Operating System: Windows (7 10 & 11) / Windows Server (2012 & 2019) / Linux (Debian 11 CentOS 8 & RHEL 8) HyperVisor: VMware (ESXi) Cloud: AWS / Azure Software: System Center Configuration Manager (SCCM) / Ansible Scripting: Bash / Powershell / Python Database: SQL / MYSQL Web Development: PHP Other: Netbox / Grafana / Icinga / Wendia / Kanban Engineer, administrate, and automate solutions throughout the infrastructure stack including SCCM and Ansible. Maintain software updates and patching. Managing software deployments for 10k medical/office workstations and 2k servers for over 200 imaging center/hospital locations in a wide variety of environments. Packaging all legacy and new software catalog for deployment thru Software Center. Automation of tasks and reporting for SCCM thru Powershell. Project management of large software and OS deployments including coordination with relevant business VIPs and IT Support Staff. Collaborate with the IT Security Team to gather data, discuss, analyze, standardize, and implement policies and automation to mitigate exploits and harden endpoints and infrastructure.

Operating System: Windows (7 & 10) / Windows Server (2012 & 2019) HyperVisor: VMware (ESXi & vSphere) / Quest vWorkspace / Hyper-V Software: Intune / System Center Configuration Manager (SCCM) / Service Now / Citrix MyWorkspace Scripting: Bash / Powershell / Python Administrate Virtual Desktop Infrastructure (VDI) for internal software/web/automation developers located domestically and internationally. Provide VMware vSphere/Quest vWorkspace/Hyper-V administration/technical support of VDI and VMs. Analyze/design/implement VDI for acquired companies/job roles/projects. Install servers and networking hardware in datacenter environments. Provide remote support for over +20 diverse locations in the USA, UK, Canada, India, Brazil, Japan, and China. Migrate physical servers, VMs, VDIs to vSphere / AWS / Azure for acquisitions, development, and life cycle management. Coordinate resolutions across technology services departmental groups where multiple end-user associates have been impacted. Recognize opportunities for system or procedure improvements, generated recommendations, and manage execution of projects.

Operating System: Windows 7 / Windows Server 2012. HyperVisor: VMware ESXi Software: System Center Configuration Manager (SCCM) / Point Of Sale (POS) / Security Camera (NVR) Hardware: NAS (Networked Attached Storage) / Network Appliances / Point of Sale Peripherals (Card Terminals & Printers) Service Desk/Help Desk/Tier 2 Support Technical support primarily for software/hardware installations, troubleshooting, and repair. Technical service was dispersed in-person, by phone, and email. remote connection software utilized. Ticket tracking system for quickly solving problems and tracking trends.

Operating System: Windows XP Software: MS Office 2003 & 2007 / Adobe Photoshop Premiere Audition & Dreamweaver Other: HTML / CSS / JavaScript / PHP Provided Students within a computer lab environment structured and unstructured lessons using the Japanese language. Teaching Windows, MS Office, Web Development, Multi-Media (Photo, Video, and Audio Editing).