Louise Sharp Email & Phone Number

Australia

Conduct Nationally Recognised training courses for 10 National clients (i.e. Telstra, Repco, Red Rooster, Baker's Delight, Brumby's, Grill'd, EB Games)Compliant Delivery, Training & Assessment of units in:Certificates II & III in Retail Operations & SupervisionCertificate IV in Retail ManagementCertificate III in Business & Business AdministrationCertificates III in Customer ContactLiaise with key stakeholders including W.A. Government departments, relevant Training… Show more Conduct Nationally Recognised training courses for 10 National clients (i.e. Telstra, Repco, Red Rooster, Baker's Delight, Brumby's, Grill'd, EB Games)Compliant Delivery, Training & Assessment of units in:Certificates II & III in Retail Operations & SupervisionCertificate IV in Retail ManagementCertificate III in Business & Business AdministrationCertificates III in Customer ContactLiaise with key stakeholders including W.A. Government departments, relevant Training bodies, Clients, Store Managers, Training Managers & TraineesEnsure that all trainee files are 100% compliant with AQTF standardsProvide administration support through VETtrak data entryDevelop, improve and maintain training & assessment resourcesKey Achievements:Developed Curriculum for Retail unitsManaged a caseload of up to 160 trainees (both traineeship & Fee for Service clients) at any one time Show less

Interview, hire, orientate and train all crew and ManagersSet goals and action plans for the Restaurant and Management TeamConduct Crew and Management meetingsComplete Crew and Management rosters within budgetConduct regular Performance Reviews for all Crew & ManagersProject monthly P&L targetsTrack the consumption of all utilitiesProcess invoices / Petty Cash Re-imbursementProcess payroll weekly and maintain all reportsOverall responsibility of the… Show more Interview, hire, orientate and train all crew and ManagersSet goals and action plans for the Restaurant and Management TeamConduct Crew and Management meetingsComplete Crew and Management rosters within budgetConduct regular Performance Reviews for all Crew & ManagersProject monthly P&L targetsTrack the consumption of all utilitiesProcess invoices / Petty Cash Re-imbursementProcess payroll weekly and maintain all reportsOverall responsibility of the development of 70 crew and 6 Managers Enforcing all personnel policies i.e. Equal Employment Opportunity, Security and SafetyMaintaining of all Safety/Security records in the workplaceUndertaking full investigations of incidents caused in the workplace Show less

Diploma Of Management

Education record

Diploma Of Retail Management