Mun Choong Low
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Mun Choong Low Email & Phone Number

Global IT Support Specialist | Microsoft 365 Expert | Enhancing User Experience for 250K+ Users at DHL IT Services
Location: WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia 10 work roles
1 work email found @intel.com LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 86%

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Work email m****@intel.com
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Current company
Role
Global IT Support Specialist | Microsoft 365 Expert | Enhancing User Experience for 250K+ Users
Location
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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Quick answer

Mun Choong Low is listed as Global IT Support Specialist | Microsoft 365 Expert | Enhancing User Experience for 250K+ Users at DHL IT Services, a company with 2112 employees, based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a work email signal at intel.com and a matched LinkedIn profile for Mun Choong Low.

Mun Choong Low previously worked as System Support Specialist at Dhl It Services and Photo Restoration Specialist at Self-Employed.

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Email format at DHL IT Services

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{first_initial}{last}@intel.com
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Profile bio

About Mun Choong Low

Worked with SharePoint since 2005, Photoshop and Photo Restoration projects since 2003, had seven years in Service Desk/Call Center, and 3 years in conducting IT training for adults, I bring a diverse and comprehensive skill set to every project I undertake. My professional journey has been defined by a commitment to excellence, innovation, and delivering exceptional results for clients and organizations.As a seasoned SharePoint specialist, I have extensive experience in designing, implementing, and managing SharePoint environments to enhance collaboration and productivity. My deep understanding of SharePoint architecture and administration has enabled me to support and assist over 250K global users. I excel in monitoring and resolving service alerts, managing ServiceNow tickets in accordance with ITSM standards, and collaborating with Microsoft to address critical issues.In addition, I am also very experienced in Adobe Photoshop specializing in photo restoration. Over the past decade, I have honed my skills in bringing old and damaged photos back to life, preserving precious memories for clients. My freelance services include creating custom collages for online, social media, print, and presentations.With 7 years of experience in the Service Desk and Call Center environment, I have developed a strong foundation in providing technical support and customer service. I am adept at using various call center tools and techniques to enhance the customer experience and meet service level agreements.I have also conducted evening basic IT training sessions for adults, sharing my knowledge and expertise to help them advance their technical skills and coming to grips with today's digital-centric workplace.I am driven by a passion for continuous improvement and a dedication to exceeding customer requirements. Whether it's enhancing the functionality of enterprise solutions, breathing new life into treasured photographs, providing top-notch technical support, or educating adult learners, I approach every project with the same level of commitment and enthusiasm. My diverse skill set allows me to bridge the gap between technology and creativity, providing holistic solutions that meet a wide range of needs.

Listed skills include Sharepoint, Sharepoint Designer, Windows, Os X, and 27 others.

Current workplace

Mun Choong Low's current company

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DHL IT Services
Dhl It Services
Global IT Support Specialist | Microsoft 365 Expert | Enhancing User Experience for 250K+ Users
prague, praha, czechia
Website
Employees
2112
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10 roles

Mun Choong Low work experience

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System Support Specialist

Current

Cyberjaya, Selangor, Malaysia

Providing expert support and assistance to over 250K global users for SharePoint Online, OneDrive, Power Apps, Power Automate, Stream, Forms, and Planner within our Microsoft 365 environment. Proactively monitoring and resolving service alerts to ensure optimal performance. Managing ServiceNow tickets in compliance with ITSM standards and collaborating.

Feb 2020 - Present

Photo Restoration Specialist

Self-Employed

Kuala Lumpur, Malaysia

I offer expert freelance Adobe Photoshop services, specializing in photo restoration and custom collage design for online, social media, print, and presentations. With a keen eye for detail and creativity, I breathe new life into old photos and craft visually stunning collages tailored to your unique needs.

Jun 2019 - Dec 2022

It & Operations Manager

Shah Alam, Selangor, Malaysia

This position encompass four roles.1) Social Media Manager - Jointly manage and maintain the company's social media presence across Facebook, WhatsApp, and Instagram by managing posts and images, responding to customers' messages in a timely manner, and updating customers on new products and sales2) Digital Asset Manager - Management of all soft copy.

Jun 2014 - Jan 2020

Systems Engineer

Cyberjaya, Selangor, Malaysia

1.) Technical lead and co-team lead for a small team providing global support for the internal Microsoft SharePoint 2007 solution supporting over 60K unique users worldwide. Primary point-of-contact for all stakeholders regarding technical matters related to the SharePoint farm.2.) Maintain the health of the overall SharePoint service.3.) Identify and.

Jul 2011 - May 2014

Systems Programmer

Bayan Lepas, Penang, Malaysia

1.) Second level application and infrastructure support for Microsoft SharePoint, and enterprise Social Networking solutions such as Telligent Evolution, Atlassian Confluence, and NewsGator Enterprise Server.2.) Incident, problem, project, and release management for the above products in compliance with ITIL standards.

Aug 2009 - Jun 2011

Service Desk Support Analyst

Bayan Lepas, Penang, Malaysia

1.) Service Desk front line support for Microsoft SharePoint, push mail technology for BlackBerry and Windows Mobile platforms, and various custom internal applications.2.) Regional Subject Matter Expert and Point of Contact for the aforementioned products.3.) Stakeholder management.4.) Conduct training classes for new hires, and documenting and.

Jan 2005 - Jul 2009

Help Desk Agent

Bayan Lepas, Penang, Malaysia

Contracted to a large multinational as a Service Desk front line support agent providing incident management for Microsoft Office, Windows, home and office networking, and VPN solutions and services.

Oct 2003 - Dec 2004

Technical Support/It Trainer

Pulau Tikus, Penang, Malaysia

This job encompasses training and technical support responsibilities.1.) Provide technical support for all computer systems, printers, and networking equipment.2.) Install OS and application patches, software license management and hardware asset management.3.) Configure point-to-point ISDN calls to partner universities in the UK with Polycom video.

Nov 2000 - Sep 2003

Legal Clerk

Cheong Wai Meng & Van Buerle

Georgetown, Penang, Malaysia

I was tasked with transcribing hard copy documents into Microsoft Word, and was the IT Assistant for the office providing limited technical support when the full-time IT staff was not available.

Jan 2000 - Mar 2000

Office Assistant

Tv Review

Ampang, Selangor, Malaysia

This was my first exposure to the world of print media and it left a permanent mark on my self-education in image editing and copywriting. While my job was mostly revolved around picking up lunch and dinner for the team, I was also given the opportunity to have several bylines for movie reviews and articles.

Jan 1998 - Apr 1998
Team & coworkers

Colleagues at DHL IT Services

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FAQ

Frequently asked questions about Mun Choong Low

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What company does Mun Choong Low work for?

Mun Choong Low works for DHL IT Services.

What is Mun Choong Low's role at DHL IT Services?

Mun Choong Low is listed as Global IT Support Specialist | Microsoft 365 Expert | Enhancing User Experience for 250K+ Users at DHL IT Services.

What is Mun Choong Low's email address?

AeroLeads has found 1 work email signal at @intel.com for Mun Choong Low at DHL IT Services.

Where is Mun Choong Low based?

Mun Choong Low is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with DHL IT Services.

What companies has Mun Choong Low worked for?

Mun Choong Low has worked for Dhl It Services, Self-Employed, Lbrs Fashion Sdn Bhd, Intel Corporation, and Mesiniaga Berhad.

Who are Mun Choong Low's colleagues at DHL IT Services?

Mun Choong Low's colleagues at DHL IT Services include Marek Orsag, Hasnah Hassan, Muhammad Imran Bin Dzulfida, Sivamoorthy Arumugam, and Tan Mui Fern.

How can I contact Mun Choong Low?

You can use AeroLeads to view verified contact signals for Mun Choong Low at DHL IT Services, including work email, phone, and LinkedIn data when available.

What skills is Mun Choong Low known for?

Mun Choong Low is listed with skills including Sharepoint, Sharepoint Designer, Windows, Os X, Technical Support, Microsoft Office, Computer Hardware, and Incident Management.

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