Louise Pilcher Email & Phone Number

Chantilly, Virginia, US

• Provide managerial support to the Director of Payroll; audit payrolls for accuracy of billing, payments, and deductions; verify that clients meet Federal and State Regulations; process banking transactions.
• Leads the payroll team to ensure all deadlines are met in this fast-paced environment.
• Develop internal controls to ensure the quality and efficiency of all payroll functions.
• Process PEO/ASO multi-state weekly/bi-weekly/semi-monthly/monthly payrolls for small and medium-sized businesses with staff that work CONUS and OCONUS.
• Assist with seeking and hiring qualified employees, along with training new/current employees and the sales team on payroll processes.
• Audit and assist with preparing Service Contract Act (SCA) Health & Welfare Reconciliations.

Faifax, Virginia, US

• Successfully guide and work closely with homebuyers through the purchase of properties including: generation of property lists compatible with buyers’ needs and financial resources; coordination of appointments.
• Establish positive flow of communication with other agents, buyers and sellers, mortgage consultants, title personnel and attorneys involved in the process.
• Work with home inspectors and appraisers to determine all actions required prior to closing.
• Coordinate property closings; oversee signing of documents and disbursement of funds.

US

• Managed a multi-million dollar portfolio of government and private industry contracts. Acted as main contact for CTR Headquarters and directed day-to-day office operations.
• Revamped ADP bi-weekly payroll processing and file maintenance for up to 95 employees. Audited payroll for accuracy; answered questions and resolved problems regarding payroll.
• Provided benefits administration for health and disability insurance, COBRA, 401k, annual/sick leave. Assisted employees with benefit questions, form completion, claims issues, open enrollment, etc.
• Assisted in preparation and issuance of an employee policy manual. Maintained intranet website with employee policies, benefits information, and schedule.
• Assisted in seeking and hiring qualified employees.
• Managed invoicing, billing, and accounting processes for a number of CTR customers – Federal Contract with the U.S. Department of Transportation, Construction Company, Thoroughbred Racing Stable, and two investment.

• Managed the portfolios of hundreds of clients.
• Worked closely with clients from initial through reconciliation stages of applying for Social Security Benefits. Explained the entire process, completed paperwork, filed paperwork in a timely manner, and conducted.
• Reviewed medical history, requested medical records, & submitted reports to physicians to complete for evidence to help win cases.
• Streamlined processes and trained new and current employees.

Bs, Marketing

Aa, Business Administration