Louise Carter Email & Phone Number

Farnborough, Gb

Morrisville, Nc, Us

Morrisville, Nc, Us

Morrisville, Nc, Us

Durham, North Carolina, Us

• Strategically lead an EMEA TA Team across 13 countries. Leader of people managers.• Strategically partner with senior Leadership Teams at country level and regional level (Presidents, HR VPs, Clinical Function Heads) to ensure the TA CoE team are set up to deliver best in class resources in the right locations and in time to meet business demand. • Partner with senior leaders to forecast hiring demands, understand the impacts of attrition, new business wins and anticipate significant changes in demand, all whilst ensuring TA strategies are fit for purpose and successfully executed. • Responsible for ensuring the EMEA Talent Acquisition CoE team is right-sized, appropriately leveled and structured to meet the demands of the business and effectively business partner with all key stakeholders. • Lead an agile TA function to ensure scalability and readiness to deliver against unforeseen demands.• Strategically lead the Talent Acquisition CoE team with developing ongoing and bespoke recruitment strategies that effectively respond to internal demand requirements and external market forces. Ensuring a specific focus on innovative candidate attraction strategies that address talent short markets.• Lead the implementation of KPIs and points of measurement across the EMEA TA function. Provide updates on strategic TA initiatives at quarterly business reviews with key stakeholders.

Durham, North Carolina, Us

London, United Kingdom, Gb

London, United Kingdom, Gb

Alexander Mann Solutions (AMS) builds world-class talent and resourcing capability for leading organisations across the globe, based on the shared belief that people are the foundation for success. Listening to clients needs, these services have been blended to deliver significant financial, performance and competitive benefits for many of the world’s leading brands. With over 3000 employees globally, AMS combines outsourcing capability and consulting expertise to enable organisations to attract, engage and retain top talent. Responsibilities:• Leading a multidiscipline team of Resourcing Business Partners (RBP) and Sourcers. Involving remote management across multiple countries and Client Service Centres, including management of people managers.• Lead operational excellence through on-going coaching of the RBPs to ensure delivery against KPIs, manage stakeholder expectations, embracing business demands and delivering exquisite candidate experience, both internally and external. • Acting commercially and building strategies to ensure that the team is appropriately sized and skilled, with the necessary tools for success to ensure talent pooling and a direct sourcing model.• Strategically leading the people work stream on client implementation and business change/transformation projects; owning and delivering solutions that are commercially beneficial to AMS and the client.• Strategically partnering with senior business stakeholders to identify priorities and influence on workforce planning, succession planning, scaling of teams, attraction strategies, pipelines and market intelligence. • Lead the EMEA forecasting for headcount and budgetary requirements. Owning the business justifications for any additional spend with in the EMEA function.

London, United Kingdom, Gb

As part of the BAE Recruitment Team this role involved partnering with the client and AMS delivery functions to ensure overall best practice, as well as project management and execution of continuous improvement initiatives. Key priorities included candidate experience and hiring manager training.

London, United Kingdom, Gb

In this role I was responsible for the team’s achievement of recruitment delivery targets and KPIs. The focus of this role was to build strong relationships with key stakeholders and drive client satisfaction across specialist and volume hiring. Responsibilities:• Partner with the relevant Vodafone Resourcing Business Partner to agree on resourcing and attraction, assessment and selection and budget based on Vodafone strategies. • Manage a team of 5 Recruiters, providing support and development with all aspects of the recruitment cycle to ensure the best practice operating model for Vodafone (compliance, optimising sourcing channels, 3rd party PSL and talent pooling passive candidates). • Manage the team to ensure targets are met and SLAs are achieved, whilst driving customer satisfaction. • Identify and communicating areas of process improvement and service enhancement. • Ensure delivery of all MI for both AMS management and Vodafone. • Work closely with the Principle CSM to determine delivery strategies for the account and implement within the teams.• Continuously review the team to define the level of resource required to effectively achieve delivery targets. • Drive all attraction campaigns, communicating the results to key Vodafone and AMS stakeholders. • Overseeing specific recruitment projects and responsible for delivering the project evaluation and results.

Langley, Berkshire, Gb

Responsibilities:• Manage the introduction of the UK RPO and MSP solution.• Partner with Human Resources to ensure a collaborative resourcing approach for all business areas. • Manage the overall UK recruitment strategy to deliver all permanent, contract and temporary roles within agreed SLAs. • Manage and deliver Monthly and Quarterly Business Reviews, reporting on KPI’s and overall client satisfaction. • Report account financials.• Manage cost reductions through effective supplier management.• Manage recruiter activity to ensure a positive client and candidate experience. • Where necessary, coach and develop recruiters to enhance delivery. • Advise on candidate attraction methods to assist with recruiting niche skill sets. • Introduce strategic resourcing initiatives to increase brand awareness. • Own 3rd party supplier matrix, ensuring each supplier complies with T&Cs.

Redmond, Washington, Us

Penna Resourcing provided a comprehensive onsite recruitment solution. I was responsible for developing and implementing the overall strategy for identifying, hiring and on-boarding undergraduate and graduate talent. Key Achievements:• 2010 – Winner of TARGETjobs, The most popular Graduate Recruiter in IT and Telecoms.• 2010 – Winner of Ratemyplacement, Best Placement Provider.• 2009 – Winner of National Council for Work Experience, Employing over 250 employees: long term placements employing 20 students or more. Responsibilities: • Manage the overall UK strategy to deliver all graduate and intern attraction and selection.• Manage and develop the Graduate Recruitment Intern Assistant. • Manage business demand and the delivery of these targets. • Ensure effective management information is communicated to relevant parties.• Manage all assessment centre activity, offers and rejections for both graduates and interns. Coach candidates through the hiring process to ensure a good candidate experience.• Oversee the strategic and tactical execution of all university campus activities.• Responsible for all aspects of the on-campus undergraduate and graduate marketing strategy, including campaign design and execution. Defining new initiatives to set the company apart from the competition.• Partner with external advertising agency to create marketing materials and communication strategy to increase awareness on campus. Ensuring delivery to all service levels.• Partner with US team to ensure a collaborative global strategy and recruiting effort, ensuring program synergies for successful hiring.• Manage the Intern and Graduate budget for all activities, such as, marketing, induction, selection and on campus activity.• Responsible for Graduate and Intern on-boarding process.

Redmond, Washington, Us

Brussels, Be

Burlington, Ma, Us

Cipd

Upper Second Class Degree, Ba (Hons) Business Studies - Including Industrial Placement Year