As an HR Supervisor and Head of Department, where I manage all HR functions independently for a property with approximately 60 associates. My role includes implementing HR strategies, managing employee relations, and ensuring compliance with company policies and legal regulations.Key Responsibilities:Lead talent acquisition efforts from sourcing to onboarding, ensuring alignment with company goals.Address employee queries, concerns, and foster a positive work environment.Conduct comprehensive performance reviews and support career development initiatives.Administer payroll, compensation packages, and benefits programs efficiently.Develop and enforce HR policies aligned with company standards to promote organizational goals.Ensure strict compliance with local labor laws and regulatory requirements.

Assisting associates with internal and external transfer requests and procedures.Monitoring and assisting management with hiring processes and issues in screening resumes, conducting interviews, and selecting new hourly hires using selection tools and systems.Communicate to all applicants receiving a job offer the necessary documentation required to bring on the first day of employment.Creating and maintaining new hire and personnel files, assisting with their orientation, and entering them into PeopleSoft.Maintaining confidentiality and security of associates and property records.Generate Human Resources data reports as required or as requested.Serve as Human Resources subject matter expert and participate on project teams.

Played a pivotal role in transforming HR operations. My responsibilities included:• Implementing Efficient Trackers: Developed and implemented robust tracker systems to streamline recruitment processes and monitor employee data.• Creating an Organized Filing System: Established a meticulous filing system, ensuring the secure and efficient management of HR documents and records.• Enhancing Onboarding Experience: Orchestrated a seamless onboarding process, complete with signature-ready welcome packs and engaging presentations for new hires.• How to conduct Investigations: Led the way in investigating HR-related matters, prepared comprehensive reports, and offered strategic guidance on necessary actions.• Emphasizing Confidentiality: Promoted a culture of confidentiality within the HR office, stressing the importance of safeguarding sensitive employee information.This experience allowed me to contribute significantly to the success of our pre-opening endeavor, ensuring HR operations were structured, efficient, and compliant with best practices. I am proud to have played a part in creating a positive and secure HR environment."

Succeeded in achieving a 12K+ employees onboard in a limited time frame!Managed handling Data on HRIS, to issuing Visas, Residencies and other requirements related to HR activities.

Resolving all tickets assigned to warehouse you are handling in a timely manner.- Using your knowledge of company SOPs to communicate with recipient and properly update status of the shipment.- Keeping accurate records both on the DMS and Excel files.- Flagging any divergence from SOPs or recurring merchant problem and communicating it to the Operations Team or Account Managers.- Creating reports to track Operations Team follow up on your request.- Properly evaluating shipments’ urgency level and escalating it accordingly. - Responding to merchants you are handling on all platforms: email, WhatsApp..

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and wants.• Minimized late response by 90%.• Solved problems faster.

• Successfully managed day-to-day property operations to achieve optimum performance, profitability, and 100% guest satisfaction. • Assisted with the recruitment and selection process, scanned resumes for new applicants.

• Achieved 95% customer satisfaction score based on feedback forms.• Provided administrative and clerical support.• Managed phone calls and correspondence (e-mail, letters, packages, etc.).