Laily Popal Email & Phone Number

Berlin, De

Berlin, Germany

Designed, developed, and managed over 30 new live operational dashboards (Grafana), transforming production monitoring with visualisations for actionable insights for users ranging from warehouse personnel to C-level executives. Built and maintained data models, schemas, pipelines and processing ensuring data integrity with efficient and optimised data flows. Eliminated manual data uploads, significantly enhancing database performance and user trust.Overhauled existing dashboards, improved query structure, established best practices, such as version control for code and SQL linting, significantly enhancing analyst workflow and user understanding of how the metrics are designed.Delivered a tiered performance management dashboard solution in time for the launch of 2 automated warehouses; an internal customer facing product ensuring availability of real-time analysis of performance.

Montreal, Quebec, Canada

Managed, designed and implemented the first process automation initiative for the Global Entity Services team, leading it through the entire project life cycle. Streamlined, optimized and automated over 20 different processes using a workflow automation software (AgilePoint). The project successfully transitioned the team from managing over 5000 requests/year on excel, to a fully automated system improving security, transparency, management, training and onboarding of new team members.Leveraging Lean Six Sigma, Agile, and Scrum project tools, led discovery workshops with stakeholders, guiding users on developing a standardized and efficient project model whilst managing customized client expectations throughout the project.As the only IT resource in the department, designed and implemented all processes on my own (including building the necessary SQL databases, stored procedures, data mappings, etc). Maintained regular communication with back-end engineers to ensure streamlined releases. Built valuable data reporting dashboards using Microsoft PowerBI and SQL, to ensure productive management of newly automated processes.Completed Disaster Recovery planning and testing in collaboration with the information technology team.Supported in the training and onboarding of new hires.

Montreal, Canada Area

Business lead and expert on E-Commerce/PIM/CMS platform implementations for B2B and B2C clients on multi-million dollar contracts (6mo-2yrs each).Led requirements gathering workshops, guiding the client through eCommerce and digital best-practices.Authored functional and technical specifications in the form of user stories, use cases, acceptance criteria and process/data flow diagrams Oversaw project implementation, quality assurance, user acceptance testing, and training, both remotely and at the client site.Investigated and developed complex workflow solutions and data management strategies, collaborating with stakeholders, enterprise architects, developers, and designers to meet changing client demands. Supported sales opportunities as the product expert.

Mcgill University

Oversaw the allocation of the group’s annual budget. Managed the group's finances. Met regularly with the Student's Society of McGill University to ensure budgets are aligned and up to date.

Montreal, Canada Area

Fulfilled promotional video and event coverage for McGill and the Montreal community. Collaborative team-based projects. Managed pre-production, shoots, and post-production within deadlines and budget.

Montreal, Canada Area

Amended functionality of existing databases and database management software; Visual Basic/Studio, MS Access. Implemented software-enhancing solutions. Provided software and hardware support for users of over 10 different labs. Attended to any questions or concerns at the Engineering Micro-Computing Facilities information desk.

Ottawa, Canada Area

Wrote a monthly publication for clients, consisting of a comprehensive snapshot of the Canadian Economy over a six month period by looking at GDP, stock markets, labour data, and fiscal and monetary policy. Wrote publications for the Composite Leading Indicator; an index which signals changes in the business cycle and indicates periods of slower/faster economic growth. Worked collaboratively with economists on other national forecast and industry publications as well as contract proposals.Assisted with the development of a new provincial econometric model, enhancing the accuracy and consistency of future forecasts.

Montreal, Canada Area

Worked with an assigned charity/non-profit organization to collaboratively develop, guide and improve their website and social media outlets. Worked with the High Atlas Foundation based in Morocco.

Berlin Area, Germany

Researched, wrote, and edited new articles and postings. Prepared a weekly column with creative visual layouts, providing interesting written as well as visual content. Provided written and photographic coverage for events throughout Berlin. Used on-line and off-line social networking techniques to collaborate with people inside and outside the company.

Mcgill University - Montreal, Canada

Managed meetings, logistics, and acted as the communications link between all sectors of the chapter. Prepared promotional content, ensuring the public were well informed of upcoming ventures, events and chapter updates. Participated actively in the organization and implementation of business ventures and events on campus.

Ottawa, Canada Area

Provided assistance to a professor and Master’s student in relation to their studied thesis in biology and ecology. Measured and analyzed field study data; prepared reports.

Gatineau, Canada

Attended to inbound calls from Canadians worldwide, providing assistance to applicants. Assessed and resolved difficult situations in coordination with the policies and procedures of Passport Canada. Communicated with passport offices and consulates on a daily basis.

Bachelor Of Science (B.Sc.), Double Major Computer Science And Economics, Minor In Earth Systems Science

Activities and Societies: McGill Students Chapter of Nourish International, NetRoots, TV and Media McGill, McGill Model UN (IRSAM) Dean's.

High School, International Baccalaureate

Activities and Societies: Colonel By Competitive Rowing Team (2 years) Received Silver Academic Achievement Award for average over 90%.