Lou R. Rodriguez Email & Phone Number

• Configure home & business computers, networks, and entertainment systems. • Educate customers on modern technology and electronics.• Maintain customer service relationships on-site and over the phone.

• Build and configure internet based radio station • Manage web presence and advertising agendas• Advise company on potential investors & sponsorship opportunities• Investigate and pursue outside the box marketing and advertising solutions• Configure on-site audio recording setup and edit broadcasts

• Provided on-site support of client wireless networks and data terminals.• Configured and maintained client VPN and RADIUS authentications.• Maintained and configured client servers throughout the west coast• Educated clients on new hardware and optional security features.

• Promoted and managed successful major music events around the Atlanta area.• Worked alongside local and national public relations firms and advertisers.• Maintained relationships with corporate event sponsors and investors.• Managed a team of 7 active employees.

• Performed data entry, data management, and patched T-Mobile national billing database.• Led emergency database repairs for entire U.S. billing system.• Citrix, Remedy, and MySQL used regularly in billing database maintenance.• Supervised and trained new hires.

• Configured home networks and computer repairs.• Advised customers on new technologies and purchase decisions.• Educated customers of all ages on Windows and Mac OS X software suites.

• Manage field marketing team of 20 field agents• Submit daily reports of field data.• Manage field studies at various client oriented venues• Calculate field data for client product networking information• Lead marketing of client product brand awareness