore attend?

Louise Moore attended National Counselling & Psychotherapy Society, Training By Liberty.

What skills is Louise Moore known for?

Louise Moore has skills like Call Center, Stakeholder Management, Customer Experience, Workforce Management, Financial Services, Project Delivery, Outsourcing, Change Management, Sla, Business Process Improvement, Vendor Management, Process Improvement.

Who are Louise Moore's colleagues?

Louise Moore's colleagues are Kunihiro Ohdoko, Yoshiko Miwa, Claire Milligan, Junko Poole, Karinah Dill, Andre Karl Schneider, Kevin Baker.

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