> Manage core operations team, oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.> Manages day to day business of the operations department.> Control resources and utilize assets to achieve qualitative and quantitative targets.> Manage customer service department, long-term planning, project status reporting, and implement change control processes.> Conduct weekly meetings with client and deliver… Show more > Manage core operations team, oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.> Manages day to day business of the operations department.> Control resources and utilize assets to achieve qualitative and quantitative targets.> Manage customer service department, long-term planning, project status reporting, and implement change control processes.> Conduct weekly meetings with client and deliver timely performance.> Responds to client feedback while gaining commitment and support.> Works closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance to best industry practices. Show less

> Hands-on experience in sourcing candidates, searching contact details and lead generation, reaching out to candidates via phone calls and emails, following up with candidates, screening candidates via questionnaire and face to face interviews, dig out the best matches for the role, submission of the final list of candidates to client who will further handed over to their client for final interview.> Well versed with AIRS techniques, use of Boolean operators & modifiers… Show more > Hands-on experience in sourcing candidates, searching contact details and lead generation, reaching out to candidates via phone calls and emails, following up with candidates, screening candidates via questionnaire and face to face interviews, dig out the best matches for the role, submission of the final list of candidates to client who will further handed over to their client for final interview.> Well versed with AIRS techniques, use of Boolean operators & modifiers, Boolean strings. Open search, X-ray search, Peel off, Harvesting, Field Search Commands, Effective use of Keywords.> Cleared Next Level Exchange foundation training.> Experience with Pharmaceutical (Animal + Human), IT & Software, Biotechnology, Veterinary, Chemical industries.> Manage all kinds of Admin/Back-end work. Respond to customer emails, calendar management, CRM management, ATS management, manage large data excel sheets; designing marketing templates, assist with any other assignments as required by them. > Broad experience with managing a team of people. Show less

> Deliver customer service solutions to marketing teams and unleash their full potential.> Make use of the technical skills & knowledge to provide prompt resolutions to customer queries over chat & email and assist them in the best possible way. > Provide online chat support for Contentools marketing platform. Promptly open tickets for all customer queries if unable to provide resolution over chat.> Follow-up with customer over email and offer resolution… Show more > Deliver customer service solutions to marketing teams and unleash their full potential.> Make use of the technical skills & knowledge to provide prompt resolutions to customer queries over chat & email and assist them in the best possible way. > Provide online chat support for Contentools marketing platform. Promptly open tickets for all customer queries if unable to provide resolution over chat.> Follow-up with customer over email and offer resolution. Close ticket once issue is resolved on on their end. Show less

Engaged in Market Commodity Exchange. Deal in base metals such as Nickel, Gold, Silver, Aluminium, etc.Ample amount of experience in Intraday and Long Term deals.Profit/Loss Ratio: 6/4

> Increase sales and offer exceptional customer service for Verizon Communications - Residential TV, Phone and Internet services in US.> Assist customer with complete product information, pricing and provide resolution to their product queries. Handle objections, provide value and close the sale.> Make use of soft skills to ensure customer has best online experience.

> Worked for Time Warner Cable, Inbound chat process aimed at customer satisfaction. Provide resolution to product queries (Residential Internet, TV and Phone services).> Make use of tools and applications in order to resolve customer query. Involves using wide variety of applications to assist customers remotely before booking a technician visit.> Maintain a healthy customer – service provider relationship by being the first point of contact.> Up-sell… Show more > Worked for Time Warner Cable, Inbound chat process aimed at customer satisfaction. Provide resolution to product queries (Residential Internet, TV and Phone services).> Make use of tools and applications in order to resolve customer query. Involves using wide variety of applications to assist customers remotely before booking a technician visit.> Maintain a healthy customer – service provider relationship by being the first point of contact.> Up-sell products are services after answering to customer queries and objections.> Retain customers by helping them assess the benefits and value of the client product over other products in the market. Show less

Work as Sales Analyst for a Mutual Fund company. I worked here during my summer vacations.