Louise Ewing Email & Phone Number

Austin, Texas Metropolitan Area

San Diego, California, Us

- Creating features that accelerate viral growth!- Scaling our platforms architecture and speed as we grow as a company.- Creating and enhancing features in product areas such as user and role management, sharing, authentication and authorization.- Responsible for creating ClickUp's Enterprise features!

Columbus, Ohio, Us

Led Product Management and the build out of Physna's SaaS and PaaS solutions bringing advanced and unprecedented 3D search capabilities to Enterprise customers. Physna's ground breaking solutions allow customers to leverage the power of their 3D assets enabling them to solve critical high value business problems across design, manufacturing, maintenance, procurement, supply chain logistics and additive manufacturing.

Sydney, Nsw, Au

Full end-to-end product ownership and responsibility for the Trello Enterprise Product.

Sydney, Nsw, Au

- Transformed Trello Enterprise from a consumer-focused application into an industry-leading SaaS product to meet the needs of large enterprises.- Designed and executed a strategy to scale Trello's infrastructure and reliability, supporting large enterprise customers (100K+ users) while maintaining a 99.99% SLA.- Led the integration of Trello's identity, authentication, authorization, SSO, and user management features into the Atlassian platform following acquisition.- Pioneered a cross-functional customer support initiative for Trello's largest customers, including launching the Trello Enterprise Beta Program and establishing a Customer Advisory Board.

Baltimore, Maryland, Us

- Created and executed the strategy for the post-acquisition merger of user bases from Map My Run, MyFitnessPal, Endomondo, and Under Armour e-commerce, unifying them into a single customer representation to unlock cross-product and commerce revenue streams:- Designed and led the implementation of a centralized user authentication, authorization, and identity platform, consolidating a user base of over 190 million that was previously fragmented across seven mobile, web, and e-commerce applications.

Round Rock, Texas, Us

- Designed, developed, and launched Address Verification Services globally across multiple internal, CRM, and e-commerce platforms, resulting in a 40% reduction in clicks for address entry and 97% address accuracy within 60 days of launch.- Created and oversaw the development and integration of third-party software across six key Dell systems, managing a $1.6M budget.- Led the complete restructure of Dell's global sales and customer account hierarchies to align with new go-to-market strategies.- Developed, launched, and maintained a company-wide governance program for global resource and account hierarchies, achieving 100% compliance within 30 days of launch.- Coordinated quarterly mass account transitions for EMEA, managing an average of 28% of accounts transitioning per quarter and consistently achieving 100% day-one readiness.- Developed and launched data management best practices for sales teams, reducing time spent on data management from over one hour to less than 10 minutes per day.

- Managed a team of 8 Intelligence Analysts as part of a pilot program for the National Air and Space Intelligence Center (NASIC) focused on entity specific intelligence collection, analysis, report and dissemination.- The direct success of the pilot program secured CIRAT a long term contract with NASIC to continue the program year on year.

Washington, District Of Columbia, Us

- Subject matter expert on illegal downloading and copyright infringement across the digital entertainment industry. - In depth analysis of the relationship between intellectual property theft, cyber crime, identity theft and organized crime.- Communication and presentation of analytical findings and estimates.

- End to end responsibility for analysis and preparation of all customer master data records (2005/2006 year) for external audit.- Reconciliation of all customer records - Identification, root cause and remedy of all outstanding data issues.- Company successfully cleared audit on first pass.