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A pro-active, highly organised individual with many years of successful project coordination experience within professional and fast paced environments. A committed individual with exceptional communication skills relating well to colleagues at all levels. Self motivated with a dedication to high standards and results who is able to perform under pressure to meet the tightest of deadlines. Enthusiastic with an employment record of progression and achievement.
B.T. Mancini Co., Inc
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Sales ConsultantB.T. Mancini Co., Inc May 2018 - PresentSan Francisco Bay Area
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Franchise Standards CoordinatorJaguar Land Rover 2015 - 2017Coventry, United KingdomCoordinated Jaguar Land Rover’s contractual Global Audit and Franchise Standards program for the Retailer Network.• Defined and deployed the incremental yearly Global Franchise Standards & Audit program into DSAT system and markets• Transitioned key markets on to the Global Franchise Standards program allowing compliance monitoring worldwide• Integrated additional ‘bolt-on’ Certified Pre-Owned/Body Shop standards into the main annual audit program• Remodeled 2017 Standards appearance and support materials package to include interactive guide• Supported Auditor training sessions and provided Demo capability for markets preparing/conducting audits• Managed the development and roll out of DSAT software enhancements/functionality to meet evolving market needs• Migrated DSAT mobile client to Android platform to work alongside existing iOS application• Resolved day-to-day DSAT system technical issues received from global users• Supported the development of a DSAT e-learning course for dealership staff with internal and external stakeholders• Launched internal Google website as a repository and reference outlet for Franchise Standards program• Trained and mentored new staff members during on-boarding to grow their knowledge and development -
Market Research & Insight CoordinatorJaguar Land Rover 2011 - 2015Coventry, United KingdomCoordinated customer feedback and market research activities across the department in support of Global Roadside and Onward Mobility strategies.• Scoped, set-up and rolled out the central Global Roadside Experience program in 10 major markets• Coordinated collection of customer satisfaction and experience data to increase standards of service• Spearheaded ad-hoc International projects to develop Heroic Roadside Assistance offering• Designed and implemented the Roadside Experience 'Voice of Customer' global communication portal• Developed and executed the Jaguar Sportbrake launch event for the UK Team of Roadside Assistance Technicians, receiving a formal thank you from Directors
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Project ManagerUkfs 2006 - 2010Leamington Spa, United KingdomDirected a team of market research executives to deliver fieldwork projects for a range of high profile international clients.• Grew existing client relationships to become first point of contact for research queries and project requirements• Delivered high level briefings to Directors and Senior Managers• Controlled project costings to increase business profitability• Provided staff training and advancement roadmap• Adapted departmental processes to increase efficiency in daily workstreams -
Associate Field DirectorProtel Fieldwork 2003 - 2006Coventry, United KingdomAccountable for the management of all market research studies, responsible for project set-up, planning and delivery.• Oversaw the project management of telephone (CATI) studies conducted in the 25-station in-house facility• Promoted internally to supervise and manage project teams in both Field and CATI departments• Assessed new business opportunities and prepared comprehensive quotations for clients• Identified resource constraints in outsourced fieldwork personnel and initiated recruitment to support business needs
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Project CoordinatorKantar Added Value 2000 - 2002Kingston Upon Thames, United KingdomManaged multiple quantitative market research projects by liaising with external fieldwork and data processing suppliers. • Produced PowerPoint presentations to illustrate research analysis• Built new supplier relationships to meet the demands of business growth• Supported a team of Research Executives with general administrative duties -
Account CoordinatorKantar Millward Brown 1996 - 1999Warwick, United KingdomThe central point of contact for communications between the account team and in-house departments. • Promoted within 12 months at Millward Brown from Research Assistant to Levi’s Account Coordinator• Coordinated a 40-country global brand usage study from set-up through to key findings; a year long process• Checked quantitative research data for accuracy and sense before using to create high standard presentations
Louise Colman Education Details
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The King'S High School For Girls3 A-Levels And 10 Gcse'S
Frequently Asked Questions about Louise Colman
What company does Louise Colman work for?
Louise Colman works for B.t. Mancini Co., Inc
What is Louise Colman's role at the current company?
Louise Colman's current role is Sales Consultant at B.T. Mancini Co., Inc.
What is Louise Colman's email address?
Louise Colman's email address is l.****@****kfs.com
What is Louise Colman's direct phone number?
Louise Colman's direct phone number is +4478365*****
What schools did Louise Colman attend?
Louise Colman attended The King's High School For Girls.
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