Loveth A.

Loveth A. Email and Phone Number

Product Designer | Virtual/Executive Assistant | Customer Service Officer @ Zuri Team, Inc.
Loveth A.'s Location
Lagos State, Nigeria, Nigeria
About Loveth A.

Value-adding professional with over 2+ years of experience applying data entry, report writing, inventory management, organisational planning, and professional etiquette techniques to customer service and administrative roles.As a versatile professional, I can handle customer service, executive administrative and virtual assistance roles. My versatility has been influenced by a deep interest in continuous professional development.My interest in professional development is evident in how I am currently taking Product Design Training at Zuri Team and a Virtual Assistant Internship at ALX Africa. In the coming months, my goal is to be able to combine product design, upward management, and project management skills to execute roles in Change Implementation, Process Improvement, or Digital Transformation roles.Currently, I am open to roles in Customer Service, Executive Assistance, Virtual Assistance, and Data Entry.Below are some of my skills and core competencies:Administrative Skills: Virtual Assistance, Project Management, Process Improvement, Report Writing, Collaboration, Customer Service, Organisation Planning, Business Communication, Scheduling and Itinerary Planning, Decision Making, Interpersonal Communication, Data Entry and Transcription.Design Skills: Design Thinking, UX Research, Prototyping, Wireframes, Journey Mapping, UATTechnical Skills: Advanced Excel, MS Office (Word, PowerPoint, Outlook), Figma.

Loveth A.'s Current Company Details
Zuri Team, Inc.

Zuri Team, Inc.

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Product Designer | Virtual/Executive Assistant | Customer Service Officer
Loveth A. Work Experience Details
  • Zuri Team, Inc.
    Product Design Intern
    Zuri Team, Inc. Sep 2022 - Present
    - Developing an understanding of the foundational concepts of product design.- Building experience in creating user needs statements, user stories, empathy maps, and user journey maps.- Creating goal statements and storyboards while developing an understanding of creating wireframes and low-fidelity prototypes.- Learning the strategies for UX research, test scripts, test scenarios, and user acceptance testing.- Generally building an extensive UX portfolio.
  • Alx
    Virtual Assistant Intern
    Alx Sep 2022 - Present
    - Gaining thorough experience of decision-making, prioritisation, and time and pressure management in business contexts.- Developing an understanding of the basics of digital marketing required to help managers navigate online landscapes.- Building critical skills like project management, upward management, research, operations, analysis, and teamwork.- Perfecting communication skills in delivering well-organised presentations, speeches, and emails.
  • Ema Finance Limited
    Customer Care Agent
    Ema Finance Limited May 2021 - Aug 2021
    Lekki, Lagos, Nigeria
    • Managed over 30 daily customer interactions on multiple communication channels, including email, phone, and social media.• Efficiently resolved customer complaints, collaborating across cross-functional teams to resolve issues and reduce turnaround time significantly.• Oversaw the collection and maintenance of the extensive customer database.• Deployed communication and report writing skills to prepare reports periodically while leading various presentation sessions.• Conducted various surveys to track the organisation’s customer service activities and identify improvement areas.
  • St. Anne'S School
    Personal Assistant To Director
    St. Anne'S School Sep 2020 - Feb 2021
    Ibadan, Oyo, Nigeria
    • Served as the first person of contact, managing communication on various channels.• Enhanced operational efficiency and productivity through detailed scheduling and itinerary planning.• Ensured proper documentation of weekly meetings, providing reports when necessary.• Worked closely with teaching and non-teaching staff to structure communication modes and ensure a seamless flow of information.• Formulated various sensitive school documents, displaying meticulousness and decorum.

Loveth A. Education Details

Frequently Asked Questions about Loveth A.

What company does Loveth A. work for?

Loveth A. works for Zuri Team, Inc.

What is Loveth A.'s role at the current company?

Loveth A.'s current role is Product Designer | Virtual/Executive Assistant | Customer Service Officer.

What schools did Loveth A. attend?

Loveth A. attended Olabisi Onabanjo University(O.o.u).

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