Influenced product and design for Search’s GenAI Experience launch at I/O ‘23Improved response quality models with human evaluations and user surveysCreated and ran global sentiment tracking program in 7 localesIncreased velocity of actionable insights by 4xJun 2022- Oct 2024 - Research Manager, Generative AI Driven Experiences in SearchJan 2022 - Jun 2022 - Interim Research Manager, Search TrustOct 2018 - Dec 2021 -- Research Manager, Image Search

LimeLoop's smart shipping platform combines reusable packaging and a simple sensor to create a real-time lens into the e-commerce experience. The packaging is backed by technology so you always have visibility into your packages.

Secured retail partnerships with 850+ apparel brandsResponsible for 2% of sales from Bloomingdale’s San Francisco storeGrew business to thousands of in-home styling appointments while maintaining an NPS of 77Raised $2.5M from SF, LA and NYC Venture Capitalists Diane Loviglio is the Co-Founder & CEO of Boon + Gable. Boon + Gable is solving the inefficient and frustrating process of shopping for clothes by combining algorithms with in-person Style Experts. Clark, their proprietary recommendation engine system, mobile-enabled Style Experts, retail stores doubling as their warehouses, and real-time local product availability allows them to scale efficiently. Boon + Gable is the in-home selling channel for physical retailers.Boon + Gable is creating the future of shopping by combining deep technology with deep human relationships. So far, we've built a business on algorithmic personalization, sourcing clothing from local retail stores, and sending a personal stylist to the client's home for try-on, expert feedback, and purchase. We have retail partnerships with 850+ brands including nationwide retailers Neiman Marcus, JCrew and Bloomingdale's.

Share Some Style is a service that helps busy men and women find their own personal style. Our army of stylists works with each client one-on-one by sending new outfit recommendations and inspirational photos through a shared photo board, and the client can buy those items directly. Clients can also meet with their stylist in-person for a more in-depth experience.

500 Startups is a new kind of seed fund and startup accelerator. We believe successful internet startups are born from usable design, customer-focused metrics, and online distribution.

Teach classes and workshops on user research such as: setting up your research study, writing screeners, writing interview scripts, conducting remote usability tests, analyzing your data and presenting your results.

Secured speakers, sponsors, demos and volunteers for the 450-person tech conference focused on learning from failure in the start-up communityFailCon is the first conference on start-up failure. The threat of failure haunts all entrepreneurs, no matter how many companies they’ve founded and what experiences they’ve had, yet discussions about it are scarce. FailCon aims to change that by handing the mic to incredible role models, executives, investors, designers, developers, and more to share their lessons learned. NBC called last year’s show a “breath of fresh air,” and Wired labeled it a “big success.”

WebFWD is the new Innovation Accelerator from Mozilla. It's a chance for us to work with builders like you, and for you to work with us and our brilliant mentors. It's about creating open solutions that push the Web forward, together.

First qualitative user researcher Conducted exploratory field research in Brazil for FirefoxOS, Labs, Apps/Marketplace and Pancake teams.Organized Mozilla's first UX Brown Bag series including lectures by Andrea Knight (Google), Jenn Ng (WebOS), Stephanie Carter (Bolt Peters), Erin Liman (Intuit), Rachel Hinman (Nokia), Keren Solomon (Google), Karl Dotter (Dopamine), Steve Portigal (Portigal Consulting), Carissa Carter (Parallel Design Labs), Brandon Schauer (Adaptive Path), Stephanie Rosenbaum (TecEd), Alison Wong (Integral), Gordon Brander (Mozilla), Julie Francis (BellaVia), Rebecca Weiss (Mozilla) and Julie Melton & Sivlia Vergani (IDEO).Started and managed Mozilla's UX Blog https://blog.mozilla.org/ux

The Hybrid Factory is a series of workshops designed to promote the cross-pollination of UX'ers, Engineers, and Product/Business Strategists.

CISCO - conducted in-context interviews with smart grid management teams at electric and gas utilities to understand their daily processes and make recommendations for improvements. AUTHENTIC8 - recruited participants for ethnographic interviews and learned about their online browsing behaviors and how they related to privacy and security.BUMP - observed and interviewed users interacting with Bump stations to decide what form factors are most engaging and what value propositions users are most responsive to. Also trained and managed a team of 5 field testers.SPLUNK - recruited and conducted usability tests with first-time Splunk users to help increase customer conversion and make suggestions to product team for next software release.FOODSPOTTING - interviewed spotters and searchers to figure out how recommendations could be incorporated into the mobile app.VMWARE - (while at Bolt | Peters) - observed first-time users of the virtualization evaluation process and gave recommendations for site improvement.DIVIDELY - usability testing and interviews with new users during beta release of website and mobile app.GIFTLY (formally GoLocal) - usability testing on potential users before product launch.SANOFI-AVENTIS - (while at The Future Well) - interviewed first-year and veteran nurses to help understand what would make their lives easier.FREELANCERS INSURANCE COMPANY - (while at The Future Well) - conducted ethnographic interviews with NYC metro area doctors, insured and uninsured freelancers to understand how healthcare could be reinvented.

Designed algorithms for energy recommendation engineManaged team of 20 contractors in sales, graphic design, interaction design, video production, copywriting and customer serviceWattbot is a free web-based energy expert that simplifies the design, financing and purchase of clean energy solutions automatically. For anyone thinking about energy efficiency and clean energy, Wattbot is the best way to find advice on which products and services make sense for their individual needs. Using the world's largest database of energy-related information, Wattbot's mission is to significantly reduce the time, money and knowledge required to implement clean energy solutions.

The Innovation Pipeline showcases technological products and services coming to market or in development. It's an “Exploratorium” like exhibit and with revolutionary and resource-efficient products. These fresh, progressive innovations are solution-based and give a glimpse of a future with a limited footprint. Each innovation on display impacts the way we live and work in our homes, work places and communities. While change on a global level is necessary for creating a sustainable future, finding more efficient ways to live will foster that change.

Developed strategy to increase number of green roofs in the cityOrganized group dialogues with fire, building and planning department officials

Trained 13 undergrads to encourage their peers to live more sustainably in the dormsWrote monthly training manualsManaged the communications designer and webmasterOrganized monthly conference calls with coordinators from 15 other universities

Supervised nine paraprofessional staff members while creating common house valuesImplemented goal setting, strategic planning and evaluation processesGuided the residential experience of 260 first-year studentsCreated programs to introduce first-year students to the city and the upper administration