👉Administrative Tasks (current)👉Drive the design and build of visualizations and analytics👉Utilizes data visualization tools to make clear and concise visual representations of data through Google Data Studio👉Meet the client's expectations of the visualization request provided in the reports👉Strong familiarity with Google Analytics, Google Search Console, Google Business Profile Management, Google Tag Manager👉Demonstrated ability to work independently and efficiently in providing solutions for clients.👉QA analysis to ensure compliance ( Automotive/ car dealership )👉SEO-related Tasks/ Administrative Tasks👉other Tools used: Click Up (Project Management)

👉Designed engaging social media graphics and managed client's social media presence across multiple platforms. (Quantify results if possible, e.g., Increased follower engagement by X%)👉Edited and produced podcast episodes using CapCut and WeVideo, ensuring smooth flow and high-quality audio.👉Scheduled and coordinated podcast interviews with guests, managing logistics and communication.👉Maintained and updated client's website, ensuring accurate and up-to-date content.👉Created and scheduled email marketing campaigns for client's group utilizing Kajabi.👉Handled various administrative tasks, including invoice processing in Xero and project management in Asana.👉Utilized Fireflies.ai for accurate call transcription and created documented processes for improved client workflow.👉Communicated effectively with clients and their clients, maintaining positive relationships.👉Strong Familiarity with the following Tools: WeVideo, DaVinci Resolve, Google Workspace, WordPress, learndash for courses, GoDaddy website, Basecamp, Canva, Adobe Creative Suite, Pixlr X, Keap Infusionsoft, Airtable, Asana

👉Drive the design and build of visualizations and analytics👉Utilizes data visualization tools to make clear and concise visual representations of data through Google Data Studio👉Meet the client's expectations of the visualization request provided in the reports👉Strong familiarity with Google Analytics, Google Search Console, Google Business Profile Management, Google Tag Manager👉Demonstrated ability to work independently and efficiently in providing solutions for clients.👉QA analysis to ensure compliance ( Automotive/ car dealership )👉SEO-related Tasks/ Administrative Tasks👉other Tools used: Click Up (Project Management)

👉Customer Issue Resolution:▪️ Collaborate with cross-functional teams to promptly address customer issues and complaints.▪️ Facilitate Cross-Functional Team (CFT) participation in root cause analysis using 5 Why and 8D problem-solving methodologies.▪️ Drive timely resolution of customer claims and non-conforming products.👉Failure Analysis:▪️ Conduct in-depth failure analysis on samples and products to determine the root causes of defects.▪️ Analyze physical and electrical failures from low-yield lots, qualifications, customer complaints, and reliability stress tests.▪️ Identify trends in defect patterns and collaborate with engineering teams to implement corrective actions.👉Quality Improvement:▪️ Initiate and lead customer claim reduction initiatives.▪️ Develop and implement effective countermeasures to prevent recurring issues.▪️ Analyze quality data to identify process improvement opportunities.▪️ Explore innovative approaches to problem-solving and quality enhancement.

Responsibilities:👉Quality Management System Administration:▪️ Oversee the implementation, maintenance, and continuous improvement of the quality management system.▪️ Develop and implement quality control procedures and documentation.▪️ Conduct internal audits to assess compliance with quality standards.▪️ Analyze quality data to identify trends and implement corrective actions.👉Product Photography Quality Assurance:▪️ Establish and maintain quality standards for product photography.▪️ Review and approve product images to ensure consistency and accuracy.▪️ Collaborate with the photography team to identify and resolve quality issues.▪️ Implement image quality control processes and metrics.👉Technical Photography Support:▪️ Provide technical expertise in photography to support product development and marketing efforts.▪️ Assist in the creation of technical documentation and specifications.▪️ Collaborate with engineers and designers to ensure product accuracy in visual representation.👉Process Improvement:▪️ Identify opportunities for process improvement within the quality management system and photography workflows.▪️ Implement changes to enhance efficiency and effectiveness.▪️ Train and mentor team members on quality control processes and procedures.

👉QMS Development and Maintenance:▪️ Develop, implement, and maintain the QMS by ISO 9001 standards and industry best practices.▪️ Create and manage QMS documentation, including policies, procedures, work instructions, and records.▪️ Ensure effective communication and training of QMS requirements to all employees.👉Internal and Supplier Auditing:▪️ Conduct internal audits to assess QMS compliance and identify improvement opportunities.▪️ Manage the supplier audit program, including qualification, evaluation, and monitoring of supplier performance.▪️ Develop and implement corrective and preventive actions based on audit findings.👉Management Review:▪️ Facilitate monthly operational and management reviews to evaluate QMS performance.▪️ Prepare and present management review reports to leadership.▪️ Drive continuous improvement initiatives based on review findings.👉Supplier Quality:▪️ Collaborate with procurement to ensure supplier quality performance.▪️ Manage supplier corrective action requests and supplier performance metrics.▪️ Support supplier development activities.👉Continuous Improvement:▪️ Identify opportunities for QMS improvement and implement effective solutions.▪️ Analyze quality data to identify trends and root causes of quality issues.▪️ Promote a culture of quality throughout the organization.