In charge of Energy Sales, Financing Services, Automative Leasing, Giftcard Sales Development in our omnichannel retail.

Mission: To manage a 4.500m2 autonomous Consumer Electronics RetailOutlet, with a team of close to 70 people. With full P&L responsability, HR and local buying and marketing activities.Turnover of over 500 million € during these 14 years.Check out on www.mediamarkt.be

TECHMAR Europe s.a., based in Brussels, activities Europe-wide. B2B Customer Acquisition & Lead Generation Outsourced Services for the High Tech SectorEMEA Business Development, Professional Services DivisionMission: Hunt for new B2B projects and customers. Contacts taken at CxO and VP level, mainly at big multi-nationals in the ICT sector throughout Europe. Consultative selling approach. The biggest challenge often was to convince my contacts to reconsider their current sales model, and thus take a strategic decision about it at company level.•Business Process Consultancy.Mission: Develop future consultancy services on top of existing offering.Result: Channel Development Workshop (Channel Recruitment & Management, How to develop an Indirect Sales models), Balanced Score Card, Business Planning, Best Practices Implementation in ASP model.

•Manager, eBusiness DevelopmentMission: Develop services leveraging on the basic free ISP offering.Result: In charge of development and launch of the "Freedelity" program and the e-commerce offering. Requirement definition of smaller services as the HomePageBuilder.

•as of Jan. 1999 Director, Business DevelopmentMission: In charge of operational part of the launch of Well.com Results: Execution of concept development and implementation of the shops. Hiring of employees. Day to day management of shops.Opening of 2 retail shops: Anderlecht (1.000m2), Brussels (600m2)Supervising and designing the e-commerce offering: 09/1999 e-shop on-line.•June 1998 - Oct. 1998 Expansion ManagerPreparation of the WELL.COM project, an office supplies retail chain that would sell "everything digital to everything paper". Store concept planning and follow-up of transformations before opening the first superstore.

• Functions: Store Manager - Product Manager Apple - Retail Sales Manager - Expansion & Maintenance Manager / H.R.Mission: Develop the Exell Retail Chain Results: On time, on budget opening of all shops. Continuous improvement of the retail concept.Conception of procedures (order taking – DOA & return policies – customer care and services – shop management service levels)