Louis Mcdonald

Louis Mcdonald Email and Phone Number

Engineer/Technician | Trainer @ Reiser
canton, massachusetts, united states
Louis Mcdonald's Location
Whitman, Massachusetts, United States, United States
Louis Mcdonald's Contact Details

Louis Mcdonald work email

Louis Mcdonald personal email

n/a
About Louis Mcdonald

Detail-oriented and analytical professional with excellent problem solving, strong critical & analytical thinking, technical, and leadership skills. Adept at overseeing the day-to-day operations and activities of the technical services department and leading a team of technical service engineers, specialists, and other staff. Highly skilled in working closely with appropriate teams to monitor analytical/stability data, track product performance data, and anticipate issues required for remediation and/or optimization. Demonstrated expertise in collaborating with technical staff to create strategic plans and deliver exceptional services. Remarkable acumen to oversee multiple tasks, prioritize, perform within a fast-paced environment, work effectively under pressure, and meet tight deadlines.Areas of Expertise:Repairs & Maintenance, Configuration & Testing, Strategic Planning & Execution, Operational Excellence, Project Management, Database System Management, Customer Service / Troubleshooting, Relationship ManagementIndustry Experience:Engineering, Customer Service, Research & CommunicationFeel free to reach out to me directly on LinkedIn or at Louis.McDonald6@gmail.com.Have a great day!

Louis Mcdonald's Current Company Details
Reiser

Reiser

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Engineer/Technician | Trainer
canton, massachusetts, united states
Website:
reiser.com
Employees:
341
Louis Mcdonald Work Experience Details
  • Reiser
    Service Training Manager
    Reiser Aug 2024 - Present
    Canton, Massachusetts, United States
    Oversee and facilitate training for Reiser Service Team
  • Reiser
    Demonstration Technician
    Reiser Feb 2022 - Aug 2024
    Canton, Massachusetts, United States
    ● Oversee and monitor customer requested testing of Reiser supported equipment with inspirational management.● Execute daily business tasks, including equipment management, operations, troubleshooting, and customer first driven support.● Render in field assistance as requested by customers after successful initial test, delivering excellence in business outcomes.● Serve as Instructor of Vemag Robot 500 class for Reiser technicians and customers.
  • Reiser
    Service Manager
    Reiser Nov 2017 - Mar 2022
    Canton, Massachusetts
    ● Administered a highly-skilled team of technicians responsible for installing and servicing Reiser supported capital equipment within the region comprising 10 states across the East Coast of the United States.● Carried out various duties, such as overseeing installations of Reiser sold equipment, scheduling service work, and working with routine maintenance technicians to maintain Reiser sold equipment.● Improved multiple customer lines for maximum throughput and monitored multiple installations of large capital equipment.● Conducted day-to-day troubleshooting of Reiser supported equipment with Reiser technicians and customers efficiently. ● Contributed proactively to the development of newly formed CRM database systems within Reiser.● Perform high level equipment troubleshooting over the phones with customers and technicians. ● Received a call from a customer, troubleshoot the machine to identify the issue, shipped the part needed for the repair overnight, and dispatched the tech to replace the part.
  • Reiser
    Field Service Technician
    Reiser Feb 2016 - Nov 2017
    Canton, Massachusetts
    ● Executed several operational responsibilities, such as installation, repairs, and servicing of Reiser sold equipment. ● Undertook numerous tasks, including taking machine from crate to food production floor, troubleshooting machine/product line issues & machine specific requests, and administering the training at various levels.● Managed all on site installation, repair, maintenance and test tasks, operated electric vehicles in a safely manner, and utilized field automation systems proficiently.
  • Otto Candies
    Assistant Engineer
    Otto Candies Aug 2012 - Jan 2016
    ● Supervised maintaining watch on all onboard equipment that included diesel-electric main engines, z-drives, bow thruster, centrifuges. ● Spearheaded the transfer to and from boat of dry bulk and liquid bulk products with perfection and efficacy.● Headed large fueling operations and troubleshoot all equipment, regular maintenance on equipment, and repairs as necessary.
  • Cvs Caremark Corporation
    Floor Clerk
    Cvs Caremark Corporation Mar 2006 - Jun 2011
    Whitman Ma, Bourne Ma
  • The Interlake Steamship Company
    Cadet Engineer
    The Interlake Steamship Company Jan 2011 - Feb 2011
    Great Lakes
    Cadet Engineer on an 840 foot cargo ship operating on the Great Lakes. Daily duties including preventive maintenance on auxiliary heating boilers, Rolls Royce diesel propulsion engines, Oily Waste Separator, and other shipboard equipment. Involved in the major overhaul of two Rolls Royce main engines.

Louis Mcdonald Skills

Marine Engineering Motors Microsoft Office Microsoft Excel Diesel Marine Operations Electricians Hydraulics Pumps Piping Power Generation Microsoft Word English Powerpoint

Louis Mcdonald Education Details

  • Massachusetts Maritime Academy
    Massachusetts Maritime Academy
    Marine Engineering
  • Whitman-Hanson Regional High School
    Whitman-Hanson Regional High School
    High School Diploma

Frequently Asked Questions about Louis Mcdonald

What company does Louis Mcdonald work for?

Louis Mcdonald works for Reiser

What is Louis Mcdonald's role at the current company?

Louis Mcdonald's current role is Engineer/Technician | Trainer.

What is Louis Mcdonald's email address?

Louis Mcdonald's email address is lo****@****ies.com

What schools did Louis Mcdonald attend?

Louis Mcdonald attended Massachusetts Maritime Academy, Whitman-Hanson Regional High School.

What are some of Louis Mcdonald's interests?

Louis Mcdonald has interest in Education, Environment, Economic Empowerment.

What skills is Louis Mcdonald known for?

Louis Mcdonald has skills like Marine Engineering, Motors, Microsoft Office, Microsoft Excel, Diesel, Marine Operations, Electricians, Hydraulics, Pumps, Piping, Power Generation, Microsoft Word.

Who are Louis Mcdonald's colleagues?

Louis Mcdonald's colleagues are Rory Astell, Lucas Maguire, Eric Sanchez, Ümit Caglayan, Paul Cardoza, Michael Reilly, Adelino F..

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