Food And Beverage Supervisor
Current Preparing the Financial data (DSR, COGS, Sales Mix/Product mix etc.) on Daily, Monthly & Yearly basis Scheduling Employees (FOH/BOH) based on sales forecasting & special occasions (Long Holidays etc.) Hiring of employees. Maintaining attendance Records of the Overall Outlet employees Ordering, Receiving & Petty Cash Handling Training subordinates for Basic Food Safety standards, Health & Hygiene safety protocols Training Colleagues and subordinates to deliver the best & personalized quality services Enhancing Overall Sales performance by daily interactions and feedbacks from the Customers Increased Sales by 23% via self-driven branding and products promotions Proposing and developing KPIs (Key Performance Indicators) to develop the best team Maintaining Employees’ relationship & promoting Team Building activities Training employees on Upselling, Suggestive Selling & Cross selling techniques Daily Team Briefing & Listening to the employee's queries and resolving issues Taking Full responsibility & Accountability of the Shift Training the New Joiner Employees on the Organizational Policies & On the Job Training Spot Checks every 1-2 hours to ensure financial accuracy Assisting Other Departments (HR, Procurement, Kitchen) in regard to employee performance analysis (PerformanceLog Sheet, Quarterly Performance Evaluation Reports), monthly inventory, Menu Engineering etc. Frequent SWOT Analysis for Competitors Checks and enhancement of brand awareness
