As a seasoned Business Change Consultant I have experience of working with individuals and teams who are leading project, organisational or cultural change. I can facilitate any aspects of change management from vision development to building engagement, to adoption and embedding of the change. I can join you for the whole journey, or just step in for specific activities. Currently working as a Business Change consultant with Marlowe Consulting (www.marloweconsulting.com)

April to July 2024: Communications and Engagement Lead (ad interim) for a transformation programme at AXA XL Insurance/ReinsuranceOctober 2020 to present: Providing Business Change and communications consulting to the Chief Technology Office in the Home Office Digital, Data and Technology group.May 2019 to present: Providing project management and communications consulting to Takeda Pharmaceuticals in the Public Private Partnership (PPP) space, including involvement in the… Show more April to July 2024: Communications and Engagement Lead (ad interim) for a transformation programme at AXA XL Insurance/ReinsuranceOctober 2020 to present: Providing Business Change and communications consulting to the Chief Technology Office in the Home Office Digital, Data and Technology group.May 2019 to present: Providing project management and communications consulting to Takeda Pharmaceuticals in the Public Private Partnership (PPP) space, including involvement in the Innovative Medicines Initiative (IMI) – Corona Accelerated Research and Development in Europe (CARE) COVID-19 PPPJuly 2018 to May 2020: Senior Change Lead, BBC: Developing and implementing the Change Management strategy and planning for a three year pan-BBC transformational programme to address systems and process changes. Show less

Supporting a change program to accelerate regulatory filings. Working with stakeholders to develop and implement change management plans plus associated communications and training elements in an Agile setting.

Held the role of Program Lead for a large and diverse (20 process, system and mindset projects, budget of CHF 14m), global, enterprise wide transformational program. The vision for the program was to improve compliance of Clinical Trial Master Files (TMF) with Good Clinical Practice regulations while improving user experience of creating and maintaining their TMFs (7000+ users). Led the program Leadership Team, with oversight of 70+ program staff, established program set up, maintained… Show more Held the role of Program Lead for a large and diverse (20 process, system and mindset projects, budget of CHF 14m), global, enterprise wide transformational program. The vision for the program was to improve compliance of Clinical Trial Master Files (TMF) with Good Clinical Practice regulations while improving user experience of creating and maintaining their TMFs (7000+ users). Led the program Leadership Team, with oversight of 70+ program staff, established program set up, maintained oversight of program direction and health, frequent engagement of stakeholders.Simultaneously held the Organisational Change Management role for the same program, developing a program level Change Management strategy. This included enabling program change impact oversight; driving efficiency and consistency of project change management activities; and shifting user mindsets around TMF. Show less

Key accomplishments:Provision of Organisational Change Management consulting support for the implementation of a new global internal service department (50 staff), working directly with the Global Head and their Leadership Team to facilitate the identification and implementation of measures to engage staff and their customers (400+ people). Positive engagement trends seen after 12 months.Led a departmental team in the development of a Change Management methodology and toolkit… Show more Key accomplishments:Provision of Organisational Change Management consulting support for the implementation of a new global internal service department (50 staff), working directly with the Global Head and their Leadership Team to facilitate the identification and implementation of measures to engage staff and their customers (400+ people). Positive engagement trends seen after 12 months.Led a departmental team in the development of a Change Management methodology and toolkit. Promoting a more repeatable approach to managing change, the value of these articles was recognised by other groups, leading to its adoption as the standard for the product development function, globally. Show less

Undertook a secondment as Business Manager to the Global Head of Clinical Operations Oncology, facilitating and co-ordinating the leadership team’s functional responsibilities with particular focus on functional communications and engagement (200+ staff). Engagement deliverables included: leadership team key messages, support for functional town hall meetings, co-ordination of global engagement activities.

Key Accomplishments:Provision of Change Management support ranging from advisory through to full development and execution of a change strategy and plan; for organisational, behavioural, system and process change.Acted as an internal consultant to three leadership teams, working with each Global Head to understand their needs, working with my peers to propose, develop and deploy support packages from my department. I personally delivered change workshops, change management… Show more Key Accomplishments:Provision of Change Management support ranging from advisory through to full development and execution of a change strategy and plan; for organisational, behavioural, system and process change.Acted as an internal consultant to three leadership teams, working with each Global Head to understand their needs, working with my peers to propose, develop and deploy support packages from my department. I personally delivered change workshops, change management plans and individual coaching for leaders. Show less

Assigned to lead and/or participate in various global continuous improvement initiatives for Pharma Development.Roles and key accomplishments:Senior Development Excellence Leader (2011)Business Improvement Leader (2009-2010)Continuous Improvement Leader (2007-2009)Operations Standards Manager (2003-2007)Co-led post- company integration project teams with the objectives of harmonisation and deployment of tools such as the Clinical Development Plan template and… Show more Assigned to lead and/or participate in various global continuous improvement initiatives for Pharma Development.Roles and key accomplishments:Senior Development Excellence Leader (2011)Business Improvement Leader (2009-2010)Continuous Improvement Leader (2007-2009)Operations Standards Manager (2003-2007)Co-led post- company integration project teams with the objectives of harmonisation and deployment of tools such as the Clinical Development Plan template and processes such as clinical trial protocol development. Such projects were highly dependent on establishing high levels of mutual trust and respect in order to collaborate effectively. The project outcomes included consistent standards for the new organisation, as well as modelling a successful way of working. Assembled multi-disciplinary global teams to develop and deploy clinical trial standards in CNS, anemia and oncology. Trained 300 personnel in oncology standards at a global offsite meeting. Show less

Oversight of all client clinical data management activities;ensuring staff training and development requirements were met; oversight of maintenance of CDM infrastructure to ensure compliance with regulations and client requirements; support of Business Development activities.

All CDM activities from review of case report forms to archiving of study data; co-ordination of systems validation activities within the Biometrics department; involvement in in-house developed Clinical Database Management System support and marketing activities; contribution to in-house training programmes.