At Chaffey Federal Credit Union, my commitment to outstanding member service and financial education is at the heart of everything I do. As a Virtual Branch Representative and Certified Credit Union Financial Counselor, I apply my expertise in customer satisfaction, sales strategies, and marketing to actively support our members' financial journeys. Our team is dedicated to building trust and delivering personalized financial guidance that genuinely empowers each member.Since joining Chaffey Federal, I’ve focused on fostering strong, lasting relationships and advancing financial literacy. My diverse experience, including work in the healthcare sector at Pacific Eye Institute, provides me with a unique perspective, fueling innovative and personalized member engagement. This blend of expertise has been invaluable in achieving high levels of member satisfaction and driving impactful financial education initiatives across varied service settings.