Louis Tsang Email and Phone Number
Louis Tsang personal email
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Expatriate from Sydney Australia. Relocated to Hong Kong since 2014. Currently working in the Education sector, with experience in operations management for one of Hong Kong's largest English learning institutions & Higher Education for a U.K. based University.Prior knowledge in Business Development / Property Management with over 7 years of experience in all aspects of property management, including business development (new and existing), marketing campaigns, return on investments, and legal requirements. I have worked at both boutique agencies and franchised offices with proven track records throughout my career.In my position as a property manager I was entrusted with the management of all client investments. The key for me in this position was my straight forward approach to clients on expectations and requirements which would lead to stress free property ownership.Both clients and previous colleagues know me as highly creative and easily approachable, and know that continued business is the key to success.
Hong Kong Baptist University
View- Website:
- hkbu.edu.hk
- Employees:
- 3033
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Global Engagement ManagerHong Kong Baptist UniversityHong Kong -
Deputy General ManagerLittle Habs Sep 2021 - PresentHong Kong, Hong Kong SarBluetop Group is a wholly-owned subsidiary of the Chiaphua Group of Companies, and is the holding company of Learning Habitat Kindergartens, Little Habs, Learning Habitat Families, and Qurio Education Company. Our primary businesses are in investment holding and education services.Little Habs was formed by our dedication to child development and early childhood education. Together with our committed and caring teaching team, and our highly experienced curriculum development team, our core values have enabled us to provide a child-centred learning environment that offers children ample opportunities to be immersed into the delightful world of sensory play.- Develop strategic plans to achieve Company goals and ambitions- Create and oversee Business unit budgeting, and accountable for P&L- Manage business operations of 2 centres including but not limited to staff allocation, class scheduling, marketing campaigns, curriculum development, communications with external and internal parties- Building brand awareness; plan and implementing marketing campaigns. Oversee digital strategies, social media and content marketing and creation- Implement business plans, strategies, projects and tasks assigned by management- Ensure Company Vision, values, and policies are well communicated with staff- Talent acquisition, identifying, develop and placing the right talent for the right role to drive overall business performance- Accountable for manpower planning, talent development, and performance management- Lead, manage, motivate and inspire all teaching, curriculum, and support staff to excel in their role- Compensation and benefit management - management on staff costing, including salary, payroll, benefit entitlement and expenses- Identify training needs and implement training plan for business achievements and projects- Oversee development of physical, and online curriculum for early childhood - Total 39 staff -
Center ManagerLittle Habs Jun 2020 - Aug 2021Hong Kong, Hong Kong SarThe Centre Manager is responsible for maintaining total operations of their assigned centre. Perform outstanding customer services and maximize profits by controlling expenses. Uphold the values and ethos of the centre, ensuring children enjoy and learn in a safe environment.- To assist the Deputy General Manager in handling the daily operations of the centre- Establish a good rapport with parents and children- Lead and mentor a professional and collaborative teaching team- Coordinate and monitor day to day logistic activities and centre operations including manpower arrangement, class scheduling, reporting, customer services, inventory (learning materials) etc- Maintain and set an example of excellent internal and external customer services- Resolve parents issues, solutions in line with Company values-Sensitive towards children's needs and able to a strong relationship with parents- Work closely with teaching staff to maximize enrolment by managing class schedules and teaching quality- Promote courses to potential customers to achieve enrolment- Work closely with the Marketing team, and participate in marketing activities- To inspire, motivate, counsel and where necessary, to discipline subordinates as appropriate- Provide clear constructive feedback on a regular basis to subordinates concerning their job performance- Initiate strong internal relations to encourage a healthy business development- Provide in-class teaching when necessary -
Business Development ManagerUniversity Of Sunderland In Hong Kong Oct 2019 - Jun 2020Central, Hong Kong Sar, China -
Admissions AdvisorUniversity Of Sunderland In Hong Kong Jul 2017 - Oct 2019Hong Kong- Promote the University of Sunderland programmes by providing professional consultation to perspective students- Advise and assist prospective students with study and career paths- Contribute in expanding the prospective student base as well as recruitment channels- Promote the University of Sunderland through marketing activities, education exhibitions, and holding seminars- Establish and maintain mutual trust relationship between students, parents, agents, and other institutions- Maintain sales activities ensuring sufficient enrollment numbers -
Operations ManagerWall Street English Oct 2015 - Jul 2017Hong Kong- Leading the Service team by acting as a coach, mentor and role model- Creating an environment where students and alumni are inspired and motivated to engage with English in-center, online and in real-life- Managing day-to-day service and guaranteeing smooth operations, ensuring delivery of a premium educational experience to Students- Ensuring that Standard Operating Procedure is followed at all times to ensure global brand consistency- Partnering with the Centre Director to create a strong link between the Service team and Sales team- Working with Human Resources to manage recruitment activities and ensure people development strategies to support continuous development, retention and premium results are in place- Working with the Corporate ales Team and ensuring Corporate Students have the same learning experience whether in-center or offsite in company locations by managing these courses- Tracking, analyzing and report Center Service performance and providing solutions for improvement areas, ensuring that student satisfaction and learning levels exceed expected benchmarks- Driving engagement of staff, students and alumni in complementary informal learning communities using digital tools, social media and in-center promotion and by managing monthly Social Club Calendar-Implement new products and systems when required and maintaining the Center's image and IT assets- Managing the upkeep of their centers and ensuring that they are kept in top form- Delivering advising sessions and doing level checks- Regularly observing, giving feedback to and evaluating both new and regular staff- Ensuring a consistently premium online and offline Service and learning experience- Meeting challenging targets regarding Student Success and internal sales- Ensuring Staff and Students trust the Wall Street English method to guarantee learning- Leading, motivating and developing a team of people from diverse backgrounds and skills levels -
Centre ManagerBambini Republic Apr 2015 - Oct 2015Tsuen Wan• Overseeing daily running of Tsuen Wan branch of Bambini Republic• Handling of all existing and new clients• Management of all teaching and administration staff members• Complete office income / expenditure reports, and staff rosters and attendance.• Handle all enquiries and complaints, plus group bookings. • Ensure centre is well presented, up to company and health standards
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Property ManagerP & G Mode Realty Jan 2009 - Dec 2014Haymarket, Sydney New South Wales- Portfolio management of office rent roll- Develop and execute marketing plans for clients- Seek and screen potential tenants - Present housing according to Landlord / tenant requirements- Handle leases, complaints, emergencies, move-outs and inspections- Organising of property maintenance- Building relationships with building management and maintenance groups.
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Property OfficerBelle Property Australasia Jan 2008 - Dec 2008Walsh Bay, Sydney New South Wales- Handling of phone enquiries- Processing of rental payments-Trust account bookkeeping- Assisting Property Manager during all open for inspections- Organising of property maintenance -
Sales AssistantDavid Jones Dec 2006 - Jan 2008Bondi Junction, Sydney New South Wales- Providing product knowledge to customers- Handling point of sales transactions- Ensure products are properly displayed- Processing after sales warranty issues- Stock ordering and control
Louis Tsang Skills
Louis Tsang Education Details
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Business And Management -
Marketing -
De La Salle CollegeHsc
Frequently Asked Questions about Louis Tsang
What company does Louis Tsang work for?
Louis Tsang works for Hong Kong Baptist University
What is Louis Tsang's role at the current company?
Louis Tsang's current role is Global Engagement Manager.
What is Louis Tsang's email address?
Louis Tsang's email address is yo****@****ail.com
What schools did Louis Tsang attend?
Louis Tsang attended University Of Sunderland, University Of Western Sydney, Tafe, De La Salle College.
What are some of Louis Tsang's interests?
Louis Tsang has interest in Food Experimenting, Children, Cooking, Bike Riding, Social Networking, Outdoor Adventures, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Modern History Enthusiast.
What skills is Louis Tsang known for?
Louis Tsang has skills like Asset Management, Business Strategy, Contract Negotiation, Corporate Real Estate, Investment Properties, Investors, Negotiation, Networking, Marketing, Landlords, Leases, Operations Management.
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Louis Tsang
Head Of Dealing & Advisory, Captial Markets Products And Solutions, Wealth SolutionsHong Kong Sar1sc.com -
Louis Tsang
Hong Kong Sar
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