Acting as a lobby leader, ensuring customers are appropriately triaged and/or assisted.Contribute to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities.Making referrals to the advisors and Investment Specialist. Building long-standing relationships. Organize events like scene+ day and training sessions for the team about the important topics.

Balancing Teller Wickets – opening and closing. Being a technology expert and helping clients with mobile banking applications and assisting them to better manage their banking needs.Build strong customer relationships and deliver excellent customer service. Utilized active listening techniques to ensure customer satisfaction and promptly addressed any complaints or inquiries.

Maintained a safe working and guest environment to reduce the risk of injury and accidents. Performed cash register reconciliations at end of each shift to verify accuracy of sales transactions.Demonstrated ability to lead and motivate team members in a fast-paced environment. Trained new employees on proper sanitation techniques and safety protocols for handling food items.