Lou Riccio Email and Phone Number
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IP Networking Infrastructure and Security Support Professional• Broad Technical Experience Spanning 30 Years• IT Network Administration and Maintenance Experience• On-site Customer Installation and Support• System Integration and Testing Support• Held Multiple Supervisory Positions• Plan, Supervise, and Implement ProjectsSpecialties: Facilitating and Expediting, Customer Service, Team Dynamics, Process Improvement, Outsourcing
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Senior Network AdministratorCrst The Transportation Solution, Inc.Cedar Rapids, Ia, Us -
Senior Network AdministratorCrst The Transportation Solution, Inc. Jun 2016 - PresentCedar Rapids, Ia, UsAdminister LAN/WAN environments on CRST's corporate network.Aside from daily monitoring and break fix tasks, worked with team torefresh all switches and standardize IP schema across all corporationdatacenter and remote locations. Currently working to implementSD-WAN solution with third party MSP across all locations.Work with Palo Alto and Fortinet Fortigate firewalls, Cisco Cat9200 and WS2960CXswitches, 4300 series ISR routers, CradlePoint, Meraki Access points,PRTG monitoring, DNAC and Netbox (IPAM, network equipment, contactsdatabase). -
Co-OwnerArjis Communications Llc 2002 - PresentCedar Rapids, Ia, UsARJIS Communications provides technical solutions designed to meet the needs of your business. IT Networking and Telecommunications Consulting.Providing telecommunications and IT services to commercial and residential customers. -
Network EngineerIpsoft Jul 2016 - Dec 2019New York, Ny, UsAdminister LAN/WAN environments on CRST's corporate network.Worked to refresh legacy network and decommission older equipment andnetwork technologies.Configured and installed network equipment for the corporateheadquarters office just a few months after starting my position inthe company. -
Network Systems Administrator Iii / Network Support EngineerMckesson Aug 2003 - Jun 2016Irving, Texas, Us- Administer LAN/WAN environments on McKesson's corporate network. - Drive issues to resolution- Worked as team lead in the Network Control Center providing 24x7 corporate network monitoring and problem support. - Provide direct customer support for reported issues, - Perform device configuration, IP administration and assignment, DNS administration. - Create policies and rules on Juniper Netscreen, Cisco ASA, and Palo Alto Firewalls. Configure IPSEC-VPN, B2B implementations.- Team SME for Cisco and Motorola Wireless technologies.- Advanced knowledge with technologies: TCP/IP, DNS, EIGRP, OSPF, HSRP, VLAN, SNMP, QoS, Ethernet, spanning-tree, 802.11 standards and wireless technologies. - Communication Technologies Experience: RS-232, RS-530, T1, T3, ESF, D4, B8ZS, OC-3, OC-12, OC-48, OC-192, MPLS, - Troubleshoot issues related to F5 and Netscalar Load Balancers and Riverbed Stealhead WAN accelerators.- Performs monitoring and packet captures. Configure ANUE filters and Infinistream packet captures.- Utilize network monitoring and diagnostic tools such as Scrutinizer, SMARTS, Solarwinds Orion, SPLUNK, and Statseeker.- Train team members in various technologies and procedures as required.- Reviews teams Remedy queue, and works with team to resolve tickets to meet SLA requirements. - Work directly with vendors such as Cisco, HP, Motorola and AT&T. Create support cases with vendors. - Ensure updated service manuals and contact documentation for vendors. Escalate as required for critical issue resolution. -
Squad Leader / Automated Logistics Technician E-5United States Army Reserve May 2003 - Aug 2004Fort Liberty, Nc, UsAssistant NCOIC, Receiving Section 245th Maintenance Company Class IX warehouse. Deployed for Operation Iraqi Freedom as Squad Leader, 3rd Squad 2nd Platoon (Supply). Responsible for receiving parts and equipment in support of maintenance units from all branches of service deployed to theater of operations. Responsible for 6 soldiers in my squad. Operated 10k Forklift in support of convoy equipment transport. -
Lan/Wan Engineer IiiMci-Worldcom Feb 2000 - Feb 2003Basking Ridge, Nj, UsAdminister LAN/WAN environments on MCI/Worldcom's Intelligent Services Network (ISN). The network supplies multiple call product applications worldwide. Ensures connectivity between all Operator Network Centers (ONC) and Intelligent Services Network Application Platforms (ISNAP). -
System Network Engineering TechnicianSiemens Ag - Transportation Systems, Inc: Integrated Local Government Dec 1999 - Feb 2000Munich, DeAdminister Windows NT Server operations in an ISO 9001 certified engineering lab environment, configuring domain controllers, member servers, workstations, Cisco routers, modems, and multiplexers in support of TransitMaster project. Multiple domain model support, establishing trust relationships as needed, Configure RAS, DHCP, WINS, IIS and DNS servers. Maintain LAN user accounts and set group permission levels. Utilize Proxim Wireless LAN technologies. Responsible for PC support for entire business unit and lab. Maintain PC asset pool and update database for resource utilization. Assist project engineers in configuring networks at customer sites. Provide telephone support to customer and field service engineers. Perform hardware upgrades and RAID hardware installations. -
System Network Engineering TechnicianRockwell Collins - Cac Integrated Local Government Systems May 1996 - Dec 1999Cedar Rapids, Iowa, UsPerformed applications load testing on LAN's. MCSE: Experienced in Win NT 3.51 / 4.0, SQL Server, 6.5 /7.0.Coordinated and supervised subcontractor TransitMaster installations on 56 buses in Cedar Rapids. Provide on site support at various locations to include: San Antonio TX, Dayton OH, Tucson AZ, Ann Arbor MI, Stockton CA, and Fresno CA. Troubleshoot, isolate, and repair TransitMaster systems, mobile radios, terminals, radio base stations and dispatch computers, at all customer locations. Maintain configuration records of Cedar Rapids' installations, verifying part number / serial number, software versions, and location, in support of evolutionary testing and development. -
Field Service EngineerRockwell Collins - Cac Integrated Local Government Systems Apr 1995 - May 1996Cedar Rapids, Iowa, UsResponsible for coordinating the transition of 5500 mobile terminals from the INMARSAT to MSAT communications satellite environment. Troubleshoot, isolate and repair Pro-2000 systems (Semi-Tractor Trailer GPS Tracking systems) at customer sites. Train customers in Pro-2000 Mobile Communications system operation. Interact directly with drivers, mechanics, dispatchers, and managers to implement system operations. Render technical support for system components and operation. Developed Access database for tracking customer equipment configurations. -
F-16 Avionics Systems Tech / Maintenance Expeditor, E-6Us Air Force Mar 1982 - Oct 1994Randolph Afb, Tx, UsResponsible for directing the maintenance efforts of 28 individuals. Coordinated all swing shift specialist maintenance on fleet of 26 F-16 aircraft. Plans and schedules work production in high-tension environment. Directed maintenance during wartime simulation exercises, supporting continuous aircraft sortie generation while evaluating performance for compliance with operational policies. Directed nightly configuration changes on aircraft to meet requirements for the following day's flight schedule.Supervised and participated in an integrated avionics team, maintaining all avionics systems on F-16 fighter aircraft.
Lou Riccio Skills
Lou Riccio Education Details
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Community College Of The Air ForceAvionics Systems Technolgy -
Community College Of The Air ForceAvionics Systems Technology
Frequently Asked Questions about Lou Riccio
What company does Lou Riccio work for?
Lou Riccio works for Crst The Transportation Solution, Inc.
What is Lou Riccio's role at the current company?
Lou Riccio's current role is Senior Network Administrator.
What is Lou Riccio's email address?
Lou Riccio's email address is lo****@****one.net
What is Lou Riccio's direct phone number?
Lou Riccio's direct phone number is +140446*****
What schools did Lou Riccio attend?
Lou Riccio attended Community College Of The Air Force, Community College Of The Air Force.
What are some of Lou Riccio's interests?
Lou Riccio has interest in Exercise, Nascar, Donor, Reading, Sound Engineering, Sports, Golf, Fishing, Web Development And Hosting, Blogging.
What skills is Lou Riccio known for?
Lou Riccio has skills like Integration, Networking, Process Improvement, Leadership, Network Administration, Troubleshooting, Security, Cisco Technologies, Team Building, Entrepreneurship, Business Development, Telecommunications.
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