Louise Smith Email & Phone Number

Currently engaged in identifying my next role and place of employment. Looking for an organization doing things I can be proud to be associated with, in a role where my contributions have the ability to make a lasting and positive impact on the company, its employees, and beyond.

San Diego, Ca, Us

* Administered, documented and improved the processes related to the Contingent Worker Program (~300 workers)* Worked with the Relocation Program vendor and internal stakeholders to facilitate accurate and timely invoice processing and approvals* Liaison with Accounting for the production and information gathering necessary for the monthly relocation and recruiting accrual submission* Acted as the primary point of contact for COVID 19 notifications, contact tracing, record keeping, reporting and employee inquiries

Provided transitional bookkeeping and administration services for a small, boutique real estate law firm to cover, recruit for and fill a Firm Administrator vacancy

Shrewsbury, New Jersey, Us

Assigned to Lendlease, assisting with management and process improvement related to international mobility (just prior to the outbreak of COVID 19, which ended the engagement)

Barangaroo, Nsw, Au

* Designed a comprehensive Strategic Workforce Planning (SWP) practice, guiding leaders and HR Business Partners to develop long-term strategic workforce plans, creating rigor and concentration on closing key capability gaps* Coordinated project teams through organizational redesign for construction project management, safety and field supervision jobs to simplify career-path structures, create clarity around career progression and alignment of jobs to business strategy, resulting in more than 200 title or role-level changes across the region* Audited data integrity, assembled analysis, and consolidated regional reporting of employee metrics using JD Edwards, Workday, Excel, PowerPoint and OrgPlus; responsible for regional workforce data submissions and presentations for Global Leadership

Barangaroo, Nsw, Au

(Lendlease acquired DASCO in February of 2011)* Responsible for delivery of HR programs such as performance management, talent acquisition, talent management, goal setting, employee development, compensation, succession planning, compliance and resolution of employee relations’ matters* Supported launch of a global HR Service (HRS) model; contributed to build-out of HRS knowledge-base, end-user testing, and helped to facilitate transition towards a self-service culture* Redesigned and delivered HR programs and workshops, including annual anti-harassment training throughout the Americas region for approximately 1900 employees, to achieve compliance and champion core value of “Respect”* Liaised with Due Diligence Team during acquisition of DASCO for the Human Resources and Office Operations functions, delivering timely, detailed, and accurate information in formats that allowed for easy validation and transfer of knowledge* Transition Team member supporting successful execution of change management initiatives upon acquisition through integration into the Lendlease culture

Leadership of HR and Office Operations functions, personnel and activities. Directed the activities and managed performance of 3rd party vendors servicing HR and Office Operations for approximately 100 employees in 19 states and 40+ locations. Oversight of IT and telecommunication systems, network security, asset and equipment inventory and disposition, and all office services nationally. Partnered with brokers to design and implement competitive and cost-effective annual benefit and property and casualty insurance programs.

Established a centralized Office Operations function to support the growth of the company and service to its employees. Evaluated and instituted processes and procedures to improve efficiency. Implemented and managed controls for compliance with Sarbanes Oxley (SOX). Supported and trained managers, provided guidance on labor-law compliance, performance management, employee development and retention.

Developed a formalized Human Resources function to institute compliance with labor laws nationally and protect the company from employment-related risks; authored comprehensive policies and procedures. Introduced superior benefit programs and automated services to support employee engagement.

Controlled benefits administration, payroll processing, employee file maintenance, record-keeping and overall HR compliance.

Responsible for all office management, payroll, benefits and financial activities.• Information Technology and Telecommunications systems management• Human resources duties including recruitment and benefits administration• Liaison with investment brokers and accounting professionals• Oversaw client billing processes and collections• Obtained insurance policy renewal quotes and administered existing policies• Managed vendor contract negotiations and relationships • Prepared marketing materials, including logo graphic design

Human Resources Management And Services

Education record