Lou Romano Email & Phone Number

Harahan, La, Us

Directing organizational business transformation across logistics, supply chain, technology, and purchasing scaling growth potential while advising 27 branches and overseeing 5 regional distribution centers with a team of 4, generating over 40% in revenue growth.Change Management:- Scaling purchasing strategy across vendors and quality management through analysis, renegotiation, and expectation setting, reducing vendor partners by over 60% allowing cost savings opportunities.Operational Leadership:- Restructuring logistics by reviewing and renegotiating existing partner agreements, securing preferred pricing, and developing an internal freight broker, increasing profitability by 30%. - Optimizing distribution performance across 5 regional distribution centers including revamping quality management, updating SOPs and training, and redefining department wide KPIs, increasing through put by over 20%. - Formalized supply chain operations from root cause analysis to leveraging expert consultants and building a team, implementing data-informed inventory planning from purchasing through sale, reducing annual expenses by 15%.Technology Optimization:- Driving technology optimization organization wide including software, hardware, networking, and data management consolidation and standardization through cross-functional leadership, enabling scalability, consistency, and reliability.

Harahan, La, Us

Change Management: - Developing a strategic and targeted product portfolio by reviewing consumer trends, analyzing revenue patterns, and identifying ideal product offerings, creating a curated and brand aligned customer experience. - Leading the operational implementation of the newly curated portfolio including launch planning, showroom redesigns, store training, marketing strategy, and KPI development, receiving consistent positive market feedback.Technology Optimization:- Building an automated and data driven inventory management infrastructure by defining business requirements, performing user testing, and collaborating with vendor partner, decreasing inventory processing by 75%. - Cultivating a data-driven business culture including vendor selection, contract negotiation, technology customization, and implementation planning through successful launch of Domo’s business intelligence platform.

Calhoun, Georgia, Us

Operational Leadership:- Developed company’s first centralized support department including creating SOPs, building a team of 38, and managing performance, supporting 44 stores and generating $890K inside sales revenue within first 8 months. - Spearheaded the company transition to touch-free, mobile ordering and delivery during the COVID-19 pandemic, ensuring compliance with federal and local regulations while maintaining financial performance.- Promoted international business growth by serving as the operational expert and providing on-site coaching across over 300 Russian based locations on behalf of the company president, contributing to 30% in YoY growth. - Optimized enterprise-wide sales across 300+ locations nationally by managing customer-focused technology systems, identifying operational and performance gaps, and driving continual improvements with successes including: + Integrating all systems with SalesForce to improve data integrity. + Implementing iPads across all stores increasing operational efficiency. + Leading organizational transition to electronic records and ordering becoming 95% paper-less. + Modernizing payment processing to an integrated credit card solution with mobile capabilities.Technology Optimization: - Built a Salesforce based customer-facing service portal from requirement definition through successful launch as the business owner with technology experts supporting 13K+ users and increasing existing business by 4% annually. - Spearheaded the development of a mobile compatible POS system by gaining leadership buy-in, leading cross-functional teams, and defining operational workflows creating dynamic performance data across all 300 locations. - Managing the implementation of Zunos, a micro-learning platform, including vendor identification, contract negotiation, project management, and program pilot creating a cloud-based internal content sharing platform.

Calhoun, Georgia, Us

- Managed the opening of 8 new locations during a company growth period including staffing, training, site build-out, and technology implementation growing from 24 to 32 locations nationally. - Scaled the stone center operations by standardizing inventory management, optimizing technology solutions, and updating existing SOPs supporting growth of 25% in one year.

Calhoun, Georgia, Us

- Provided technical expertise, operational coaching, and sales strategy techniques as the leadership contact for all 10 regional managers supporting over 280 enterprise owned locations. - Managed technology system development, improvements, and updates including serving as a business thought leader during the transition from JDEdwards to SAP.- Restructured inventory management across all stored increasing accuracy from 40% to over 90%.

Calhoun, Georgia, Us

- Performed operational due diligence for 6 acquisition targets ranging in revenue from $6M to over $35M analyzing inventory management, product quality, and existing technology systems in partnership with senior leadership.- Created operational framework for new stone/slab business unit including integrating technology solutions, driving change management, and establishing operating procedures successfully opening 20+ new locations nationally.

Calhoun, Georgia, Us

Calhoun, Georgia, Us

Managed strategic relationships with Home Depot and Loews ensuring new and existing product knowledge and leading store rebranding/reset initiatives contributing to $400M in annual revenue.

Calhoun, Georgia, Us

Led and managed operations across 46 company-owned locations yielding over $89M in annual sales.

Calhoun, Georgia, Us

Calhoun, Georgia, Us

Art And Theater Arts

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