Harry Love Email & Phone Number

This role involved demonstrating best people's skills in ensuring the customers of Metricon Stadium have a quality visit and experience. Responsible for assisting customers, whether they be asking for directions, specific areas, dealing with complications they may be facing such as incorrect seating or even just giving a friendly chat. As an officer who also works at the main entry gate, I am the first officer each customer see as they enter the stadium, hence, it is important to give the warmest welcome and best first impression to uphold the positive reputation that the stadium holds. - Provided exceptional customer service and experience- Teamwork- Socialise and good relationships established- Follow instructions from team leader and management- Communication via radio as well as verbal- Assistance and reassurance to customers

Wet ‘N’ Wild Gold Coast

Successfully completed a three day lifeguard course (Ellis and Associates) that underwent the learning of emergency response procedures - involving rescuing swimmers in deepwater environments in unconscious and conscious scenarios. This also included spinal injury management, first aid and hazard controls. Training also involved competency in supplemental oxygen support, standard first aid, providing health care, and lifeguard protocols in special facilities. Regular in-service training every two weeks comprising of rescue scenarios and daily operation of slides to ensure competency is maintained. During operation, this role involves adhering to safety procedures including the 10/20 standard that involves vigilantly scanning pools to ensure safety of guests is paramount at all times. Use of two way radios to maintain concise communication with other lifeguards, area coordinators and reporting incidents, ride faults, and different codes to park supervisors, park nurses and guest services to safely and successfully operate the park. Learning and operation of water slides to maintain safety of riders.

Queensland, Australia

Experience in operations department that involved safely and efficiently operating specific ride attractions. Working in a team environment to operate specific rides through communication with ride supervisors and ride guests while also following instructions, carrying out guidelines of safety operation, and observation of ride cycles. This job gave me the opportunity to really push myself to operate rides in an environment that required a high focus on team work, communication and knowledge of procedures, professional presentation, a friendly and approachable attitude, public speaking, as well as knowledge and competency to efficiently carry out ride evacuations to ensure safety of guests and others in sometimes unpredictable scenarios. Another opportunity I had during my work here was to really enhance how I could make a guest’s day at Movieworld one of the best experiences they have ever had by maintaining a genuine friendly attitude towards guests by being motivated, determined and committed to ensuring safety and upholding customer experience values. Ride Attractions Trained:Junior Driving SchoolRoad Runner RollercoasterWarner Bros. Looney Tunes Kids Zone Justice League 3D Invasion Batwing SpaceshotSurf Rider (Wet ’N’ Wild)

- Provided exceptional customer service - Efficient operation of machines and manual work to produce foods- Worked in a team with people from diverse backgrounds under high pressure situations - Able to complete tasks instructed

Bachelor Of Psychology (Honours), Health Services/Allied Health/Health Sciences, General, Gpa 5.89

Subjects completed: - 1002PSY Introduction to Psychology 2 - Credit - 1018PSY Counselling Skills - Distinction - 2010PSY Health Psychology.

Bachelor Of Exercise Science/ Bachelor Of Psychological Science, Health Services/Allied Health/Health Sciences, General

Courses Completed: - 1016MSC Anatomy and Physiology Systems 1 - 1001AHS Foundations of Exercise and Sports Science - 1001MSC Chemistry.

High School Certificate

Activities and Societies: Sports and Recreation, Film and Media, Music and Performing Arts

Bachelor Of Paramedicine