Luis Paulo Marques Da Silva Email & Phone Number

Sydney, New South Wales, Australia

• Management of the Schools Spectacular database including the set up and importing of current data.• Development of rehearsal materials to support the Schools Spectacular leadership team. • Development of audition administration materials such as booklets, signage, music scores and schedules.• Assisting at auditions, rehearsals, meetings and performances. • Liaising with Public Schools NSW officers, private suppliers, venues and outside event agencies.• Obtaining quotes and supervising the provision of goods and services required for events and productions.• Responding to enquiries relating to the organisation of events and the Schools Spectacular.• Recording accurate minutes during meetings and clearly communicating these with the team including following up to do actions. • Working with the Student Performance and Events Officer to support him with his day-to-day tasks and actioning all urgent work requirements as they came through. • Supporting schools, parents, students and the wider community to answer questions about the Schools Spectacular and responding to all enquiries in a timely and efficient manner. • Escalating audition enquiries or concerns to the Schools Spectacular management team to ensure they could be delt with in a timely manner with a positive and fair outcome. • Requesting feedback to continue to build and improve my professional skills and work in the most effective and efficient way possible.• Always ensuring that all tasks were completed within the set timeframes and continually communicating work updates with the Student Performance and Events Officer and the Arts Initiatives Advisor.

Campbelltown, Nsw, Australia

• Management of stock to ensure required stock can be accessed in a safe and efficient way. • Completing customer orders in an efficient way. • Dispatch of customer orders ensuring accuracy. • Reporting accurate inventory levels to the Ordering Manager by developing a Microsoft Excel stock management system.• Completing monthly stocktake with 100% accuracy. • Management of team timesheets.• Loading and unloading trucks.• Operating a forklift to move stock while adhering to all workplace health and safety requirements.

Sydney E Região, Austrália

• Fulfilling customer orders.• Unloading containers while following all workplace health and safety requirements.• Operating a forklift to move stock. • Reporting to Management with any issues with orders or damaged products.• Leading and training team members in how to work in a safe and effective way with a strong focus on wellbeing. • Onsite training and management of team members ensuring they are meeting all company expectations. • Management of team timesheets ensuring accuracy.

São José Do Rio Preto E Região, Brasil

• Implementation, development and management of stock control procedures using C-Plus database system, Microsoft Excel and Microsoft Word. • Written and oral communication to internal and external stakeholders.• Answering customer enquiries through email and phone. • Training, development, recruitment and management of 8 store teams throughout Brazil. • Procurement of medical and office supplies for the 8 stores. • Management of timely deliveries and logistics to all stores to meet patient demand and expectations.• Administration support to the company CEO including the creation of financial reports, store update briefings and stock management updates. • Negotiation and development of contracts with external suppliers including financial account management.• Creation of company wide professional learning to develop staff product knowledge.• Scheduling of meetings and training sessions including the development of travel itineraries.

Araraquara, São Paulo, Brasil

• Management of store finances ensuring accuracy and accountability from the store team. • Inventory management and ordering of lottery products. • Training and development of store team members with a strong focus on wellbeing and career / continued skill development.• Approval and negotiation of store procurement requests.• Management of recruitment and supporting the store manager with staff leave allocations.

São José Do Rio Preto E Região, Brasil

• Creation, printing and sending of customer invoices.• Answering customer enquiries via phone and email. • Resolving customer complaints ensuring successful results for the company and customer on all occasions. • Warehouse order support including creation of pick and pack sheets and order dispatch labels. • Tracking of customer accounts and following up late payments. • Creation of customer purchase orders and quotes. • Creation of company reports and graphical charts using Microsoft PowerPoint and Microsoft Excel which would clearly communicate company sales to company executive. • Working with the office manager to create a work environment which had a strong focus on wellbeing and employee satisfaction. • Supporting team members to meet monthly sales targets in a supportive and encouraging way.

Certificate 4, Project Management

Bachelor Of Business Administration, Business