Lauren Elle Palumbo, Mpa Email & Phone Number

"Inspiring Mission-Driven Organizations to Envision, Plan & Achieve their Full Impact."THIRD SIGHT is an International boutique consulting firm based in Denver, CO dedicated to helping nonprofits and non-governmental organizations build and sustain their capacity in order to expand the impact of their mission. STRATEGY¤ Strategic Planning & Facilitation¤ Community & Stakeholder Engagement¤ Multisectoral & Community Partnership DevelopmentORGANIZATIONAL GROWTH, SCALE & SUSTAINABILITY¤ Fund Development, Resource Mobilization, Public/Private Partnerships¤ Process/Efficiency Improvement through LEAN Strategies¤ Capacity-Building Workshops & TrainingsPROGRAM DEVELOPMENT & EXPANSION¤ Program Design¤ Evidence-Based Practice Implementation¤ Staff Training & DevelopmentORGANIZATION STARTUP & OPERATIONS¤ Entity Formation incl. 501(c)(3) Registration¤ Fractional Leadership¤ Board Recruitment & Development¤ Operating Model Design & ImplementationWe help organizations achieve sustainable growth by disrupting the status quo in order to reach their next level of impact. Through a three-pronged approach that combines evaluation (hindsight), analysis (insight), and strategy development (foresight), we develop well-informed and often bold pathways to sustainable growth and improved outcomes. THIRD SIGHT values solutions that come through community and stakeholder engagement as vital components to any growth strategy - We aim to build capacity through, for and most importantly with the communities we have the privilege to serve.“May your choices reflect your hopes and not your fears.” – Nelson Mandela

Denver, Co, Us

- Led operations, programming and strategic direction for Family Support Services division and its 60+ staff members- Provided program development, operations and budget oversight for all FSS programs which include a range of case management, housing, mental health, vocational, and early childhood education programs. - Supervised a multi-disciplinary team of advanced professionals including behavioral health clinicians, case managers, administrative personnel, early childhood education teachers and administrators- Created and manage a total department budget of over $8.5M inclusive of federal grants, Medicaid revenue, and private contributions- Worked in collaboration with internal and external stakeholders to develop and advise on community partnerships and policy- Led efforts in a project management capacity on a number of organization-wide projects to streamline internal processes, create improved workflows, set best practice standards, increase accountability, and improve communications leading to increased organizational impact. Most notable projects addressed grant implementation and organizational development.

~ Fundraising, Grant Proposal Writing, Strategy, Program/Operations Development, Capacity Building, Nonprofit Startup & Sustainability~

Denver, Colorado, Us

National Service Office

New York, New York, Us

• Identified service gap in target communities and successfully developed and implemented a dedicated unit for mentally ill, justice-involved clients • Recruited, trained and managed a ten-person team of Care Coordinators to provide case management services to justice-involved clients suffering from severe mental illness & chronic medical conditions• Built and sustained referral partnerships in support of the Mental Health – Criminal Justice initiative and leveraged relationships with a multitude of governmental, legal and justice entities to increase client referral and enrollment rates• Led efforts to introduce a client-centered, community-team approach to service delivery which closed gaps for our most vulnerable clients while increasing savings for our partner hospital networks• Created & implemented outreach protocols to address attrition and engagement issues• Employed the Strengths-Based Leadership management model to manage employee performance resulting in optimal performance and high team morale • Developed the on-boarding training program for new hires and refresher trainings in the areas of health care best practice, outreach and engagement, documentation standards and health information systems

New York, Ny, Us

• Managed a 20-person Care Coordination team to ensure state-regulated deliverables were met within given timeframes through sound service provision• Oversaw an overhaul of the program model and developed implementation protocols to accommodate the Agency transition to the “Health Homes” model (Affordable Care Act requirement) • Secured contracts with nine hospital networks to pay per member per month (pmpm) rates to work with high-Medicaid utilizers, which served as a primary factor that prevented program closure.• Re-trained unit on the new model and hired and trained a separate outreach team to work in the community to enroll new clients which grew the division by approximately 75 percent• Served as Unit point person for Centralized Intake (aka SPOA – single point of access) and led outreach and client transition strategy• Ran program statistics quarterly to monitor program growth and effectiveness of interventions• Served as Agency representative at state meetings/conferences providing program education and soliciting partnerships

New York, Ny, Us

• Oversaw daily operations and logistical planning for two divisions consisting of 30 – 40 staff therapists, candidates and interns • Facilitated new network connections that bridged gaps in services for patients and gaps in training for therapists• Served as Program Representative at Wellness Fairs, performed speaking engagements (NEDA Walk) and conducted in-service presentations• Created an internal auditing system, the Quarterly Transparency Report for research and quality control purposes• Created and managed the CSAB International Webinar Series, resulting in a new revenue stream for the division• Collated responses collected from the EDE-Q patient surveys to provide research outcomes data to determine effectiveness of program • Responsible for all program related marketing strategy, copywriting, networking projects, materials & event-planning

Staten Island, New York, Us

Provided case management services to a foster care caseload to achieve permanency through reunification, adoption or independent living. Conducted investigations through field visits and made case recommendations during legal proceedings through evidentiary reports and testimony. Assisted Supervisor with office administration and crisis management. Functioned as Acting Supervisor in his absence. Designated to handle only the most difficult and complex cases.

Conducted Investigations in order to obtain conclusive verification of information and created reports detailing findings to be presented to clientele. Displayed a full comprehension of various documents including but not limited to: IRS documents, financial/investment statements, credit reports, legal contracts, court documents, etc. Made recommendations to clients regarding prospective applicants.Exposed a high number of fraudulent applicants on a month-to-month basis.

Boston, Ma, Us

Ran test subjects for study in the Categorization and Reasoning Lab and gathered, collated and analyzed data collected. Assisted with study publication.

(predetermined 6-month position appointment) Assisted female residents ages 12 - 18 years within the Department of Youth Services in a Secure Detention Unit. Promoted rehabilitation through individual counseling, positive adult role-modeling, participation in group sessions and acting as an advocate both within the detention facility and throughout court proceedings. Observed conduct behavior of incarcerated juveniles and employed N.A.P.P.I (Non-Abusive Psychological and Physical Intervention) protocols when necessary.

Provided on-call crisis management and resource referrals to callers who were in distress regarding the anniversary of the 9/11 attacks

(predetermined 6-month position appointment) Assisted victims of violent crime by providing crisis management and resource referrals. Compiled and formatted articles regarding victimization for website and newsletter. Actively participated in site visits (to ensure that funds were being allocated efficiently. Participated on task forces to assist members in the improvement of established programs as well as in the creation of new programs. Regularly communicated with state and government officials regarding fiscal matters and event planning.

Master, Public Administration; Policy Analysis & Evaluation

Bachelor Of Science, Psychology/Criminal Justice