I’m a hard-working certified professional who wants to utilize my skills and knowledge gained in dealing with customers and interacting with colleagues to effectively help in the growth and development of an organization. Over the course of my 2+ years, I’ve developed a skill set directly relevant to the particular role you are hiring for, including customer communications, and customer satisfaction. Overall, I have consistently demonstrated interpersonal, multitasking, and problem-solving abilities in every aspect of my Customer Service role at previous employments, in addition to that I invite you to review my detailed achievements in the attached resume.
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Virtual AssistantVision Va Apr 2022 - Mar 2023United States• Complete daily tasks as assigned by the client/admin• Complete a daily EOD report• Manage & coordinate client/VA Schedule• Process payroll• Due daily check-ins with VAs• Train incoming VAs • Work with new clients getting them on board & setup • Maintain a comfortable & motivated work environment• Inform or remind VAs of company policies & rules• Schedule Appointments (Booking Kola, Gusto, Thumbtack, Yelp, etc.)• Schedule interviews• Outbound and Inbound calls • Outbound sales calls
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Customer Service RepresentativeHeart Trust Nta May 2017 - May 2019Manchester, JamaicaDuties Included Printing, copying, and scanning, providing information to customers about the institution, answering and making outbound calls, filing, and inventory, Do claims for part-time teachers, Collate assessment documents, Invigilate examinations other customer service duties
Frequently Asked Questions about Loy Douglas
What is Loy Douglas's role at the current company?
Loy Douglas's current role is Customer Service Representative.
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