Louise Murphy Email & Phone Number

Chester, England, United Kingdom

Wirral, United Kingdom

• Project Manager within the Identity and Directory Services Management team, within this role I have been accountable for the delivery of upgrades and projects as listed below. I have been engaged to deliver the.
• Developing Business Requirements, ensuring that Unilever’s audit controls can be managed and evidenced within the application.
• Defining authoritative sources, ensuring correct user and account… Show more Project Manager within the Identity and Directory Services Management team, within this role I have been accountable for the delivery of.
• Defining authoritative sources, ensuring correct user and account attributes are consumed from WorkDay, Active Directory Lightweight Directory Services, Azure Active Directory and Active Directory.
• Designing workflows for access requests, re-certification campaigns, access reviews and enablement of consumption of application logs for user activity reviews.
• Ensuring User Provision and De-provision based on activity / status across multiple applications.Along with this I have taken on the management of day to day operational issues in the team for Microsoft Identity.

Chester, United Kingdom

Business Analyst - Payments SMEI am currently working as a Business Analyst supporting the acquisition of MBNA by Lloyds Banking Group. My primary focus for the past 2 years has been working to ensure that at the point of migration all customer payments are diverted from MBNA’s current banking provider to LBG. This work covers all payment channels (direct.

Chester

• Worked as Project Manager to deliver Global Archiving and eDiscovery solutions, following conclusion of these projects my contract was extended on Programme Manager basis to deliver against Unilever’s Centralisation.
• Relocation of 2 Singapore Data Centres, including GMPLS, ACS, IEN, Internet, DMPLS, WAN, LAN, Services, 3rd party connections, servers and storage.
• Managed a team of PM’s delivering application centralisation across AAR region to UK Data… Show more Worked as Project Manager to deliver Global Archiving and eDiscovery solutions, following conclusion of these.
• Managed a team of PM’s delivering application centralisation across AAR region to UK Data Centres.
• Virtualisation of multiple services to support Unilever goals of reduction in global footprint.
• Application alignment and upgrades to fully supported hardware/software to reduce Operational Risk.

North West England

• Delivered a programme of work for the inward migration of 4 portfolios, across 2 geographic locations, acquired by Apollo Management Group onto a new Core Platform supported by multiple applications. Throughout the.
• Developed Business Requirements and conducted gap analysis.
• Supported the development of the products selected to ensure that they were built to specification.
• Ensured rollout of applications into both development, testing… Show more Delivered a programme of work for the inward migration of 4 portfolios, across 2 geographic locations, acquired by Apollo Management Group onto.
• Ensured rollout of applications into both development, testing and production environment.
• Supported the Business through UAT to ensure that the applications were built to design and fit for purpose.

Divestiture ProgrammeDelivering Technical Solution to support the proposed Bank of America(BAC), Ireland portfolio, sale.

Strategic Partner Programme $5MDelivered fully branded credit card product launch with a major Mobile Telephone Network Operator including:A fully branded credit card including a smart phone based eWallet rewards solutioneWallet based 'virtual' credit card product to co exist with the physical card.A Near Field Communication (NFC) based mobile contactless.

Contactless Card Programme.$3MDelivered Contactless enabled Credit Card including upgrading from static to dynamic data authentication and expire date expansion. Specific responsibility for;Upgrade to Card Application Management System (CAMS) to allow for dynamic data authentication and for contactless chip data to be embedded onto the credit card.Changes.

Strategic Partner Decommission. $500KEnsured that all Technology used to support a Strategic Partner was decommissioned.Decommissioned Infrastructure links between BAC and Partner.Rebranded all existing accounts to BAC.

Regulatory Project - Payment Services Directive $600KEnsured that BAC was compliant with the Single Euro Payment Area Regulation 73. Updated BAC Core Processing for Payment Dating and Interest Calculation.Ensured project was delivered within a small timeline to meet industry timelines.

Regulatory Project - Faster Payments $300KDelivered Faster Payment solution from BAC. Allowing payment to be allocated to account on day of receipt. Management of payment file providers, upgrade to BAC and TSY Core Payment Processing

Portfolio Conversion. $67kEnd to end management of portfolio conversion to BAC.Movement of 3000 accounts to BAC platform ensuring all data was migrated correctly.Management of trailing activity from seller to BAC.

Revenue Initiative. RBAP $800KDelivered a risk based approach to Credit Card Acquisition.Updates to the following applications; Autoscore, Instant Decision Credit System(IDCS), Pricing Database, Marketing Database, Dialogue, Online Banking and MQ series.

Revenue Initiative. A2O $1.5MGathered Business Requirements and completed analysis for a leads management system. Upgrades completed on the following applications Oracle, IDCS, Marketing Database along with partner integration for onward sale of leads.

Strategic Partner. $1MGathered Business Requirements and completed analysis for the Strategic Partner set up of Virgin Atlantic. Upgrades completed to Autoscore, IDCS, Online Banking, IVR, Deep branding of fulfilment and upgrades to rewards engines.

Revenue Initiatives. $1MGathered Business Requirements and completed analysis for a number of MBNA revenue initiatives.

MQ Series Updates $500KGathered Business Requirements and completed analysis to add MQ series clustering.

Platform Migration $34MCompleted analysis, design and supported testing of the migration of MBNA's acquisition application from experían to MBNA's in house platform.

Chester, United Kingdom