Louise Chen is a Director, Customer Experience at veritree. She possess expertise in new business development, business development, brand development, b2b, lead generation and 45 more skills. She is proficient in Cantonese and Mandarin. Colleagues describe her as "I had the privilege of working with Louise at veritree and I can confidently say that she is an exceptional professional who consistently surpasses expectations. As the first person I hired when I joined veritree, Louise quickly proved herself to be an invaluable asset to our team. Louise was hired to lead and grow our new Success Team as our customer base was rapidly expanding and needed ongoing engagement and support. Her poised and professional demeanor, coupled with her inquisitive mindset, made her a standout leader. She consistently asked insightful questions and demonstrated a deep understanding of our product and services. Louise was organized and consistently planned projects effectively, always delivering ahead of deadlines. I will add, Louise influenced many of our team members to be better organized and held them accountable through constructive dialogue. One of Louise's greatest strengths was her ability to build fantastic relationships with both internal and external stakeholders. Her peers held her in high regard and had immense respect for her. Louise's strong sales and marketing experience allowed her to engage in meaningful customer conversations structured around growth and expansion, in addition to working effectively cross-functionally with our sales and marketing teams. Louise would be an asset to any organization looking for a talented sales or success leader. Her dedication, expertise, and interpersonal skills make her an outstanding professional who consistently achieved exceptional results. I would not hesitate to hire or work alongside Louise again in the future." and "Louise and I worked together at StoryTap where she was my direct manager in Customer Success. I really appreciate how she comes with a lot of product knowledge and she’s very in tune with those who report to her. She was amazing with coaching me through difficult use cases and instead of giving me answers, she guided me to come up with effective strategies with customers. I admire her awareness and how she can pick up when processes/strategies/etc needs to be improved. I would LOVE to work with Louise if I’m given the opportunity again in the future. I believe she can create strong and effective teams."