•Critical document processing•PRCS (Post Release Community Service) trained •Formal training in general law enforcement procedures with emphasis in correct preparation and handling of various court documents•Customer service & complaint handling •Operate computer terminals, printer, copier, and FAX

•Manage multi-phone system with proper phone etiquette at the front desk reception•Customer service & complaint handling directly and indirectly with the public•Training in general criminal justice & law procedures •Prepared & sold discovery for Defense Attorneys •Ability to accurately proofread details, noting and detecting errors•Trained for the Travel Desk: Coordinated out of town travel, arranged all local transportation for Victims/Witnesses and processed Witness reimbursement and State Mandated Fees

•Specific case responsibilities: Introduce programs and parent generalization skills to the family•Administrative responsibilities: Analyze, Record and Compile behavioral data into a weekly Word Doc report with tables for weekly meeting agenda•Supervision of team•Point of contact for school administration for students and parents•Maintain parent/staff/other professional relationships•Maintain the presentation and organization of all binders•Collaborate with Medical Directors, Clinical Supervisors and parents •Advise parents and staff on different techniques of interventions to better assist childrenTutor•Provide one-on-one therapy for children diagnosed with autism and other developmental disabilities•Utilize ABA training at clients’ homes as well as school sites•Teach new skills, implementation of behavior intervention plans, data collection, and actively participate in weekly clinic meetings•Attend school with children as their aide for onsite behavioral training•Provide in home behavioral training•Promoted to Sr. Tutor at Pacific Autism, July 2014

•Up-selling: Directed customers to meal add-ons and specialty drinks of perceived value to increase sales•Demonstrated skills in greeting customers, presenting menus, taking food orders and expediting them through the kitchen•Self-disciplined with a keen ability to take initiative•Assessed customers’ needs and fulfill them appropriately

•Hands on experience in personnel management and performing bookkeeping activities•Proven ability to handle pressure and work well under stressful situations•Accurately prepared itemized checks and directly handled payment complications•Demonstrated ability to maintain proper condition and sanitation of dining areas and servicing tools

Server•Described menu items/daily specials in detail and provide recommendations when requested•Strong ability to foster teamwork and manage conflict resolution•Proficient in food planning and menu development•Provided superior guest service, friendliness, and restaurant cleanlinessBusser Trainer•Trained new hires in bussing tables and restaurant work flow •Received increased oversight of table service•Checked bussers at start and end of shiftBusser•Efficiently prepared tables for new customers•Assisted servers with delivery of food and drinks•Promoted to Trainer