- In charge of high-volume shifts of 15 to 20 staff with hourly sales reaching $2500+- Cash procedures followed to ensure no cash is missing- Ensuring food safety procedures are followed and carried out- Pre plan shifts to ensure smooth operations- Dealing with customer complaints both in store and over the phone- Carrying out shift breaks for employees- Ensure staff are upselling products and giving our customers knowledge of promotions going on in store- Communications with Restaurant Manager to improve on future shifts to provide the best service for our customers- Training and coaching new staff members - Carry out performance reviews - Hiring and schedules

Process weekly payroll runs for employees using Crystal PayrollSend payslips and invoices Ensure employees receive their pay on time by collecting and verifying timesheetsEnter employee information and payroll data into Crystal Payroll Keep up to date with employment contracts, files and informationAssist in the recruitment processAdvertise new job listingsEnsure Health and Safety Practices Employment contracts

- Action requests for accommodation and transport to maximise client independence- Arrange support services, mobility aids, and equipment- Source and confirm medical notes from healthcare practitioners- Privacy checking requested information, ensuring that the information sent is correct and being sent to the appropriate recipient- Provide the mechanisms which ensure our clients receive effective rehabilitation and subsequent return to independence, as well as protecting information stored on behalf of our clients.