Louise Brolly Email & Phone Number

Glasgow, Scotland, United Kingdom

Glasgow, United Kingdom

*Continuous review of the customer journey, documentation, email and contact over 3 specialist brands*Relationship management of key customers*Regular contact with all customers *Complaint handling; the point of contact for all issues pre/post or during departure that impacts the customer experience *Maintain a consistent approach to the service we.

Glasgow, United Kingdom

* Create bespoke itineraries tailored to the customer’s requirements* Thoroughly research itineraries from the information stage through to the completion of booking* Handle all enquiries in a prompt and professional manner, demonstrating a first-class customer service and an in-depth knowledge of all company products and services* Remain proactive in.

Sydney, Australia

* A candidate talent pool expert within the consumer market* Utilised a range of focused research methods to attract the most suitable candidates* Proactively sourced and headhunted candidates for mid-senior roles * Led first stage interviews with appropriate candidates* Maintained a network of contacts to generate new opportunities and new business*.

Glasgow, United Kingdom

* Oversaw the smooth running and optimise the functionality of daily business operations within the food and beverage department, led on workforce management, staff training, quality control, health & safety and customer service* Coordinated the workload and performance of a team of 10 staff per shift, ensuring they were given the necessary resources to.

Asia

Spent time solo traveling through South East Asia as well as a winter working in the French Alps.

Glasgow, United Kingdom

* Acted as the initial point of contact for customers regarding mortgages and lending services, working with them one on one to establish their needs, explain mortgage product details and encourage them to book an appointment with an advisor* Consistently exceeded sales targets through the cross-selling a range of banking products

Glasgow, United Kingdom

* Worked closely with SME’s to produce a wide range of innovative and impacting marketing solutions tailored to the individual needs of the business, as well as advising on the most optimal advertising strategies to achieve objectives* Proactively generated new business to facilitate the attainment of sales targets and KPIs each month* Led the delivery of.

Honours Degree, Retailing, Honours - Upper Second Class (2:1)

Achieved an in-depth industry knowledge along with broad understanding of business and management, together with communication, cultural.

Education record