My goal is to find the right people to meet the needs of building a more inclusive community. I seek and attract new volunteers for the Knight Rides program while identifying and onboarding community partners to work with our READY and COACH programs. By building community partnerships, celebrating our volunteers and raising the profile of Community Knights, I support a more inclusive community in the Virginia Peninsula area.

CSA Frankfurt is an employee association serving the community working at the US Consulate in Frankfurt am Main, Germany. I served as the association’s chief executive, ensuring operational effectiveness and financial sustainability through the profitable provision of services to the U.S. Consulate General Frankfurt community. • Led an international staff of 40 people in providing childcare, internet/cable services, fitness centers, convenience and dining options, as well as organizing community events. • Successfully collaborated with four Boards of Directors to implement the Association’s strategic direction and manage capital improvements. • Fostered relationships with vendors, US Department of State oversight bodies, US Consulate General Frankfurt stakeholders, and community members regularly.

• Supported 100 chapters across the U.S. and Guam, including skills training of 1,400 volunteer leaders. • Liaised with volunteer leaders at the national, regional and chapter levels to create and execute programs to fulfill association objectives. • Facilitated virtual and in-person leadership trainings for volunteer leaders. Developed handbooks, tools, and other resources based on volunteer input and industry research. • Led development of a customizable website structure and content for nationally-hosted chapter websites based on chapter leader input. • Presented to members and students on professional development topics while fostering relationships with targeted organizations. • Coordinated annual fundraising activities and dissemination of collected funds for National Community Service Fund.

• Managed all aspects of the certification process for Certified Government Financial Manager (CGFM) candidates, including encouragement to apply, exam preparation, exam scheduling, education verification, work experience verification, and awarding the certification. • Mitigated and discussed candidate nuances in education and work experience to ensure administration of the program supported relevancy to the field without unnecessary restrictions. • Streamlined workflow for the position, creating a clear path for completion of the certification and the administrative steps required by staff.During the first year of this timeframe, I was also asked with developing a grants management program, including applying for grants for the association. I also supported the Intergovernmental Partnership with its work to develop tools and best practice guides. https://www.agacgfm.org/Resources/intergov.aspx

• Coordinated implementation of review programs and marketing to expand the reach of performance reporting programs, including Citizen-Centric Reporting (CCR) and the Certificate of Excellence in Accountability Reporting (CEAR). Included outreach to colleges and universities for competitions and coordinating trainings on implementing standards.• Managed all aspects of awards and scholarship programs. • Coordinated processes for national boards and committees, including coordination, administration and preparation for executive board meetings. • Provided customer services support for the membership department, including database support in iMIS and running reports in Microsoft Access. • Supported meetings department for event preparation and on-site needs.

Collaborated with sales managers to identify successful products and strategically target opportunities for expansion. Conducted in-depth analysis of sales data, ensured accuracy, and generated reports to support decision-making. Specialized in understanding distinct markets such as grocery, venue, and convenience, contributing to strategic decision-making processes.

Developed, implemented, and evaluated food-service marketing programs and strategies. Helped the region grow sales, expand market share, improve profit margins, and retain satisfied customers. Responsible for supporting food-service operations managers and district managers in the development of campus-specific marketing and communications plans, programs and strategies.

Worked at the Cub & Webelos Adventure Camp for the Heart of Virginia Council (formerly Robert E. Lee Council) for two summers. One summer as Sports Director, the second as Nature Director - both summers as the shows coordinator.