Louise Bowles Email & Phone Number

Merthyr Tydfil, Wales, United Kingdom

* Coordination and management of sites soft services* Oversee the sites Health and Safety

Newport, United Kingdom

• Manage the facilities and cleaning requirements of a number of in house contracts• Provide administrative support to the Account Managers • Control and coordinate the admin function that supports the field based staff. • Invoice coordination • Budget monitoring v Actual • Contract file management • Management reports / KPI’s • Coordinate mobilisation of new contracts and one off works• Customer care• Training and development of existing admin team

Newport

* Day to day management of key accounts and KPI’s. * Liaising with subcontractors and suppliers in order to provide a one stop fluid service. * Compiling records and data to ensure transparency from “Cradle to Grave”. * Managing and maintaining records of all waste management related services. * Attending site visits for regular review meetings. * Managing and meeting waste budgets to quality standards.

Newport

* Motivating and managing a team of six administrators. • Liaising with senior management and the board via reports and meetings. • Monthly team briefings to encourage communication and team work. • Conducting performance reviews and establishing training requirements and development.

Newport, United Kingdom

• Providing account management support to approximately 100 accounts.• Processing orders received.• Providing effective customer service and after sales support.• Generating end of day reports i.e. sales, credits and backorder reports.• Production of statistical information i.e. sales by region, product etc.

Newport, United Kingdom

• Invoicing – using Citrix self-billing system• Preparation of salary and overtime spread sheets. • Weekly expenditure report • Providing our customer and management with statistical information.

Iosh

Managing Safely - Institution of Occupational Safety and Health

Cim, Marketing

•Defining marketing and the marketing planning process •Marketing audit including macro, micro and internal analysis summarised.

Managers Toolbox

In house training course for: Managing performance Team building Handling challenges and conflict Handling morale and inspiration

Education record

GNVQ Advanced in Business & Finance GNVQ Intermediate in Business & Finance IBT Stage II (Information Technology) GCSE: Maths C, English.