Blossom D Lawson Email & Phone Number

London, Golders Green

°Responding to calls from the public, internal staff, and other agencies to provide clear advice on how to proceed with their inquiries°Actively listening to calls and responding in a professional, non-judgmental, and compassionate manner.°Understanding societal issues that can impact people, such as mental health, physical/learning disabilities, homelessness, domestic violence, and family dysfunction.°Networking with other agencies to share the most up-to-date… Show more °Responding to calls from the public, internal staff, and other agencies to provide clear advice on how to proceed with their inquiries°Actively listening to calls and responding in a professional, non-judgmental, and compassionate manner.°Understanding societal issues that can impact people, such as mental health, physical/learning disabilities, homelessness, domestic violence, and family dysfunction.°Networking with other agencies to share the most up-to-date information with the team and callers.°Inputting referrals into Dynamic software. Show less

Leatherhead, England, United Kingdom

•Acknowledge PALS enquiries promptly and courteously, offering assistance in person, over the phone, or via email. •Coordinate with relevant staff and PALS/Complaints officers to ensure timely responses to enquiries and complaints. •Engage with patients, visitors, and staff to gather feedback and concerns, emphasising partnership and collaboration. •Log both informal and formal complaints on DatixWeb for proper documentation and tracking. •Document compliments received on… Show more •Acknowledge PALS enquiries promptly and courteously, offering assistance in person, over the phone, or via email. •Coordinate with relevant staff and PALS/Complaints officers to ensure timely responses to enquiries and complaints. •Engage with patients, visitors, and staff to gather feedback and concerns, emphasising partnership and collaboration. •Log both informal and formal complaints on DatixWeb for proper documentation and tracking. •Document compliments received on DatixWeb to recognize positive feedback and encourage staff morale. •Print and dispatch complaint responses to service users to ensure transparency and accountability. •Regularly check the office mailroom for incoming correspondence, prioritising complaint-related documents. •Scan received complaints for digital storage and easy access. •Maintain accurate records of cases using Excel Spreadsheets and update or close them on DatixWeb upon resolution. Show less

Brixton Road

As a Senior Pharmacy Assistant, my primary responsibility is to ensure the efficient and smooth operation of the pharmacy. A core aspect of my role involves conducting Medication Use Reviews, which entails a pre-medical assessment of customers, leading to either medication dispensing, referral to a pharmacist, and/or GP referral. This is a crucial duty reflecting my commitment to providing a high standard of care.In addition to overseeing Sales and Operations across all four branches on… Show more As a Senior Pharmacy Assistant, my primary responsibility is to ensure the efficient and smooth operation of the pharmacy. A core aspect of my role involves conducting Medication Use Reviews, which entails a pre-medical assessment of customers, leading to either medication dispensing, referral to a pharmacist, and/or GP referral. This is a crucial duty reflecting my commitment to providing a high standard of care.In addition to overseeing Sales and Operations across all four branches on a daily basis, I manage stock control and delegate tasks to Junior Pharmacy Assistants. This multifaceted role allows me to contribute to the overall success of the pharmacy.Beyond dispensing and sales duties, I play a key role in staff development by providing training during onboarding, educating on new products, and promoting up-selling strategies. My daily tasks encompass a range of responsibilities, highlighting the diverse and impactful nature of my role.As a Senior Pharmacy Assistant, my daily tasks include: • Dispensing prescription medication and other medical products to patients under the direction of the pharmacist. • Performing administrative duties, including answering phones, receiving and inputting prescription orders, operating cash registers, and restocking inventory. • Offering advice on weight management. • Providing support on smoking cessation, helping customers to quit smoking. • Contributing to building a positive team spirit to meet daily sales targets. • Monitoring the prescription-filling process to ensure compliance with relevant regulations and pharmacy policies. Show less

Assisted Knights Property Solutions by providing support to ensure efficient office operations. My duties included: • Making orders for supplies to be delivered to project sites • Booking appointments for project viewings and second visits • Handling customer inquiries over the telephone • Emailing quotations/invoices to clients

Master Of Arts (Ma) In Applied Anthropology, Community And Youth Work, Youth Work, 2:2

Activities and Societies: Anthropology group and Gospel choir

Degree Of Bachelor Of Arts With Honours, Performing And Community Arts