Lovina Fernandes Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Achievement: • Played an integral role in coordinating and monitoring work flow of trade show operations to guarantee the satisfaction of both trade show vendors and attendees.Key Responsibilities:• Collaborating with clients to understand their event requirements and objectives.• Developing detailed event plans, including timelines, venue layouts, and resource requirements.• Coordinating with various departments (such as security, catering, and technical services) to ensure all aspects of the event are covered.• Liaising with external vendors for services such as audio-visual equipment, decoration, and transportation.• Ensuring that all vendors meet Dubai World Trade Center’s quality and safety standards.• Maintaining strong relationships with stakeholders, including event organizers, sponsors, and exhibitors.• Overseeing the setup, running, and breakdown of events, ensuring all operations are carried out smoothly.• Coordinating with the sales team and assist vendors to book booth space for next trade show• Managing event registrations, ticket sales and communication with attendees, providing clear and timely event information.• Resolving any on-site challenges swiftly and effectively to ensure a smooth event experience for all participants.• Monitoring event budgets and ensure cost-effective resource utilization.• Providing regular financial reports and post-event analysis to management.• Conducting post-event evaluations to identify areas for improvement.

Dubai, United Arab Emirates

Key Responsibilities:• Managing the recruitment process, from job posting to interviewing and hiring decisions.• Coordinating with department managers to forecast future hiring needs and develop talent acquisition strategies.• Addressing employee queries and concerns, ensuring high levels of staff engagement and job satisfaction. • Providing support to managers in performance management issues and employee evaluations.• Ensuring all HR practices comply with legal and regulatory requirements.• Oversaw payroll processing and ensure accuracy in salary computation and disbursements.

Mumbai, Maharashtra, India

Achievements: • Primary point of contact for the director and addressing client concerns.• Successfully exceeded the scheduled targets with attention to detail and no discrepancies.• Secured 100% client satisfaction rate which in turn increased the company’s portfolio and success stories.Key Responsibilities: • Identified new business opportunities through research and established the appropriate connections.• Drafted client contracts, keeping in mind the nature of business and the size of the business requirements.• Managed prospective customer databases and ensured regular follow-ups and updated where necessary.• Ensured that new clients will grow into a loyal customer based and encourage referrals through promoting loyalty programs.• Provided training to new members of the team and arranged their appropriate external training for competency development.• Liaised with other departments such as finance, marketing, and also external parties for operational effectiveness.• Managed the Accounts system for end of day revenue reconciliation, recorded day-to-day transactions (payables, receivables, petty cash) and verified all bank deposits.

Mumbai, Maharashtra, India

Bachelor Of Commerce - Bcom, Business/Commerce, General

High School