Alexander Løvendal La Motte Email & Phone Number

Copenhagen, Dk

Copenhagen, Capital Region, Denmark

Ballerup, Capital Region, Denmark

Kongens Lyngby, Capital Region, Denmark

Copenhagen Area, Capital Region, Denmark

Delevering ServiceNow solutions to customers.

Lyngbyvej 2

English version: BusinessNow is a Danish consultancy company specialized in the implementation and automation of Service Management processes. Our scope covers the analysis and implementation of the full service life cycle from idea and strategy through to design, transition, operation and improvement. BusinessNow uses international standards, methods and frameworks such as ITIL, ISO 20000, COBIT and MOF as a foundation for process definition, implementation and ServiceNow… Show more English version: BusinessNow is a Danish consultancy company specialized in the implementation and automation of Service Management processes. Our scope covers the analysis and implementation of the full service life cycle from idea and strategy through to design, transition, operation and improvement. BusinessNow uses international standards, methods and frameworks such as ITIL, ISO 20000, COBIT and MOF as a foundation for process definition, implementation and ServiceNow configuration and support. BusinessNow has more than 50 years of experience and more than 100 tool implementation projects under the belt. BusinessNow has a close partnership with ServiceNow in the delivery of the popular cloud solution as part of the overall Service Management project. Show less

Working in IT Business Support which is a team bridging the Saxo business departments to the Saxo IT developers. The team manages 24/5 monitoring of servers logging and tracking incidents as they appear, helping the trade floor in tracking trades and making sure they are done correctly.Working as an Incident Supervisor regarding all Saxo Bank in-house applications Incidents and Business related Incidents. Taking lead and coordination on Higher and Critical Incidents. Handling… Show more Working in IT Business Support which is a team bridging the Saxo business departments to the Saxo IT developers. The team manages 24/5 monitoring of servers logging and tracking incidents as they appear, helping the trade floor in tracking trades and making sure they are done correctly.Working as an Incident Supervisor regarding all Saxo Bank in-house applications Incidents and Business related Incidents. Taking lead and coordination on Higher and Critical Incidents. Handling the process on all problems related to in-house application and Business related as well-Coordinator in the Problem Process on high and Critical problems.Working with Problems prioritizing, searching for workaround and looking for problem trends.Project work:Had the lead in introducing HP Service Center to our SPOC and developer teams to be used as the main tool for keeping track of Incidents and Problems. Also took a big part in making sure Knowledge Management was setup and used in Service Center.Also took part in the introduction of Microsoft System Service Center Manager that took over for HP Service Center. Show less

I worked as a developer on IBM’s application for reporting clients Mips use on Mainframe’s.Tool: HTML, MQ-Series, C, DB2, and SQLPlatform: Z/OS MVS, Windows, AIX2002-2005 The last few years parallel with my development work I have also worked in a small support team. Where I help co-workers set-up and develop application to use MQ-Series. I have also done a few very big MQ-series solutions among one is a MQ cluster set-up including 5 IBM locations in Denmark, USA, Canada… Show more I worked as a developer on IBM’s application for reporting clients Mips use on Mainframe’s.Tool: HTML, MQ-Series, C, DB2, and SQLPlatform: Z/OS MVS, Windows, AIX2002-2005 The last few years parallel with my development work I have also worked in a small support team. Where I help co-workers set-up and develop application to use MQ-Series. I have also done a few very big MQ-series solutions among one is a MQ cluster set-up including 5 IBM locations in Denmark, USA, Canada, Japan and Australia.Some of my support work has also included tutoring co-workers in the practical use of MQ-Series and how to correct MQ-Series when errors occur. I have in the last year also worked as test manager and tester. This work has included test planning, strategies, and development of tests and the execution of tests.Tool: HTML, MQ-Series, C, DB2, SQL and Rational Performance Tester.Platform: Z/OS MVS, Windows, AIX Show less

Developed insurance applications primary for IHI (International Health Insurance A/S) and Sygeforsikring Danmark. One big project that I worked on was the development of an application so that clients in North and South America could pay with credit card. Tool: IDEAL DATACOM, COBOL, DB2 and SQL.Platform: Z/OS MVS, Windows

Worked with business statistics where I primarily developed applications for gathering and setting up statistic data. Tool: Oracle, COBOL, SQL and SAS.Platform: Z/OS MVS, Windows

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