Lowri Bennett Email and Phone Number

Quality Assurance responsibilities: Ensuring cartography of a standard acceptable to business rules as part of the national government's Mapping Update Project: producing a multi-layered GIS database in line with new Ordinance Survey information, in accordance with current EU directives. Testing initial software, advising editors' interpretations of information, rejecting or editing errors to achieve a 98% pass rate for WAG agricultural maps throughout the whole of Wales.Team support: Helping to highlight challenges faced by the project and discovering solutions by contributing to meetings, issue reports, and presentations.Supervisory duties: Training editors in the use of project specific software and in their understanding of editing in relation to defined business rules.

Customer service duties: First point of contact publicising a front-line service to citizens facing housing problems: answering sensitive enquiries clearly and sympathetically. Arranging clinic and home appointments.Administrative responsibilities: Producing critical correspondence on behalf of signatories, including decision letters, etc. in a timely manner. Data input, record maintenance, file organisation, archiving. Photo-copying, faxing, printing, stationary management, and invoicing. Sorting and recording incoming and outgoing mail.

Security & reception responsibilities: Ascertaining identities of visitors, Making swift judgements on immediate security issues, maintaining confidentiality of information, CCTV monitoring. Resolving telephone enquiries, supervising service user applications, completing inductions.Administrative duties: Regular meeting attendance and minute taking, stock control, database management.

Assisting a solicitor specialising in family law: telephone inquiries, typing legal correspondence from dictation. Organising files and developing a more efficient archiving system. Handling mail, printing, photocopying and faxing.

Retail management responsibilities: Assisting in the maintenance of a prosperous shop at Camden Lock Market. Accounting, stock taking, bulk ordering, display setting, customer orders, promoting sales and tutoring customers.