Lourdes Arcones De Retes Email & Phone Number

Madrid, Es

Madrid Area, Spain

Lourdes Arcones CREATE A NEW COMPANY: "ABACO relocation services"It provides comprehensive management of expatriate relocation to the new destination.Our support begins when the expatriate is still in the place of origin and does not end until both the expatriate and his family feel completely adapted to their new destination.ABACO is the trusted employee, we put ourselves in your shoes and the human resources department entrusted to our services giving solutions… Show more Lourdes Arcones CREATE A NEW COMPANY: "ABACO relocation services"It provides comprehensive management of expatriate relocation to the new destination.Our support begins when the expatriate is still in the place of origin and does not end until both the expatriate and his family feel completely adapted to their new destination.ABACO is the trusted employee, we put ourselves in your shoes and the human resources department entrusted to our services giving solutions before it becomes a problem.Abaco has a team of more than 15 YEARS of experience in the market of international mobility of employees that provides customized solutions for the transfer will not be a problem and the adaptation of workers to be successfulAfter working in small companies and international ones commitment to undertake her project incorporating the best of her experience so that HR departments can manage expatriation in the best way.We have specialists that offer comprehensive services Immigration to obtain the work permits and residence in the shortest possible time. Education consultants who advise existing plans and admission programs in public and private schools.Visit the new website: www.abacorelocation.com Show less

Pozuelo De Alarcón Area, Spain

I started working at Interdean in 2011 as Account Manager in Barcelona and soon came into Relocation Manager & Business Development Spain. I am base in Madrid and deal with all aspects in Relocation, including the suppliers that we work with in all cities in Spain from the very beginning, consequently developing all process and as part of the Santa Fe Group of Relocation Companies:•,Ensure consistently high quality services worldwide in all aspects envolved as Immigration, Relocation… Show more I started working at Interdean in 2011 as Account Manager in Barcelona and soon came into Relocation Manager & Business Development Spain. I am base in Madrid and deal with all aspects in Relocation, including the suppliers that we work with in all cities in Spain from the very beginning, consequently developing all process and as part of the Santa Fe Group of Relocation Companies:•,Ensure consistently high quality services worldwide in all aspects envolved as Immigration, Relocation, Moving and Expense Management with the policy of the company and their employees transfer as smooth as possible •Following the Academy training programme in our headquarters in London and making sure the standard achievement of the Perfect Relocation to provide a consistent and high standard of service for every relocation and assignment we handle between every location worldwide with all the procederes and everyone could handle through our Relo Assist System Programme.•Identifying service providers to support the relocation services and freelance on the ground highly skilled ready to provide local level support and consequently being involve in the whole process of Destination Services Provider.•Identifying potential customers and delivering presentations , coordinating meetings, agreeing services levels and prices in international environment. Show less

Barcelona Area, Spain

Relocation services for Expatriate Families in Spain and around the world through Interdean and Santa Fe as companies for the group and partners: • Working with the Department of Human Resources of multinational companies on the relocation and settlement of senior level expatriate employees in Spain and abroad through my colleges around the world, supporting the family and feed back in Spain for the whole process abroad into the Human Resource Department. • Working close with the… Show more Relocation services for Expatriate Families in Spain and around the world through Interdean and Santa Fe as companies for the group and partners: • Working with the Department of Human Resources of multinational companies on the relocation and settlement of senior level expatriate employees in Spain and abroad through my colleges around the world, supporting the family and feed back in Spain for the whole process abroad into the Human Resource Department. • Working close with the Commercial Team, I worked on several projects at the same time to ensure that the moving families were settled quickly and effectively into their new environment. All work undertaken was carefully handled to ensure confidentiality was maintained throughout.Business Development• Identifying service providers to support the relocation services, coordinating meetings, agreeing services levels and prices in international environment.• Identifying potential customers and delivering presentations. Show less

I have a very good knowledge of the whole process and a large experience in big projects as I manage and coordinate the arrival of 40 families in two months (company changed headquarter from London to Madrid) As well, I developed business identifying service providers and contractors, coordinating meetingsRelocation services for Expatriate Families• Working with the Department of Human Resources of many multinational companies on the relocation and settlement of senior level… Show more I have a very good knowledge of the whole process and a large experience in big projects as I manage and coordinate the arrival of 40 families in two months (company changed headquarter from London to Madrid) As well, I developed business identifying service providers and contractors, coordinating meetingsRelocation services for Expatriate Families• Working with the Department of Human Resources of many multinational companies on the relocation and settlement of senior level expatriate employees. This involved supporting the moving family through the process of finding houses, schools and arranging other services as required, for example legal, financial and medical services. • Working with a team of four, I worked on several projects at the same time to ensure that the moving families were settled quickly and effectively into their new environment. All work undertaken was carefully handled to ensure confidentiality was maintained throughout.Business Development• Identifying service providers to support the relocation services, coordinating meetings, agreeing services levels and prices.• Identifying potential customers and delivering presentations to publicize the company and the services offered• Develop and delivering marketing campaigns and events to attend to enhance the customer base. Show less

Opening the service agency specializing in international relocation. Responsible for the management of a team of three handling all the commercial and marketing duties to develop the business with clients.Relocation activities with expatriate families including house finding, legal, financial and educational services.

National Grid is one of the largest Electricity suppliers in the United Kingdom. It employs 10000 people and has a turnover of £1billion.Responsible for assisting project managers and engineers in tracking the progresses of projects and ensuring plans were followed and the projects remained on budget and on time.Project analysis to understand the effects of project deviations and predict the likely effects on time and resources from these changesData management and interpretation… Show more National Grid is one of the largest Electricity suppliers in the United Kingdom. It employs 10000 people and has a turnover of £1billion.Responsible for assisting project managers and engineers in tracking the progresses of projects and ensuring plans were followed and the projects remained on budget and on time.Project analysis to understand the effects of project deviations and predict the likely effects on time and resources from these changesData management and interpretation for projects including reporting. Show less

Analysing and preparing reports on Tender Submissions for the Project Team and Senior Management. These reports were used by the Engineers to support their work.Producing reports for engineers, managers and directors of project data.Working with databases to ensure that all files were easily accessed and searchable. Prior to working in Projects I acted in a support role to Application Design to restructure the large engineer records system. This involved designing a system… Show more Analysing and preparing reports on Tender Submissions for the Project Team and Senior Management. These reports were used by the Engineers to support their work.Producing reports for engineers, managers and directors of project data.Working with databases to ensure that all files were easily accessed and searchable. Prior to working in Projects I acted in a support role to Application Design to restructure the large engineer records system. This involved designing a system using Microsoft Access, which is now successfully operating. Show less

Point of contact for International Partner Organisations in USA and Europe.Organising and attending international conferences representing the company.Working with the sales and pre-sales department in the customer proposal.

Madrid, Community Of Madrid, Spain

Responsible for organising different events including seminars and exhibitions to promote all the software modules, co-ordinates with hardware vendors including IBM, DIGITAL, Hewlett Packard and leading consultants e.g. Andersen Consulting, Arthur Andersen, Deloitte & Touche and Ernst & Young.Working as part of a team within the marketing department and responsible for liasing with the sales personnel.

Madrid, Community Of Madrid, Spain

Creating and maintaining database of customer information.Designing brochures, direct marketing materials, exhibition panels and advertising campaigns.

Leading Hotels of the World, Madrid-Spain (Winter 1995)TraineeBooking Travel, Customer Services and looking for new clients through events, lunches and conventions.Club America, Madrid-Spain (Spring 1995)TraineeBooking Travel, Customer Services and working with the marketing activities dealing with promotion, mail shots and advertising.Wagon Trail Resort, Wisconsin-U.S.A. (Summer 1994)Receptionist Customer Services and room reservations.Registro… Show more Leading Hotels of the World, Madrid-Spain (Winter 1995)TraineeBooking Travel, Customer Services and looking for new clients through events, lunches and conventions.Club America, Madrid-Spain (Spring 1995)TraineeBooking Travel, Customer Services and working with the marketing activities dealing with promotion, mail shots and advertising.Wagon Trail Resort, Wisconsin-U.S.A. (Summer 1994)Receptionist Customer Services and room reservations.Registro (Var IBM), Madrid-Spain (Spring 1994)TraineeWorking with databases and direct marketing. Organising events, conferences and hosting.Nache Advertising & Services, Madrid-Spain (1990-1992)Account HandlingTelemarketing, booking advertising space in the newspaper, radios and ensuring that customer service requirements are met. Show less

Course, Web Design

Master, Graphic Design

Course, Commercial Management

Course, Sales Management

Ma & First Degree

A-Level’S – 4 (Before University-Equivalent)