• Provide managerial support to the Director of Payroll; audit payrolls for accuracy of billing, payments, and deductions; verify that clients meet Federal and State Regulations; process banking transactions.• Leads the payroll team to ensure all deadlines are met in this fast-paced environment. • Develop internal controls to ensure the quality and efficiency of all payroll functions.• Process PEO/ASO multi-state weekly/bi-weekly/semi-monthly/monthly payrolls for small and medium-sized businesses with staff that work CONUS and OCONUS.• Assist with seeking and hiring qualified employees, along with training new/current employees and the sales team on payroll processes. • Audit and assist with preparing Service Contract Act (SCA) Health & Welfare Reconciliations. • Assist when needed in Sales meetings to explain C2 services and capabilities to potential clients.• Collaborate with the IT department about website functionality to make receiving and processing paperwork more efficient and user friendly for internal staff and the customer.• Payroll preparation requires that we process all changes, audit all paperwork received, E-Verify, enter in new hire, termination, and leave of absence information, benefit deductions, Federal/State/Local taxes, salary changes, direct deposit, retirement, etc. Also includes auditing and maintaining PTO/leave records.• Prepare or create reports to meet client needs to fulfill PPP loan applications and loan forgiveness. • Main point of contact for garnishment and lien processing.

• Successfully guide and work closely with homebuyers through the purchase of properties including: generation of property lists compatible with buyers’ needs and financial resources; coordination of appointments; negotiation of the best possible contract for the client; and assurance that contract terms are met prior to closing. • Establish positive flow of communication with other agents, buyers and sellers, mortgage consultants, title personnel and attorneys involved in the process.• Work with home inspectors and appraisers to determine all actions required prior to closing.• Coordinate property closings; oversee signing of documents and disbursement of funds.

• Managed a multi-million dollar portfolio of government and private industry contracts. Acted as main contact for CTR Headquarters and directed day-to-day office operations.• Revamped ADP bi-weekly payroll processing and file maintenance for up to 95 employees. Audited payroll for accuracy; answered questions and resolved problems regarding payroll. • Provided benefits administration for health and disability insurance, COBRA, 401k, annual/sick leave. Assisted employees with benefit questions, form completion, claims issues, open enrollment, etc. • Assisted in preparation and issuance of an employee policy manual. Maintained intranet website with employee policies, benefits information, and schedule.• Assisted in seeking and hiring qualified employees.• Managed invoicing, billing, and accounting processes for a number of CTR customers – Federal Contract with the U.S. Department of Transportation, Construction Company, Thoroughbred Racing Stable, and two investment real estate rental companies.• Formulated and executed budgets. Managed accounts payable and receivable. Prepared expense reports and bank reconciliations.• Designed and implemented an aggressive marketing campaign meant to generate new revenue streams. This involved redesigning the Company’s internet site to reach previously untapped markets, creating a new Company logo, and updating online marketing material.• Drove business development through preparation of solicitation responses. This involved researching and forecasting staffing needs and corporate operating expenses.

• Managed the portfolios of hundreds of clients.• Worked closely with clients from initial through reconciliation stages of applying for Social Security Benefits. Explained the entire process, completed paperwork, filed paperwork in a timely manner, and conducted follow-up on cases.• Reviewed medical history, requested medical records, & submitted reports to physicians to complete for evidence to help win cases.• Streamlined processes and trained new and current employees.