An Edmunds Dealer Relationship Manager consults with, supports, and recommends products to a group of automotive retailers in a defined geographic area. The Dealer Relationship Manager reviews online business practices and consults with dealership management and internet department staff regarding best practices leveraging Edmunds.com’s proprietary analytics and products. This role is responsible for up-selling existing partners and retention.

Develop and deliver in-dealership and webinar-based education sessions to Promise Program Dealer clientsMaintain an in-depth knowledge of all Edmunds products, and regularly provide dealer feedback to Sales and Product Development teamsParticipate in the development of new training programs/content, ensuring all training materials maintain a consistent appearance and quality representative of our brandDevelop and deliver dealership training documentation (agendas, reports, recaps, communications) recording all activities in Salesforce CRMSupport Field Sales Team with sales and retention efforts

Primarily responsible for managing relationships and driving revenue growth with existing dealer subscribers within my defined territory of Chicago, Western Indiana, and Western Michigan utilizing a consultative approach. Responsibilities Account and Territory Management - Market and resell CARFAX products to existing CARFAX subscribers within assigned territory- Increase dealer awareness and retention by building strong relationships- Actively sell all CARFAX marketing and incentive programs to subscribers increasing their product value awareness- Overcome objections through benefit and value techniques- Ensure billed revenue is collected within designated time frameRelationship Building - Develop strong partnerships with Owners and General Managers within dealerships to increase engagement and demonstrate product value throughout all aspects of their business- Develop relationships between dealerships and other CARFAX team members- Provide product training to personnel within the dealershipPlanning- Use Map Point to manage territory routes - Use Salesforce to manage dealership interactions and identify opportunities

During my tenure with Cox Media I have worked in multiple positions. My first year as a photographer and Sales Assistant at AutoMart Magazine. The following nine years as a Sales Executive for AutoMart Magazine, AutoMercado Magazine, and AutoMart.com. I joined AutoTrader.com in January 2009 as a Sales Consultant.

Implemented strategies to increase revenues and account performance of print and dot-com advertising for auto dealerships throughout the Greater Chicago Area. Responsible for new product launches, lead development, contract negotiation, and account troubleshooting and enhancement to maximize sales revenue and market share, and account retention. Negotiated contracts and built lasting and profitable relationships with a wide range of dealerships. Built a record of exceeding sales goals.Key AchievementsAwarded Circle of Excellence 2003, 2004, 2005, 2007, and 2008 for exceeding goals

Provided a high level of executive support: coordinated and developed photo shoots, ad copy, layout design, product development, sales plans and accounts receivables.

Managed all front end and cash office personnel. Interviewed, hired and trained front end personnel. Merchandise manager for Footwear Department, Apparel Department, Team Sports Department, and Hunting, Fishing and Camping Department. Responsible for displaying merchandise, markdowns, scheduling floor coverage, sales training and providing excellent customer service.