Lovreena Sodhi Email & Phone Number

Ontario, Canada

Sales Operation, Revenue and Customer Success• Work with clients to understand need and provide strategic solutions for their long term benefit. • Expand client base to increase business & revenue growth. • Improve profit margin and increase net revenue for the business. • Periodically review the standard operating procedures, ensure compliance and relevance to the legal and business standards. • Bring customer delight by providing deep expertise of the business and following strong ethics.

Ontario, Canada

Financial Planning & Analysis (Budgeting and Forecasting)• Collaborate with different teams to retrieve data, analyze and interpret it, present findings to business leads in monthly cost reports and recommend solutions that will help achieve business goals• Assist in developing automated solutions for data analysis & reporting• Work with Finance team to reconcile expenses against budgets• Collaborate with Accounts Payable teams to manage invoices and revenue from internal customers.• Help business decision making by providing ad-hoc analysis and special reports.• Work with team members to recommend and implement process improvements and help increase process efficiency• Maintain process documentation, Standard Operating Procedures

Gurgaon

Reporting and Analysis • Generated monthly, quarterly and yearly sales and revenue reports for the client• Assisted in budget setting, variance analysis and trend analysis• Worked on ad-hoc reports for different stakeholders• Built relationship across different teams to ensure smooth order processing and on time compensation payouts• Maintained personnel costs and headcounts for different cost centers, using SalesForce• Worked as the subject matter expert for the Digital Energy sales processCompensation / Incentive Process • Worked with the sales team and the finance team to manage correct order assignment, resolve disputes and ensure smooth and accurate incentive payments• Ensured pay out timelines were met for personnel• Subject matter expert incentive payments for all regions. • Coached compensation team members on the processes used to generate Varible Commission (Incentives)New Business Integrations • Understood structure, policies and operations of the new business • Collaborate between business and technical teams for successful project delivery• Performed UAT for all end users Process Improvement• Identified & mentored Lean and Six Sigma projects within the team for process improvements• Analyzed process status quo & conducted quality audits for different processes – reviewed and created Standard Operating Procedures, Business Continuity Plans, Failure Mode Effect Analysis, back-up planning and scope of work contract renewals

Bengaluru Area, India

Target Setting and Variance Calculation• Designed annual operating plan frameworks for the key accounts (Sales and Revenue)• Analyzed variance at regular intervals & provided feedback to achieve targets effectivelyBusiness Performance Management• Analyzed details and shared insights regarding critical business KPIs with the functional head• Provided adequate information on noticeable issues impacting SLAs Improve Sales Force Effectiveness• Generated MIS Reports as per business requirements that enabled sales leaders to take effective decisions – viz-a-viz, account manager performance, account performance, product performance, teams’ contribution to overall business, win & loss rate scorecard• Designed effective review mechanism to monitor the progress on closures and pipeline cases Ad hoc Projects• Took ownership to deliver end-to-end results on ad-hoc analytical projects. Extensively used MS Office tools - Excel, Word and PowerPoint

Master Of Business Administration - Mba, Marketing

Ba Hons., English