Conduct initial screening of all clients to determine eligibility for program.Assist clients with locating appropriate housing.Work with landlords and partners to identify long-term housing solutions.Assist with mediating any housing issues that might arise.Link individuals to services that support goals leading to stability.Maintained 90% success rate while handling multiple cases.

Partnered with PR agency to build an SEO-friendly blog and websites which grew from 15 to 3,000 monthly organic visitors.Worked with clients to understand product positioning to incorporate into ad copy, as well as building out funnels leading to client satisfaction of 96%.Completed website updates with CMS to attract 23% more users in target audience.

Assesses and reviews plan of care regularly to identify gaps in care, trends to improve health and quality of life outcomes; works with members to adjust plan of care, when necessary Foster a collaborative relationship between providers, community agencies, managed care organizations, and Beacon staff in order to ensure members receive timely and integrated access to services across the continuum of care.Facilitates a team approach to the coordination and cost effective delivery to quality care and servicesMaintains professional relationship with external stakeholders, such as inpatient, outpatient and community resources.Provides assistance to members with questions and concerns regarding care, providers or delivery system.Assesses and reviews plan of care regularly to identify gaps in care, trends to improve health and quality of life outcomes; works with members to adjust plan of care, when necessary.

Provided resourceful and thorough communication of program policy and protocols developed by the state, responded in detail toquestions of homeowners in person, and over the phone while collecting program required documents.• Compiled applicants’ file and maintained records for daily and periodic review with the state.• Collaborated directly with project managers to respond to applicant questions and concerns with close attention to time stamp.• Monitored and assessed the degree of compliance by the state at the institutional level with minimum standards, consent decrees, courtorders, legal mandates, departmental policies, procedures and regulations towards disaster applicants.• Performed daily assessments of applicants’ eligibility, Anti-Fraud, Waste and Abuse Checks (AFWA), title, primary manager residency, and citizenship.• Attended and actively participated during weekly meetings on state policies and procedures and applied learned skills into workday.

• Provide a safe and secure environment with youth.• Institute a relationship of confidence and trust with youth under supervision• Cultivate youths’ attitudes towards personal hygiene, appearance, manners, work and study habits.• Organize, arrange, supervise, and participate in various recreational, educational and social activities.• Attend case conferences, community and staff meetings.• Establish rapport and attempt to allay anxieties and tensions.• Radio communications.

Work with students’ ages 13 to 16 in reading, writing, English, history and basic math.• Explain complex concepts using easy-to-understand terms.• Coordinate schedules with students to provide weekly tutoring session.• Conducts individualized tutorial sessions for students with academic deficiencies after determining weakest skill area.Helped clients, ages 14 to 18, on probation give back to the communities affected by super storm Sandy.• Supervised participants on assigned projects.• Organized teamwork activities among participants.• Motivated participants to be leaders.• Acted as an onsite liaison between agencies.• Report summary.Assisted with clerical work and any other assigned tasks.• Observed intake, investigation interviews and court proceedings.• Escorted families from court to the Department of Probation office. • Participated in different groups activities with the probationers.