Louis Tsang Email & Phone Number

Hong Kong

Hong Kong, Hong Kong Sar

Bluetop Group is a wholly-owned subsidiary of the Chiaphua Group of Companies, and is the holding company of Learning Habitat Kindergartens, Little Habs, Learning Habitat Families, and Qurio Education Company. Our primary businesses are in investment holding and education services.Little Habs was formed by our dedication to child development and early childhood education. Together with our committed and caring teaching team, and our highly experienced curriculum development team, our core values have enabled us to provide a child-centred learning environment that offers children ample opportunities to be immersed into the delightful world of sensory play.- Develop strategic plans to achieve Company goals and ambitions- Create and oversee Business unit budgeting, and accountable for P&L- Manage business operations of 2 centres including but not limited to staff allocation, class scheduling, marketing campaigns, curriculum development, communications with external and internal parties- Building brand awareness; plan and implementing marketing campaigns. Oversee digital strategies, social media and content marketing and creation- Implement business plans, strategies, projects and tasks assigned by management- Ensure Company Vision, values, and policies are well communicated with staff- Talent acquisition, identifying, develop and placing the right talent for the right role to drive overall business performance- Accountable for manpower planning, talent development, and performance management- Lead, manage, motivate and inspire all teaching, curriculum, and support staff to excel in their role- Compensation and benefit management - management on staff costing, including salary, payroll, benefit entitlement and expenses- Identify training needs and implement training plan for business achievements and projects- Oversee development of physical, and online curriculum for early childhood - Total 39 staff

Hong Kong, Hong Kong Sar

The Centre Manager is responsible for maintaining total operations of their assigned centre. Perform outstanding customer services and maximize profits by controlling expenses. Uphold the values and ethos of the centre, ensuring children enjoy and learn in a safe environment.- To assist the Deputy General Manager in handling the daily operations of the centre- Establish a good rapport with parents and children- Lead and mentor a professional and collaborative teaching team- Coordinate and monitor day to day logistic activities and centre operations including manpower arrangement, class scheduling, reporting, customer services, inventory (learning materials) etc- Maintain and set an example of excellent internal and external customer services- Resolve parents issues, solutions in line with Company values-Sensitive towards children's needs and able to a strong relationship with parents- Work closely with teaching staff to maximize enrolment by managing class schedules and teaching quality- Promote courses to potential customers to achieve enrolment- Work closely with the Marketing team, and participate in marketing activities- To inspire, motivate, counsel and where necessary, to discipline subordinates as appropriate- Provide clear constructive feedback on a regular basis to subordinates concerning their job performance- Initiate strong internal relations to encourage a healthy business development- Provide in-class teaching when necessary

Central, Hong Kong Sar, China

Hong Kong

- Promote the University of Sunderland programmes by providing professional consultation to perspective students- Advise and assist prospective students with study and career paths- Contribute in expanding the prospective student base as well as recruitment channels- Promote the University of Sunderland through marketing activities, education exhibitions, and holding seminars- Establish and maintain mutual trust relationship between students, parents, agents, and other institutions- Maintain sales activities ensuring sufficient enrollment numbers

Hong Kong

- Leading the Service team by acting as a coach, mentor and role model- Creating an environment where students and alumni are inspired and motivated to engage with English in-center, online and in real-life- Managing day-to-day service and guaranteeing smooth operations, ensuring delivery of a premium educational experience to Students- Ensuring that Standard Operating Procedure is followed at all times to ensure global brand consistency- Partnering with the Centre Director to create a strong link between the Service team and Sales team- Working with Human Resources to manage recruitment activities and ensure people development strategies to support continuous development, retention and premium results are in place- Working with the Corporate ales Team and ensuring Corporate Students have the same learning experience whether in-center or offsite in company locations by managing these courses- Tracking, analyzing and report Center Service performance and providing solutions for improvement areas, ensuring that student satisfaction and learning levels exceed expected benchmarks- Driving engagement of staff, students and alumni in complementary informal learning communities using digital tools, social media and in-center promotion and by managing monthly Social Club Calendar-Implement new products and systems when required and maintaining the Center's image and IT assets- Managing the upkeep of their centers and ensuring that they are kept in top form- Delivering advising sessions and doing level checks- Regularly observing, giving feedback to and evaluating both new and regular staff- Ensuring a consistently premium online and offline Service and learning experience- Meeting challenging targets regarding Student Success and internal sales- Ensuring Staff and Students trust the Wall Street English method to guarantee learning- Leading, motivating and developing a team of people from diverse backgrounds and skills levels

Tsuen Wan

• Overseeing daily running of Tsuen Wan branch of Bambini Republic• Handling of all existing and new clients• Management of all teaching and administration staff members• Complete office income / expenditure reports, and staff rosters and attendance.• Handle all enquiries and complaints, plus group bookings. • Ensure centre is well presented, up to company and health standards

Haymarket, Sydney New South Wales

- Portfolio management of office rent roll- Develop and execute marketing plans for clients- Seek and screen potential tenants - Present housing according to Landlord / tenant requirements- Handle leases, complaints, emergencies, move-outs and inspections- Organising of property maintenance- Building relationships with building management and maintenance groups.

Walsh Bay, Sydney New South Wales

- Handling of phone enquiries- Processing of rental payments-Trust account bookkeeping- Assisting Property Manager during all open for inspections- Organising of property maintenance

Bondi Junction, Sydney New South Wales

- Providing product knowledge to customers- Handling point of sales transactions- Ensure products are properly displayed- Processing after sales warranty issues- Stock ordering and control

Bachelor Of Arts - Ba, Business And Management

Bachelor Of Business And Commerce, Marketing

Diploma Of Property, Real Estate

Hsc