• Airline Management experience: twenty-three years of experience in starting-up and leading airlines of various sizes throughout North America including Frontier Airlines, Mark Air, Air Wisconsin / United Express.• Operational Management experience: operational and developmental leadership experience in new organization and procedure creation, recruitment and motivation of staff, implementation of budgetary and fiscal controls, and effective collaboration across divisions and departments in support of mission, vision and values.• Customer Engagement Leadership experience: develop and implement customer engagement strategies leveraging social networking media tactics, create and execute interactive tactics across various platforms, evaluate business metrics for each campaign, determine viability of new alternative media.• Strategic Leadership experience: analytical and strategic leadership experience in developing long- and short-range planning using industry-leading analysis tools and innovative strategic management principles.• Executive Management experience: P&L responsibility including division and department management, operational management, information technology, financial and budgetary controls, staffing, public relations, long- and short-range strategic planning.• Higher Education Teaching experience: curriculum development and experience teaching executive, working professional, and graduate level students at the eighth oldest business school in the United States.• E-Commerce Leadership experience: Web site development, technology platform selection, business­-to-business and business-to-customer online sales, implement interactive sales programs, develop customer engagement strategies.• E-Marketing Creative Director experience: develop and implement sales growth plans and annual marketing proposals, organize and coordinate sales plans, research and track market trends, plan promotional and advertising tactics and campaigns.