Louise Duncan Email & Phone Number

Tighnabruaich, Scotland, Gb

Ontario, Canada

Responsible for leading the Planning and Transformation Period for Employment Ontario Contracts. Working with the our direct provider network across our catchment areas and key stakeholders to co-design an effective employment support model that is locally responsive and directly targets those who are in most need of support into long term work.My role also includes being a member of the bidding team for Employment Ontario contracts in solution design, partnerships and bid development.

London

Supporting Ingeus with leading the national stakeholder engagement strategy as part of the bid Development and writing of the DWP CAEHRS Framework and Restart Tenders. Winning London and Manchester contracts. Subsequently led on the stakeholder implementation plan.

Saudi Arabia

Working with CDC and sister company, Alfaisal Academy to develop a proposal to train and further develop 5,600 Saudi National IT professionals into more senior positions. Awaiting results.

London, United Kingdom

6 month, Interim role. Part of the Executive Team, the role is responsible for developing, leading and implementing a growth strategy which centres on all aspects of income generation including, pricing for private counselling services; identifying and bidding for funding opportunities; identifying and engaging with new markets; corporate sponsorship opportunities and strategic partnerships. The role directly manages a team of 2 business development managers and aims to achieve over 10% year on year growth aspirations.

London, United Kingdom

I created Consult LD Ltd. over 3 years ago, with the view in supporting organisations through business transition or the ever-changing policy and commissioning landscape to develop the opportunities that come with it. I bring over 14 years' experience in successfully winning, implementing and delivering government contracts across Health, Welfare, Youth, Justice and Skills sectors. I offer my skills and experience to organisations who may be looking at developing their businesses into new markets, strengthening their offer or are planning to bid for forthcoming government outsourcing opportunities. Work includes:

London, United Kingdom

Consultant on the development of the imminent National Citizen Service tender, expected total contract value of >£1.25bn. Working with the senior executive team to create the bid strategy, solution design, stakeholder engagement plan, sub-contracting strategy and written response. Currently delivering a number of stakeholder workshops with young people, schools, parents, local authorities and specialist organisations to seek insight and input into the development of the solution.

London, United Kingdom

Supporting the CEO to search for a permanent Head of Business Development for this mental health and employment charity. Acting as an Interim to create and execute a business growth strategy for the short to medium term. This includes identifying potential bidding opportunities for government and grant funding, developing Twining’s existing, and creating new service products to offer to corporate clients in supporting workplace mental health awareness, identifying potential new partnership opportunities for future bidding and developing and writing bids for current tendering.

London, United Kingdom

I was awarded a contract for a Department for Work and Pensions/ Department of Health, joint funded pilot programme. This was to lead the successful implementation of integrating Employment Advisors within IAPT (mental health) services in Tower Hamlets. The role included: • Leading the project and internal plan, setting up weekly meetings to ensure all multi-disciplinary teams, were managed to deliver within timescales• Designing an employment model which would fully integrate with the current IAPT support, maximise complementary services along with setting job targets which would support the sustainment of wellbeing outcomes, delivered within IAPT• Recruiting a team of high caliber employment advisors, creating and executing a training plan for both employment advisors and therapists in jointly supporting effective outcomes• Creating the stakeholder engagement plan to be executed by the Team Leader to fully maximise external, complimentary support for the patients. This included initial engagement and agreement of joint working, with a number of key funding streams including Access to Work for Mental Health, Fit for Work, Tower Hamlets Workplace and Transport for London for access to job opportunities• Coached the Head of Psychological Therapies on managing an employment team to deliver the programme and desired outcomes.

London, United Kingdom

Bid Director and solution design for various bidding opportunities. Successfully secured a bid win for IAPT services in the East Anglia Prison service.• Created and led on several tenders to ensure that the process was fully supported internally and delivered on time• Led on a number of workshops with both internal stakeholders and partner organisations, including service design and storyboarding, to gather the experience and knowledge in creating an effective programme which would be operationally efficient, localised and maximise the likelihood of winning • Engaged and agreed working protocols with key stakeholders and negotiated terms with partners which would support both the bid win and ultimately, delivery of the contract.

London, United Kingdom

Consultant on the DWP Work & Health Programme. Successfully secured the North West (£85m Total Contract Value) and South London (£14m TCV). • Supported Reed on engaging with key, specialist partners to develop the health offer• Delivered the partnership strategy and negotiated on contracts with the London intervention partners• Created and executed the stakeholder engagement plan which included agreeing working protocols with over 200 organisations, including CCG’s, mental health support, colleges, musculoskeletal groups and other public health and charitable organisations to support the delivery• Created and led on a number of Partner Workshops across England, to engage partners and maximise the experience, skill and local knowledge in support of the tender submission• Presented to DWP including question and answer sessions, as part of the dialogue process.

London, United Kingdom

Developed Working Links’ business growth aspirations. This included solution design, stakeholder engagement and partnership development on multiple ESF bidding opportunities. Bid Directed the DWP Umbrella Agreement, succeeding in three Lots, along with Scotland. Also consulted on strategy, development and engagement into new markets within public health services.• Led on a number of workshops including solution design, storyboarding and partner engagement to ensure that WL was able to maximise the expertise and local knowledge both internally and externally within solution design and bid• Designed, agreed partnerships and wrote 2 ESF bids. Agreed sub-contracting arrangements, stakeholder engagement and reviewed 3 other bids. Successful in 3 winning tenders. • Created a stakeholder and partnership strategy and coached the partnership team in delivering it effectively across the country • Created a bid plan for each bid for execution across the multi-disciplinary teams including operations, finance, marketing, communications, compliance, security, and the partnership team. This involved regular updates to the senior executive and project management of the bid to ensure that key deliverables were on time and senior internal support throughout the process.

London

Responsible for the growth and strategic development within Welfare, Youth, Education, Justice, Advice, Legal and Health. Involves identifying market opportunities, leading on tenders, partnership development, developing and managing stakeholder relationships. • Currently leading the Regional Development Team, nationally. Managing a team of Regional Development Managers throughout the UK. Sucessfully delivering £2m of growth throughout the UK annually. • Led the concept and stakeholder development of over £133m worth of winning tenders, in welfare, justice and education. • Led the team to negotiate commercial agreements in the last 4 years with over 200 organisations, valued at £400m of the total contractual value. • Chair the Work Programme Strategic Group, in cooperation and support of the Mayor’s Office. Currently in consultation with Tesco’s, Cross rail, London Councils and the National Association of Railway Engineers on employment and regeneration programmes.• Currently leading on a pilot to join up mental health services with welfare programmes which involve Work Programme providers, councils and University of Central London.• Produced a number of papers on improving local services and maximising regeneration strategies for the Mayor’s office, Local Authorities, CBI, London Chambers and the NHS.• Represent Work Programme Primes on a number of Strategic groups including Local Authority Partnerships, Mental Health, Public Health and Substance Misuse Groups.• Have organised and hosted a number of foreign government visits including, Spain, China, France, Poland, Germany and Ireland. Currently advising Spanish authorities on commissioning strategy of £3.6bn of ESF funding for youth unemployment.• Created a youth employment model with Radian Housing in Southampton which has so far led to 160 young long term unemployed into sustained work and currently rolling out across this estate.

London

London, United Kingdom

Implemented the London FND contract worth £80m. Included recruiting key personal, TUPE negotiations and the project management of training and delivery of the first 5 months of targets.

Responsible for the development of the delivery model and partnership strategy, leading to the winning tenders for the DWP Flexible New Deal, JCP Support Contract and London Development Agency ESF Programme, worth approximately £238m of government funding.• Designed 2 comprehensive Flexible New Deal tenders which incorporated moving key hardest to help groups into sustainable employment. Successfully negotiated 60 partnerships and developed relationships with all key stakeholders.• Management of an Employer Manager to deliver 300 local employers for the tenders

London / Se

Role involved the overall responsibility for £5 million of annual turnover.Business deals predominately with the delivery of welfare to work contracts for Job CentrePlus, Learning Skills Council and European Social Fund. Responsible for sourcing new areas of income, managing delivery partners, continuing strong relationships with the customer, P&L and personnel of A4e offices. • Awards within region have included the best performing office in the south for outcomes and profit and 2 members of staff winning the top national recruiter award.• Became the first prime contract in A4e to achieve a low risk rating by Job Centre Plus.• Developed 4 managers to regional management roles within the South Division.• Created a financial budgeting model which gave clarity on the “how” to deliver the annual projections. Also created weekly and monthly finance reporting to monitor and control annual projections. Those have since been rolled out nationally.• Helped support the set up and development of the France contract in Jan 07.

June 2002 - Sept 2003 RestaurantsWorked contractually for a themed restaurant chain. The role focused upon creatinga robust business model ready for national roll out. Reporting to the Owner and Non Executive Director with direct responsibility for operations and marketing / PR. Developed 3 point plan which resulted in a 30% increase in custom. This involved :• Creating a new menu, incorporating a competitive pricing strategy, developing a new service strategy to focus on increasing loyalty. Implementing a training plan to deliver the above.• Planned annual marketing and PR plan, including launch to support the new offer.

Formally part of Whitbread PLC. The role covered 5 branded concepts and 186 pubs including Hogshead, CASA, RSVP and Dome. Reporting to the MD. Direct responsibility for food development and leading a project team to deliver the strategy to a number of trial sites for roll out. Liaising with design agencies to evolve the promotional activity and deliver top line sales. Working with buying team to create merchandising template for the brands to deliver high margin sales and develop buying power with suppliers.

This business had an annual turnover of £25M. The objective of the role was to improve this rapidly declining brand and launch 5 successful acquisitions with the view to acquire and develop 25 sites per annum. The role had 2 area managers and 2 business development managers reporting directly and marketing and training reporting indirectly.

Eldridge Pope was a licensed retailing business, with 146 publichouses within its estate. Reporting to the Operations Director with directresponsibility for food development, marketing, training and design.

Reported to the Operations Director with direct responsibility for five areaManagers and 70 public houses, generating annual turnover of £29M and profitof £7.2 M.

Bsc Hons, Marketing, 2:1

Bsc Marketing, Scholarship To Study For A Year

Marketing