Loveleena A. Dodeja Email & Phone Number

Hyderabad, Telangana, India

Enterprise IT Infrastructure Design & Implementation: Lead the architecture and deployment of complex IT infrastructure solutions, including cloud environments, network systems, and data center operations. Ensure these implementations are scalable, secure, and aligned with the client’s business objectives.Program & Project Management: Oversee the end-to-end management of multi-million dollar IT programs, from initial planning and design through to execution and delivery. This includes managing budgets, timelines, and resources, as well as coordinating with cross-functional teams across different geographies.Data Center Management: Successfully led major data center refresh projects, ensuring zero downtime for critical applications. This has resulted in improved scalability and performance for our clients’ IT operations.SDWAN & Network Migrations: Directed the migration of multiple APAC sites to SDWAN technology, enhancing network performance and security while reducing costs. This initiative contributed to a 5% revenue increase for Verizon through long-term client relationships.Team Leadership & Vendor Management: Manage a diverse team of implementation managers, engineers, and vendors. Ensure clear communication, coordination, and collaboration across all stakeholders to deliver projects on time and within budget.Process Automation & Business Improvement: Spearhead the automation of service delivery tracking and other key processes, providing real-time dashboards and insights to management, which has significantly improved operational efficiency.Client Engagement & Stakeholder Management: Maintain strong relationships with global clients and stakeholders, ensuring their needs are met and exceeded. Provide regular and strategic recommendations to drive continued success and client satisfaction.

Bangalore

Storage Infrastructure Management: Oversaw the deployment and enhancement of storage solutions, including MDS switches, VMAX, VPLEX, and ATMOS systems, ensuring they met the high performance and scalability needs of our clients.Project Planning & Execution: Developed comprehensive project scopes and detailed execution plans, aligning them with customer objectives and industry best practices. Managed the full project lifecycle, from initiation to closure, ensuring that all deliverables were completed on time and within budget.Client Communication & Service Delivery: Acted as the primary point of contact for clients, ensuring clear and consistent communication throughout the project. Articulated complex technical details in an accessible manner, ensuring clients fully understood the services being provided.Risk Management & Issue Resolution: Identified potential risks early in the project lifecycle and implemented mitigation strategies to minimize impact. Addressed issues proactively, ensuring minimal disruption to project timelines and client operations.Cross-functional Team Leadership: Led cross-functional teams, including engineers, technical specialists, and external vendors, to deliver projects successfully. Fostered collaboration and ensured all team members were aligned with the project goals and timelines.Quality Assurance & Compliance: Ensured all projects adhered to EMC’s rigorous quality standards and complied with industry regulations. This included conducting regular reviews and audits to maintain high levels of service quality and customer satisfaction.Process Improvement: Continuously evaluated and refined project management processes to enhance efficiency and effectiveness. This included automating routine tasks and implementing best practices to streamline project delivery

Pune

Data Center Operations & Consolidation: Managed the operations of multiple data centers, ensuring high availability, performance, and security of critical IT services. Led data center consolidation projects, optimizing infrastructure to reduce costs and improve efficiency.Infrastructure Migration & Application Hosting: Directed the migration of infrastructure services and applications to new environments, including cloud-based solutions. Managed the end-to-end hosting of core banking and other mission-critical applications in heterogeneous IT environments.Project Management: Developed detailed project plans, including scope, timelines, and resource allocation, to ensure successful project execution. Monitored project progress, addressed risks, and ensured that projects were delivered on time, within scope, and within budget.Service Delivery & SLA Management: Implemented and managed IT infrastructure services in line with agreed Service Level Agreements (SLAs). Coordinated with internal teams and external vendors to meet and exceed service delivery expectations, ensuring minimal disruption to client operations.Process Automation & PMO Activities: Spearheaded the automation of PMO activities, improving the efficiency and accuracy of project tracking and reporting. Streamlined processes for non-standard service requests, ensuring swift and effective response to client needs.Stakeholder Communication & Client Engagement: Maintained close communication with clients and stakeholders throughout the project lifecycle. Provided regular updates, managed expectations, and ensured client satisfaction by delivering high-quality solutions that met business requirements.Team Leadership & Collaboration: Led cross-functional teams, fostering collaboration and ensuring alignment with project goals. Provided guidance and support to team members, driving successful project outcomes through effective leadership and coordination.

Pmp, Information Technology Project Management, Proficient

Emcisa, Storage Infrastructure

Emccis, Cloud Infrastructure And Services

Itil V3

Capm, Project Management

Mca, Computers

B.Sc., Computers

Sen. Secondary, Maths

Risk Management Professional, Risk Management Professional

Msp, Programme Management